Customer Reviews for Cache Storage Partners LLC
(U-Haul Neighborhood Dealer)

341 reviews

680 W 600 N   Logan, UT 84321

(435) 713-4060

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(435) 713-4060

680 W 600 N
Logan, UT 84321

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

GPS did not recognize location.

Steven Henrikson 
Rating:
5.0

very helpful and right their .fast service

Charles Steele 
Rating:
2.0

The truck performed as needed. I had reserved an appliance dolly but they didn't provide one. That omission would have kept us from being able to move, if the hired help hadn't had a dolly. It's really poor service to not provide the necessary equipment. I would have used a different Uhaul provider if I had known they didn't keep proper equipment onsite.

Sarah Koerber 
Rating:
5.0

The trailer I rented was too small for the vehicle we needed to haul. We towed the trailer over 500 miles only to arrive at destination to pick up our vehicle and find the trailer was too short. Very frustrated about this rental

Scott Blackner 
Rating:
5.0

Customer did not leave a comment.

Curt Phillips 
Rating:
5.0

Customer did not leave a comment.

Bridget Kittell 
Rating:
5.0

Customer did not leave a comment.

Rosemary Kautz 
Rating:
5.0

Thank you for everything!

Robin Basham 
Rating:
3.0

The truck was an old, piece of shit that should have been retired years ago. It handled so poorly, it was unsafe to drive and had wipers that didn't work adequately. It also was not clean and had less than 1/4 tank of gas upon receiving it.

Stephanie Driskell 
Rating:
5.0

Customer did not leave a comment.

Jared Lehnig 
Rating:
5.0

The drop off Location in Logan UT was a breath of fresh air! Everyone was super helpful and kind, they went above and beyond to help me get the equipment dropped off and gave me a great rate on a storage unit! Will definitely use them again and recommend them to anyone needing a Uhaul rental.

Kendra Killam 
Rating:
4.0

Customer did not leave a comment.

John Pett 
Rating:
5.0

Customer did not leave a comment.

Piyush Dahal 
Rating:
4.0

Perhaps it was in err on their part, but I saw that I was charged 2 gallons ($8.50) of fuel just right after I had topped off the fuel tank and turned in the vehicle, $15 worth.

Justin Allison 
Rating:
5.0

Staff were very friendly and accommodating. Quick and easy dropoff.

Leah McCoy 
Rating:
5.0

Customer did not leave a comment.

Lisa Budge 
Rating:
5.0

Customer did not leave a comment.

kenneth paul 
Rating:
3.0

Dolly that was not ordered was in the truck. I took it to the office. I think your website adds extras that are not ordered.

Grant Robison 
Rating:
5.0

The truck was ready and waiting on our arrival. It was very clean. The ladies at the counter were friendly and knowledgeable. We had no problems whatsoever. Definitely a thumbs up for this office.

kirk anderton 
Rating:
5.0

Customer did not leave a comment.

Darwin Lott 
Rating:
5.0

Customer did not leave a comment.

Beth Spitzer 
Rating:
5.0

Excellent customer service!! Thank you!

DeVon Labrum 
Rating:
5.0

Excellent service and a very convenient experience!

Skylar Cox 
Rating:
5.0

I highly recommend Cache storage Partners LLC. The location is easy to find. The staff is extremely helpful and goes above and beyond to help. I had closed on my house very quickly and they were great in helping me rent a uhaul. THANK YOU GOR MAKING MY MOVE GO SO SMOOTHLY!!

julie boyack 
Rating:
5.0

Customer did not leave a comment.

joni Iverson 
Rating:
5.0

Customer did not leave a comment.

Diane E Smith 
Rating:
5.0

Customer did not leave a comment.

Garrett Anderson 
Rating:
5.0

Customer did not leave a comment.

Alison McCandless 
Rating:
5.0

Lovely staff and easy experience.

Wyatt Koyle 
Rating:
5.0

They were great to work with and made it easy for the return of the rental. The staff was very helpful and kind.

Jeremie Poppleton 
Rating:
2.0

They gave away the one way truck, that we had reserved online. The replacement truck they had us use, was only available by chance. Another customer had just brought it back, due to a mechanical issue. (driver side wheel unbalanced) NOTE- this was 2 minutes after opening 10:02AM They told us that we would have to return the truck to the same pick up location, this added an additional 50+ miles to the bill that they would not wave. We asked them if the truck was safe to drive on the highway with the reported mechanical issue, the representative basically shrugged and asked do we WANT it or not.. Save your self some headache and some $$$, use a different company. Or at minimum not this location.

