Customer Reviews for Byrds Mini Storage Alto
(Distribuidor de U-Haul del vecindario)

7341 Tribble Gap Rd   Alto, GA 30510

(770) 869-0487

Horario

  • Lun. - jue.: 9 a. m. - 4:30 p. m.
  • Vie. - dom.: cerrado

Services at this Location:

Contáctanos

(770) 869-0487

7341 Tribble Gap Rd
Alto, GA 30510

Services at this Location:

Horario

  • Lun. - jue.: 9 a. m. - 4:30 p. m.
  • Vie. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

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Clasificación:
5.0

El cliente no dejó un comentario.

Teri E. 
Clasificación:
2.0

El cliente no dejó un comentario.

Tracy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAHLIA A. 
Clasificación:
3.0

It took forever to get into the uhaul.

Brooke F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus J. 
Clasificación:
5.0

Thank you! ;) tlc

Tracy C. 
Clasificación:
1.0

These people stole from us. They said we didn't put gas back in the truck but we did. I will be contacting the better business bureau and federal trade commission to report this situation. The lady we spoke to on the phone when we asked about the additional charges told us their trucks are not locked up and the gas was most likely syfilled out and yet she still refuses to refund the charge. We've spoken to three different women and they were all extremely rude, accusing us of lying. I will NEVER EVER rent from uhaul again. This is absolutely despicable.

Chesley M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce V. 
Clasificación:
5.0

El cliente no dejó un comentario.

virginia J. 
Clasificación:
5.0

Experience was great!

Janice Tina H. 
Clasificación:
5.0

Very accommodating.

Dean A. 
Clasificación:
4.0

Very good customer service ????

Tony J. 
Clasificación:
5.0

The attendant was very friendly and helpful and a delight to work with. She explained everything and made the experience very pleasant.

Norval H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marisela B. 
Clasificación:
5.0

Our rental person was very helpful and understanding of our situaton. The lady, Jennifer, at Sinclair U-Haul, our original drop site, was very rude. When I called to let her know we needed another day to unload, she became rude and disrespectful to me because she had promised the truck to someone else.

Tony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd K. 
Clasificación:
3.0

Although she was friendly, she continously used profanity the entire time I was there.

Dainna D. 
Clasificación:
5.0

Very professional and efficient; had the exact truck we needed for the move.

Hazel B. 
Clasificación:
3.0

Very clean building very friendly staff .

Brandie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie S. 
Clasificación:
5.0

The individual processed the paperwork properly. The individual was also very polite and communicated really well. I also rent a storage unit from this location and am very happy with it.

Jeffrey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brenda E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryant C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon K. 
Clasificación:
5.0

Had what I needed and was easy to do busy with. Will consider if needed again.

pam S. 
Clasificación:
3.0

The price was unbelievably high. It was ridiculous to have to pay 116.00 to go down the road less than ten miles. Then I ended up paying an additional 11.00 for going over miles. Plus, if I wanted hand trucks, I'd have to pay extra! NO!!!! Horribly priced and I will recommend Ryder or any other rental before U-Haul.

Laura W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trent P. 
Clasificación:
3.0

El cliente no dejó un comentario.

william S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dave R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Teri E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marsha D. 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa P. 
Clasificación:
4.0

El cliente no dejó un comentario.

STALLE K. 
Clasificación:
5.0

The 26' truck I rented was in need of maintenance & repair. There seem to be an oil leak somewhere that must be dripping on the exhaust manifold and burning off (smoking at gas stops). The wheels appeared to be out of balance because it was a workout to just keep it on the road. Couldn't travel the posted speed limits due to excessive bouncing & vibrating.

Jerald L. R. 
Clasificación:
5.0

I loved that I was able to return the UHaul even though the location was closed.

TERI E. 
Clasificación:
3.0

Truck had "Required Oil Change" displaying on Odometer. Female representative was very friendly & knowledgeable.

Stephen H. 
Clasificación:
5.0

Post the number for after hours gate opening inside the fence. And put the access code in/on the rental contract.

JOEL M. 
Clasificación:
5.0

open pick up location earlier

DWIGHT G. 
Clasificación:
5.0

No problems with this location.

JANET N. 
Clasificación:
3.0

Make sure you listen to the customer's request and do not charge them for services they did not ask for or agree to pay for.

JENNIFER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON P. 
Clasificación:
3.0

El cliente no dejó un comentario.

JENNIFER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW R. 
Clasificación:
3.0

Good location for a rental center but not staffed with the necessary personnel to deal with issues. Lacking in sufficient supplies and knowledge to be a proper U-Haul center. The particular unit rented proved to be a unit that should not have been rented due to the fact that the trailer wiring was only partially functional in that the running lights did not work which could have resulted in a traffic fine for not having the proper lighting for a trailer. The unit was old and leaked due to old door seals and leaking seams of the trailer box. Another unit had to be rented at another location by my brother at the U-Haul Moving & Storage of Oakwood because he was taking the items from my deceased father's estate to Texas and so we had to meet and unload the junky old unit and reload into the much newer and better unit that had working lights and hopefully didn't leak. We had the plans of just meeting, transferring the rental agreement to him and then him departing for Texas. That couldn't happen due to the junky equipment that was only available at the the Byrd's Mini Storage location in Alto, Ga. I learned a good lesson on this experience.

