Comentarios del cliente para Buy Sell Trade

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Buy Sell Trade

Grado total:

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Stephen M. en

Grado:

We were happy with our experience. Thank you.

Duane K. en

Grado:

taillights didn't work

Mike F. en

Grado:

Personally tbh I talked to like 5 ppl on the phone some helped some didn't, then i go pick it up and have to go threw it all over again, and then they got it wrong they didn't even do the right milage sowhen I got back because I was in a hurry, they charged me again, because when I picked it up the counter person only put half the milage instead of listening to me and doing the paperwork. Ik if I made a mistake I'd be the one paying for it not the customer, because they screwed the pooch isn't the fault of the consumer

Kathleen C. en

Grado:

Everything went well, costumer service Wes excellent very friendly and helpful would rent there again

Duane K. en

Grado:

El cliente no dejó un comentario.

Donna C. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

El cliente no dejó un comentario.

Bruce D. en

Grado:

very nice people!

jeffrey b. en

Grado:

El cliente no dejó un comentario.

BRIAN W. en

Grado:

El cliente no dejó un comentario.

Jim A. en

Grado:

We are moving to Crosby and having this drop off is very helpful to us

Rachel C. en

Grado:

The parking lot was a sloppy, snowy mess. Staff left before we were hooked up to the trailer. We got stuck in the parking lot and got soaked trying to hook up and get off of the ice and slop that had accumulated in the lot. The trailer was snowed in.

RON L. en

Grado:

El cliente no dejó un comentario.

Loren V. en

Grado:

•I found everything to be satisfactory. •The location was ideal to move rental equipment in and out with easy. •I expected less time in checking in once everything was done online prior, but I was charmed by staff. •The equipment: The storage area was perfect and clean for the precious cargo being hauled. However, the cab area was showered with pop. Leaving everything sticky and perhaps unsafe for driving conditions.

Larry B. en

Grado:

They had the truck ready for me when I got there. Was a nice lady that waited on me know complains. The truck was a nice vehicle to drive. Larry B

Jasmyne a. en

Grado:

They had the wrong mileage down at the start of our rental, I recorded how many miles we went and ended up getting charged for 25-26 extra miles. Also they said I had to bring the unit back with a full tank while when I picked it up it only had 3/4 a tank. I brought up these concerns and they ignored them, we ended up getting overcharged by 40$. The odometer they had recorded was around 15000, when I picked it up it was at 13744 and we returned the unit with 13770 while we got charged for 50miles. The uhaul had things posted on the walls from its previous rental as well and a decent crack on the passenger side windshield.

Paul L. en

Grado:

El cliente no dejó un comentario.

Jess S. en

Grado:

El cliente no dejó un comentario.

Ken P. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

Nothing. Staff is totally awesome and honest. You saved the day. Thanks UHAUL!!!!!!!

Beth F. en

Grado:

El cliente no dejó un comentario.

Tracy W. en

Grado:

Equipment was buried in snow and I was told to hook the chains to my truck and pull I out far enough to get the ball on. Then I was charged for 2 days instead of the 1 day that I had the trailer. Terrible service and I would never go to this uhaul location again.

david w. en

Grado:

El cliente no dejó un comentario.

Raymond T. en

Grado:

Was not the location we wanted to drop off at was out of our way

Pat R. en

Grado:

Very sweet gal. She did a good job.

Duane K. en

Grado:

Keep up the great job!

Bruce N. en

Grado:

Very friendly, helpful and fast service. Sweet gal.

GARY U. en

Grado:

El cliente no dejó un comentario.

Leonard P. en

Grado:

I was charged for a four day rental and was tolled I would get money back if returned early. That did not happen I only needed it two days.

Duane K. en

Grado:

no taillights, just 4 way flashers worked

SHADOLD H. en

Grado:

El cliente no dejó un comentario.

Gary U. en

Grado:

El cliente no dejó un comentario.

Duane K. en

Grado:

El cliente no dejó un comentario.

barbara b. en

Grado:

El cliente no dejó un comentario.

Barbara D. en

Grado:

El cliente no dejó un comentario.

Colette M. en

Grado:

El cliente no dejó un comentario.

Bruce B. en

Grado:

El cliente no dejó un comentario.

Gordon F. en

Grado:

El cliente no dejó un comentario.

Duane K. en

Grado:

Vehicles on the street can block access to the equipment.

Cindy C. en

Grado:

I received a trailer that leaked and mant of my items were damaged. Noticable patching done on roof and inside if cairnwrs of trailer. Condition of trailer was poor. It was a 1997 or 1996. Suggestion to use newer trailers that do not leak when rains.

Shirley W. en

Grado:

El cliente no dejó un comentario.

Mark B. en

Grado:

El cliente no dejó un comentario.

Tom I. en

Grado:

El cliente no dejó un comentario.

Matt T. en

Grado:

El cliente no dejó un comentario.

Cecil S. en

Grado:

El cliente no dejó un comentario.

Charles J. en

Grado:

Very sweet and helpful people.

Gregory V. en

Grado:

We booked our pickup in Little Falls MN because it showed a truck available, but we received confirmation that we had to pickup in Crosby MN which was another 30 miles north out of our way, we were then charged mileage for being over the allowed mileage. If the location for a pickup changes, your customer should be called and asked for where the closest location would be where you have a truck available

Michael G. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

El cliente no dejó un comentario.

kim m. en

Grado:

El cliente no dejó un comentario.

Charles S. en

Grado:

6x12 enclosed trailer had issues with lights. Lower set of rear lights (bumper level) did have running lights, but turn and brake lights did not work. Top set of lights (near roof line) did function properly. I mentioned this to the dealer and she said she would make note of it. Trailer was subsequently used round trip to / from a location about 150 miles and returned the evening of the same day I picked it up. I hooked up myself with no assistance from the dealer; this was not a big issue for me, but might be for others.

ED M. en

Grado:

Nothing

Jeff O. en

Grado:

El cliente no dejó un comentario.

phillip w. en

Grado:

El cliente no dejó un comentario.

Doug T. en

Grado:

El cliente no dejó un comentario.

Mary K. en

Grado:

El cliente no dejó un comentario.

Jeff T. en

Grado:

Everything was perfect. They even loaned us a receiver. Great experience

Bob L. en

Grado:

El cliente no dejó un comentario.

doug s. en

Grado:

El cliente no dejó un comentario.

Justin H. en

Grado:

El cliente no dejó un comentario.

Janice W. en

Grado:

Clerk went above and beyond for my needs....Great shop....would highly recommend to anyone. Very pleased.

Zhou ye K. en

Grado:

No issue with renting the truck. But the computer system in this location is hacked. A fraud charge showed up in my credit card immediately after I used the card in this location.

Don K. en

Grado:

El cliente no dejó un comentario.

William T. en

Grado:

El cliente no dejó un comentario.

Jim F. en

Grado:

El cliente no dejó un comentario.

Don K. en

Grado:

El cliente no dejó un comentario.

MARILYN P. en

Grado:

we were given no assistance with hooking up the trailer and not even shown where it was located. It was not checked out to make sure the all the lights worked, which some of them did not. I would never go to this location to rent anything. The person checking me out acted like she didn't even know what she was doing. When I stopped there on Friday to reserve this trailer, she was not sure what to do. She told me it would be easier and faster if I went online to do it, which I did. I declined the insurance when I make the reservation but was charged for it when I picked up the trailer and she did not know how to remove the charge. VERY INCOMPETENT!!!!!

Chris B. en

Grado:

El cliente no dejó un comentario.

Dennis D. en

Grado:

El cliente no dejó un comentario.