Corey Davis 
Rating:
5.0

Customer did not leave a comment.

Cheryl Miller 
Rating:
5.0

Customer did not leave a comment.

JAKOB SOUTH 
Rating:
5.0

Customer did not leave a comment.

Jordan Miner 
Rating:
4.0

The equipment was not cleaned. Truck had mud all over it and it made me uncomfortable during the trip. I was concerned that I may possibly be responsible for a cleaning fee, even though all the mud was already there. I think it's important that the truck is cleaned before each user.

David Getz 
Rating:
5.0

Customer did not leave a comment.

Debra Campbell 
Rating:
2.0

Tire level was showing low on dashboard, oil level was low too. App won’t tell me check out

Nadiya Fedorak 
Rating:
4.0

I did not have an interaction with anyone because I returned the vehicle after hours on a Sunday, and just followed the return process via the U-Haul app.

Sean Johnson 
Rating:
5.0

Fix the over head light that is in the storage area in the UHall.

Cynthia Coburn 
Rating:
5.0

Customer did not leave a comment.

Larry E Brewer 
Rating:
5.0

Customer did not leave a comment.

DONALD WERNER 
Rating:
4.0

Customer did not leave a comment.

Preston Maloney 
Rating:
5.0

Customer did not leave a comment.

Kirk Ochoa 
Rating:
5.0

Customer did not leave a comment.

Daniel Ladner 
Rating:
3.0

Customer did not leave a comment.

Troy Davis 
Rating:
5.0

Customer did not leave a comment.

Francisco Orozco 
Rating:
5.0

It was excellent.

John Yockey 
Rating:
3.0

The booking and check-in went smoothly and there were no problems. There were no furniture blankets available for us, which ended up being fine for the move and we weren't charged for them. The return was quick and easy. However, the truck had a really sticky rolling door and ramp, and they were difficult to use. The cargo area had not been swept out, besides a small amount of dirt/grass there were a couple of pieces of broken glass in it. Upon return I let them know that the truck was shifting weirdly at lower speeds and that I'd discovered that the gas cap was broken when I filled up. The booking, ease of check-in/return, and the staff were great. They just need to pay a bit more attention to the actual equipment.

Melinda Cooley 
Rating:
5.0

Customer did not leave a comment.

Miyko Olson 
Rating:
5.0

Customer did not leave a comment.

Dan McClung 
Rating:
3.0

Customer did not leave a comment.

Jesse Vaughn 
Rating:
5.0

Customer did not leave a comment.

merrie chase 
Rating:
2.0

I had called 4 times on Saturday, pertaining to adding a day to my lease. No one answered, and no one called back. I had to have it back by Sunday so I wanted to add a day and return it Monday. I wasn’t able to speak to anyone until Monday around 2:30. I recommend going to a different location.

Eddie Kent 
Rating:
5.0

Customer did not leave a comment.

ARTHUR CAPLAN 
Rating:
4.0

Staff acknowledged pre-existing issues after I pointed them out. It should have been identified in the rental agreement before I went out to the vehicle

DON WALKER 
Rating:
4.0

Customer did not leave a comment.

Henry Beck 
Rating:
5.0

Customer did not leave a comment.

Ericson Held 
Rating:
5.0

Great service. Well done.

DARWIN SORENSEN 
Rating:
5.0

Returning was great and smooth. Very friendly and personable.

Emmit Dobbyn 
Rating:
4.0

We have rented from and returned equipment to this location many times we have never had a problem with our equipment and we have received great customer service.

Lociendo Ferrer 
Rating:
4.0

The truck need to be better maintained or replaced if maintenance is untenable.

Gary D Jones 
Rating:
5.0

The previous user left alot of dust and a big empty trash bag in the back I couldn't add any more photos for proof. But other than that I love the service here just wish everyone else cleaned up after themselves

Jesus Segura 
Rating:
1.0

They lied about my miles. 25? Give me a break. I drove around the corner and back.

Christopher Chapman 
Rating:
3.0

Customer did not leave a comment.

Maria MacGuire 
Rating:
5.0

Very efficient & helpful young lady at the front desk.

Pat Richardson 
Rating:
5.0

Customer did not leave a comment.

Holland Kartchner 
Rating:
1.0

Availability for someone to transfer or talk too

Kenneth Oyuela 
Rating:
5.0

Customer did not leave a comment.

