Customer did not leave a comment.
Vickie O
Customer Reviews for Natural State Taxidermy
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location was closed. I was supposed to pick up a truck with a utility dolly and blankets. I called the number and no one answered. When they called me back, he was very rude and said "We are closed. I told uhaul last week, you're going to have to do 24/7 pick up." I had to call uhaul because my app didn't show the option to self pickup the truck. Wait times were very long and when I finally got someone, they said my call rolled over to Louisiana and they couldn't help me. This happened four times, then I finally got someone in Oklahoma. She was very helpful and said she was going to have me try all the codes and none of them worked. Then she switched me to a different truck and the code for that lock worked the first time we tried. The gas tank only had 1/4 tank of gas, we had no blankets and no utility dolly, so I had to go buy them. I've rented from uhaul several times over the last decade and this experience makes me never want to again now that I live in a large metro area with other options.
Katherine WVery easily accessible, area was well maintained
Timothy M