ROBERT R. 
Clasificación:
5.0

Very friendly and accommodating. Rep. went out of her way to accommodate our request for the date and type of truck we wished. Her help was appreciated. I would certainly recommend this facility to others.

THOMAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERI E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
3.0

El cliente no dejó un comentario.

JASON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

cheryl R. 
Clasificación:
4.0

El cliente no dejó un comentario.

TODD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GINGER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN R. 
Clasificación:
5.0

Everyone at Byrds is a true professional - they go above and beyond to get you what you need. The location is super easy to get to/convenience and very clean and well maintained. I high recommend Byrds to anyone moving to the area or who needs storage or service in the area!

BRENDA F. 
Clasificación:
5.0

Good but heavier trailer would have been better.

Kenneth B. 
Clasificación:
5.0

Above expectations

RAY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

Great!!

RAY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

CLAUDIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris A. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN B. 
Clasificación:
3.0

The truck was returned after hours and I had difficulty in accessing the gate because the code I was given did not work. I was able to gain access after calling the after hours help number listed on the gate.

JAMES G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIA D. 
Clasificación:
3.0

I was only allowed 30 miles for the rental. The distance from the pickup location to drop off location is 31 miles. I was forced to pickup the truck 6 miles from my requested pickup location and then charged for the miles. I will not rent another U-Haul product because of this issue. U-Haul should accomadate the requested pickup location or cover the miles.

Barry J. 
Clasificación:
5.0

After returning the truck I found out that my mileage was over by 71miles. Which cost me an extra $31.00 PLUS TAX!.. So I explained to the Rep. that I (Over-Filled) the fuel tank by $50.00 could it just cancle out the $30 owed and still be in the Hole $20.00? ABSOLUTELY NO HELP to me AT ALL... So im leaving Negative Feeback on Google Reviews and Facebook about the Customer No Service from local UHaul Rep. Just a Note: their was a wreck on I-285 in Atlanta so I went through downtown and back roads instead of I-285; which cost me the extra miles. I was trying to get back sooner to have the truck returned same day.. Trying to help UHaul. In the end I get hit with Over filling Gas Bill and Extra mileage Fees... HOPE Uhaul enjoys using my Extra Gas.. GoldKings1611@gmail.com (770)680-0369

adam H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL S. 
Clasificación:
5.0

She was great thank you,

OLGA V. 
Clasificación:
3.0

El cliente no dejó un comentario.

bob Z. 
Clasificación:
5.0

Excellent job by the staff (Ginger)

DAVID M. 
Clasificación:
3.0

When I was returning truck, the facility was closed and there was no information where to park truck. I did locate the key drop box. I had to make a phone call to a out of town U-Haul Rep to get instructions for after hours parking. Found out it was gravel parking lot on east side of business. Maybe they could erect a sign near road saying U-Haul after hours drop off parking...

LUCILLE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STAN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Claudia B. 
Clasificación:
3.0

Very poor service. Took 30+ minutes to rent the truck while the young lady working there made numerous phone calls to figure out what to do. She made numerous mistakes and needed to start over. Finally got the truck with aprox a 1/2 tank of fuel and as we were loading my bed etc found out the truck had pine needles and sap thruout. My mattresses were found to have pine and sap on all of them. Got the truck at 10am sat. Kept it an extra day but called the I uhaul number on the card. Guy there said I could not return the truck Sunday night as there was no access but I could have until 10 am Monday morning. I returned it at 9:30am Monday. The same girl was working. I explained what I was told and she stated it was their after hours service and it would have been good to supply his name. I explained the dirty truck issues which she shrugged off. She then again made phone calls to figure out how to print the closing bill. She attempted to charge me 3 days of usage stating I needed to get the truck back by 4 pm Sunday to be charged 2 days. Again I explained what I was told and was under the impression this was a 24 hour rental not 8 hours. She proceeded to yell at me stating I had been rude and trying to get her to work faster? She removed the 3rd day under protest and overall had a nasty attitude. Dr Gene Caporale

GENE T. 
Clasificación:
4.0

Bigger selection of smaller trucks

Raymond P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy H. 
Clasificación:
5.0

The people at Byrds Mini Storage have always been a pleasure to work with. They are helpful and polite and I would strongly recommend them to anyone in need of U-Haul services.

JEFF E. 
Clasificación:
5.0

Great experience ... Great service from wonderful people! And, as always, superb equipment for my needs. A loyal customer, George

George B. E. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAN Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

CLAUDE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN C. 
Clasificación:
5.0

Byrds was great to work with and even allowed us to pick up the truck on a day that they were closed. It doesn't get much better than that.

JEFF E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSH A. 
Clasificación:
5.0

Great experience!!

SIMON L. 
Clasificación:
5.0

we were greeted very friendly.The lady that worked there was wonderful and pleasant.she was vey informetive and new what she was doing.

KIMBERLEE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

This location was well run and friendly. Of all the locations we went to over 24 hrs this was the only one that was satisfactory.

STEPHANIE P. 
No se han enviado comentarios para esta ubicación.

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