Jared Lehnig 
Rating:
5.0

Customer did not leave a comment.

tim brummer 
Rating:
5.0

Awesome

Dustin Blackburn 
Rating:
5.0

Very friendly and helpful staff!

Rex Pearson 
Rating:
5.0

I didn’t know where to find the locked key for my Uhaul because I did contactless pickup. Luckily the lot is pretty small and I found it before too long. If there is a way to indicate the key pick up location for outside of business hours I think it would be helpful. Other than that it was great. Thank you!

Cambry Adams 
Rating:
5.0

The service here is exceptional! I had a huge problem with my rental reservation and they went far above what any Uhaul business would do. I haven’t rented a storage unit but if I ever need to it will be here.

Kruze KINDER 
Rating:
4.0

Customer did not leave a comment.

ERIC RICE 
Rating:
4.0

Free ice cream

Eric Rice 
Rating:
5.0

these guys were great and the trailer was perfect

Seth Butters 
Rating:
5.0

Everyone was super nice, helpful, and amazing!! Thankyou for making my move possible in one day! Winning

Bergandy Watson 
Rating:
4.0

Did not receive notice from U-Haul of new drop off location (Cache Storage) until after I had gone to the original location listed on contract; had to return vehicle the next day at the new location. Requested text message, not email to notify of any changes regarding location.

Robert Berry 
Rating:
5.0

Will rent from here soon.

Milton Maughan 
Rating:
4.0

Customer did not leave a comment.

Thomas Stevens 
Rating:
4.0

Customer did not leave a comment.

Eric Johnson 
Rating:
5.0

Customer did not leave a comment.

Ronald Hill 
Rating:
5.0

Great truck, employees. Very dirty windshield. This is the second time in as many months I have driven a UHaul off the lot with a windshield difficult to see through.

Larry Brewer 
Rating:
4.0

Customer did not leave a comment.

Wayne Ribao 
Rating:
5.0

Customer did not leave a comment.

DAVID ORTH 
Rating:
5.0

Customer did not leave a comment.

Justin McLean 
Rating:
5.0

Excellent, would have liked it to be open at 8, but beggars cant be choosy, great location, great price, friendlies and most helpful people ever :)

Daniel Unger 
Rating:
5.0

Great experience. We separated a tire on the trailer made it off the road to a safe location made a call and within an hour we were back on the road👍😁 Thank you

Scott Christensen 
Rating:
5.0

Customer did not leave a comment.

Wyatt Anderson 
Rating:
5.0

Customer did not leave a comment.

Burt Iverson 
Rating:
5.0

Phone number to direct store is wrong number on-line.

Deene Tripp 
Rating:
5.0

The people there are friendly and always professional

KENNETH BERRYMAN 
Rating:
5.0

let customers know where to go to find the jacks to disconnect the trailers when you pick them up, that way you are not worrying what to do, i got lucky and found one

Ann Durham 
Rating:
1.0

This location wasn’t necessarily at fault, but Uhaul as a whole made this moving experience a nightmare. First of all, you guaranteed my reservation of a truck and then you had to switch me to a truck that was WAY too small because someone ended up keeping the original truck longer. Okay I can kinda understand that, but when I went to get the truck at one location it was filthy and the extra equipment I ordered wasn’t even there. So then we called to figure it out and they sent us to another location that had a truck that was WAY too big. Not only this, but we had to pay to upgrade to the larger truck even though it was Uhaul that messed up our order. We were supposed to pick up our truck at 1:30 and didn’t even get to pick it up until about 3:00. That is an hour and a half that I could have been moving. This whole experience was a nightmare and I am highly disappointed for the lack of compensation for the mistakes made.

Kylee Prue 
Rating:
5.0

Customer did not leave a comment.

Jade Maurer 
Rating:
5.0

Good so far. My uhaul reservation was quick and easy would recommend cache valley storage

Kenneth Oyuela 
Rating:
5.0

Staff very helpful and easy to get u haul

Nina Darley 
Rating:
3.0

When I was renting the uhaul online, u don't recall reading nowhere where it was going to be $1.29/mile. So it was much to my dismay when I went to pick it up, to find out about this extra, unexpected cost.

Stacy DeSpain 
Rating:
5.0

Customer did not leave a comment.

Kyle Potter 
Rating:
5.0

The process was efficient, effective, and appreciated. In and out in minutes; returned trailer and even faster. Very well done.

David Koontz 
No reviews have been submitted for this location.

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