Customer Reviews for Cajun Pawn
(Distribuidor de U-Haul del vecindario)

177 comentarios

4507 Whites Ferry Rd   West Monroe, LA 71291

(318) 582-2563

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(318) 582-2563

4507 Whites Ferry Rd
West Monroe, LA 71291

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Russ R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBY N. 
Clasificación:
4.0

El cliente no dejó un comentario.

les A. 
Clasificación:
5.0

Website offered a dolly yet uhaul doesn't provide that location with one for the customer. Also truck had a head lamp out.

Haskell T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDI A. 
Clasificación:
5.0

Fast and friendly

GREGORY M. 
Clasificación:
5.0

Staff extremely personable and helpful.

Leah T. 
Clasificación:
4.0

This was one of the worst experiences! I reserved a truck 1.5-2 weeks before I needed it. I was guaranteed the truck I reserved or I got $50. My original pick up place didn't have the truck. I checked the app again & it said the location changed (without ANY notification). I called them before we drove the extra miles. They had ZERO trucks. I had to call the dispatcher (?) for this area & she was able to find a truck 15 miles away & half the size. So I had 30 extra miles & less truck than I needed. Was there ANY compensation for the extra mileage that I had to endure? No, but you already knew that. I will NEVER use U-Haul again. Ever.

Carol B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey B. 
Clasificación:
5.0

Steve was very very nice employee and took very good care of me and my son as renters, he went out of his way to make sure we had the right equipment, and knew what we were paying for each thing, and just made sure we were happy with our rental. I would definitely rent from him again.

Alys M. 
Clasificación:
5.0

I've searched all over the Parish, and finally came across a location that was well established and had equipment available. Friendly, Nice, and Courteous individuals to work with. I recommend this location to anyone who's looking to rent uhaul equipment, even if you live 60 miles away.

CHRISTOPHER R. 
Clasificación:
3.0

Nada

LEANDER B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randall S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tamira C. 
Clasificación:
4.0

one tire had low tire pressure

Quincy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

I originally had a vehicle rented at the 812 Wheelis St, West Monroe, LA 71292 location. I had a confirmation of a truck and an appliance doll. When I arrived the truck was there and only a handcart. I told the person there that I was supposed to have an appliance dolly and said that's all we've got take it or leave it. Told me that the website wasn't his responsibility. I called Uhaul 800 number and got another very unhelpful person who told me there was nothing she could do I'd have to call around on my own. I said this is really crappy customer service. She said that this was the corporate office and not customer service. So I asked her to transfer me to customer service and she tells me that it is customer service.I said you just told me this was corporate not customer service. While this conversation was going on my brother called the Cajun Pawn location and he said he had what I needed and was very courteous and got me in the truck with no hassles and friendly banter. The people at the Wheelis location should not have a uhaul affiliation in my opinion.

BRUCE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth S. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

These guys were amazing! Arrived a few minutes after their close cause trailer was a last minute add on due to reserved equipment unavailable. These guys stayed late and made sure we got our trailer. Thank you!!

Kristine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXIS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

rick D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRENDA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

dale M. 
Clasificación:
4.0

Great service. Called V & J Storage and Uhaul for a trailer but they didn't have one so Janice called and found us one here at Cajun Pawn. They were great to deal with. Everything went so smooth. Thanks Uhaul.

Felton V. 
Clasificación:
4.0

Make not calling a person that knows me before rental could be done!!Like a friends gonna say NAW dont rent to him!!Mother was a nurse and took long time to reach her

Shawn N. 
Clasificación:
5.0

U Hauls's reservation system STINKS!!!!!!!! You don't know where your equipment is at!! Was sent to three locations for an 4 x8 trailer ..Get your act together...………….

Lloyd S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benn S. 
Clasificación:
3.0

El cliente no dejó un comentario.

hurlen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

brenda J. 
Clasificación:
5.0

Both pickup and drop off points displayed excellent customer service. ¡Gracias!

rudy T. 
Clasificación:
5.0

Great service! Fast, helpful and friendly!

sherry K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

Remove old equipment. There is no reason customers should have to use equipment out of date, or unpleasant to use (not cleaned, noisy (sounds unbearable to drive),. My wife and i had to stop numerous to check and see if the equipment was still operational because the noise from the equipment was loud and made driving unbearable to listen to. U-Haul really disappointed me with their equipment rental. I will look into other vendors prior to contacting U-Haul.

floyd H. 
Clasificación:
5.0

The staff at this location were all super-friendly, helpful, and professional. I will be patronizing this location on a regular basis due to the great staff!

