This location was very clean and had adequate parking spaces to return the rental. Byrd was extremely helpful and very friendly to us. He made sure our U haul return process was done correctly. He offered to assist us wherever we needed it! We would without hesitation refer this location to anyone.
kimberly A.
Customer Reviews for Byrds Auto Sales
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Nice and friendly customer service. Quick. Overall great service
Yvonne W.Easy and efficient on both ends.
Richard D.I had a very good experience at this location. I'm not sure how it could be improved.
Rhonda T.On the 10 th of December you didn't rent the size of truck I requested causing me to have to return to Louisiana a 600 mile drive. This rental was suppose to be picked up in Baton Rouge but I had to drive 90 mile out of the way to get the truck ( 180 ) round trip. I never got the truck I ordered the first time and I had to drive one and half to get the second truck and your computer system kept kicking me out of the system. Not a pleasant visit
RUTH K.Haven't received a receipt for this rental
KENNY R.Customer Service at that sight was Awesome
CORETTA B.Just a diet lot that was closed. Had issues scheduling the drop off. When I picked up the trailer no one knew how to enter a drop off location. Received a call the next day to schedule. Not very convenient.
Shannon L.I would like to know why the rental in Houston Texas was a hundred dollars for the same size trailer that I rented in Natchez Mississippi was only fifty seven dollars?
RONALD R.Good Customer Service very helpful
LaShonda M.Great customer service!
Margaret S.They were very nice, however, the truck had a faulty gas gauge that would not register below 1/2 a tank. It left me stranded on the edge of the interstate at dusk in the middle of nowhere. Called customer service and was told that help was 3 hours away. i never received a follow up call from customer service. Also, this was the second location to pick up the truck as the original location was closed for Columbus Day and I was not notified. The truck was then not available when they reopened. This is the second issue i have had with poor serviced equipment in the last two rentals i have had with U-Haul. Previous was a flat tire on a trailer that was given to me and not noticed until i had left the lot. When I brought it back, i was told that it was my responsibility to call road side service to get it repaired. That took 3 hours for them to arrive.
David H.Please add "Byrd Automotive Sales" to the local GPS .I was sent to the wrong location twice - first on the south side of town, then to a sporting supply store closer to town than the actual location. Fortunately, someone there knew the general direction I needed to go.
Cynthia F.give assistance
James C.It was fine ... Easy to collect and return Thanks
richard B.Nothing I had a satisfying experience.
Karen B.The lady was rude, slow and very unprofessional plus my rental was late my reservation was for 8 am I didn't get my truck until 9:30. I was very upset
CRISTETTA T.Great service
HECTORENRIQUE F.good
ralph P.Its a little difficult to find. Perhaps adding Byrds auto sales under the u-haul name would help.
Beverly A.Didn't actually get waited on or speak to anybody in person because I dropped my trailer off at 2AM Sun. when they're closed but I guess I'll rate them with good scores.
Cione C.Great Service!! Friendly people!!
Nancy B.Servicio al cliente de excelencia.
adolph H.Directions on internet were wrong (since orrected but damage DONE!!) Also pickup printed data for location was wrong!!
WILLIAM H.The brakes went out on this uhaul cause me to hit a truck in the back and than cause me to have back and neck pain my lawer will be in touch with you'll thanks
Dallas H.Have always dropped off here. Great folks!
John M.Quick and easy drop off
James H.If I still lived in the area, I would recommend this location.
Tim C.Offer more moving aids in the package.
Ahren W.We dropped off the truck when the business was closed. The worker who checked the truck the next morning said we had not swept the truck out, when we had and said that the gas was less than half a tank when we had filled it halfway. She put extra charges on the credit card, which i protested.After this will have to take pictures.
Jennifer W.Great customer service!!
JaShonda H.Owners were excellent !!
dewayne H.There were used syringes on the pull out ramp and remnants of syringes in the cargo area.
Clay B.Everything was great
Lonnie M.Was told that I would get reimbursed if I turned it in early and did not. Only had it for a few hours instead of two days
Krys F.When I called them Saturday morning and told them I needed to keep the truck an extra day, they said fine it'll just be an extra $40. I said what about the mileage and what time did I need to bring it back, she told me it was just going to be an extra $40 and to bring it back before they closed at 4:30!!! At 11:45am they were calling me, but I was already outside then she told me my total was $95 because I went over the miles when I clearly asked her about miles and she told me $40!!! I was highly pissed and will not do business with u-haul anymore!!!
Vakarshia W.Drop off.
COUNT IT H.