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

jameson A. 
Clasificación:
5.0

Cajun Pawn was very helpful with my moving needs and I want to take this opportunity to tell people to go by and shop and talk to David and Steve; they have a lot to offer someone on a budget and they also have name brand mattresses, great prices. Now for UHaul, poor service. A request was made on the 27th of June to pick up a 10 foot van on the 30th of June between 9/10 a.m.. Cajun told me I will receive a call from UHaul to complete my transaction. Got an initial call from Emma. She had the pickup date and time incorrect in UHaul's data base. Once she corrected the info she stated I will receive a call by noon on Friday to confirm vehicle pickup and it may be on another Uhaul lot in West Monroe. I told her that would be fine. Did not receive a call. Friday approximately 3 p.m. I called UHaul and spoke to Christi and she confirmed the pickup time and would get back to me once a vehicle was located. Did not receive a call. Saturday around 8 a.m. I called UHaul and got Emma on the line and was told the truck is due to be at Cajun by 9 a.m.. She came across as being bothered by my call. She was not reassuring or did not convey any concern about my needs. I called Cajun and talked with Steve and he reassured me the vehicle is due to arrive on their lot no later than 9. Infact the vehicle had been checked in and awaiting for pickup. I picked up the vehicle and made my move and returned the vehicle. The vehicle was given to me with a half a tank of gas and was instructed to return the vehicle with the same gas level. I wasn't sure how much gas I needed to purchase to bring it back to a half so I put $40 worth of gas in the tank which brought it up to 3 quarters of a tank. I have contacted UHaul by email requesting a credit to my credit card for the difference in fuel used, No Response.

betty C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRANCE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky B. 
Clasificación:
5.0

El cliente no dejó un comentario.

bobby B. 
Clasificación:
4.0

El cliente no dejó un comentario.

easlia M. 
Clasificación:
5.0

Service was excellent.

Sean R. 
Clasificación:
5.0

El cliente no dejó un comentario.

david E. 
Clasificación:
4.0

Bugs residue all over the windshield and front of truck. Clean it.

Larry J. 
Clasificación:
4.0

El cliente no dejó un comentario.

jocelyn H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry Bruce B. 
Clasificación:
5.0

I saw no need for improvement. They were very nice and accommodating. Made my move less stressful.

larry E. 
Clasificación:
5.0

Nothing they are wonderful at this location - would highly recommend!

Shannon J. 
Clasificación:
5.0

Very helpful

thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon J. 
Clasificación:
4.0

El cliente no dejó un comentario.

GLORIA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marco C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandy G. 
Clasificación:
4.0

I would have preferred a refund when it turned out that I didn't need the equipment and returned it in less than an hour.

SARAH Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKIE P. 
Clasificación:
1.0

Too damn expensive! You brag on your advertisement about low prices but I had to pay 99cents per mile because it was a Saturday...the only day I could move. I would rather get my stuff rained on then get pay $200 to move one day and get ripped off again.

Justin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Harold C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen C. 
Clasificación:
5.0

A light out in the area these are kept would be helpful when hooking up in the dark.

angela S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Traci B. 
Clasificación:
5.0

Rental was available when expected and Cajun Pawn made the process easy. ¡Gracias!

Cynthia P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

terri F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTIE B. 
Clasificación:
5.0

Thanks for making our move a easy experience. Keep on with the great customer service .

Quincy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail B. 
Clasificación:
5.0

El cliente no dejó un comentario.

phylicia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY Y. 
Clasificación:
5.0

Had excellent customer service

Dianne E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie S. 
Clasificación:
5.0

Trailer lights were tested before I left. However, there is a short in the trailer wiring harness. I spent over 30 dollars in fuses and a second trailer adapter to realize this. I drove the entire trip in the dark with no trailer lights. I was stopped by the police three times. No tickets issued. Just warnings.

Jonathan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy C. 
Clasificación:
5.0

Need to put stands on the u-haul trailers because they are to heavy for one person to handle

CASEY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

Always good to deal with

Janice W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellis A. 
Clasificación:
5.0

We also use this location often. The people are friendly and very acomodating.

Janice W. 
Clasificación:
5.0

Lots of paperwork, but very helpful and nice people.

WARREN D. 
Clasificación:
2.0

Make sure your equipment is inspected for safety and proper operation. Also have trained personnel available to assist your clients. Our lives was put in danger twice due to faulty equipment.

PATRICIA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

david S. 
Clasificación:
4.0

El cliente no dejó un comentario.

sheila M. 
Clasificación:
1.0

Rented me a truck that broke down within 2 hours.

GREG B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ellen Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqulyne S. 
Clasificación:
4.0

El cliente no dejó un comentario.

BOBBY B. 
Clasificación:
4.0

U Haul technician connected trailer but did not tighten ball/hitch. Trailer came off hitch 60 miles from business. No damage occurred but could have been horrible.

JOHN N. 
Clasificación:
3.0

We were told there that if we didn't use our u-haul for the full four days, we would receive a partial refund for returning it early. We returned it the day after rental and received no refund.

Anna F. 
Clasificación:
3.0

Drop off point did not open for buisness unroll 9:00AM. I had to unhook and lift without assistance. So much for Banker hours

sam C. 
Clasificación:
4.0

El cliente no dejó un comentario.

robbie M. 
Clasificación:
4.0

Great location to pick up and drop off rentals. Nice big parking area and not too congested. Friendly people On staff...

GEORGE S. 
Clasificación:
5.0

We started with the uhaul on Farmerville hwy 33 in ruston. We made reservations 2 weeks ahead of time. They did not have it for us the day we needed it .we had already hired guys to help us load. He did not even call to let us know he did not have the uhaul we needed. I would not recommend keeping that branch. We had to drive to Monroe 35 miles away to puck one up. Besides gas and time now we had to load in the heat of the day.

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP S. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRIS H. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

Volver
arriba