Customer Reviews for Buxton's Boxes Self Storage
(U-Haul Neighborhood Dealer)

2,629 comentarios

1536 Lower Ferry Rd   Ewing, NJ 08618

(609) 882-5434

Horario

  • Mon–Fri
    8 a. m. - 4:30 p. m.
  • Sábado
    8 a. m. - 2:30 p. m.
  • Domingo
    9 a. m. - 12:30 p. m.
Horario especial
  • 12/24/2022 - 12/25/2022: cerrado
  • 12/31/2022 - 1/1/2023: cerrado
  • 1/25/2023 - 1/27/2023: 9:00 a. m. - 4:00 p. m.
  • 1/28/2023 - 1/29/2023: 9:00 a. m. - 12:00 p. m.
  • 1/30/2023 - 2/3/2023: 9:00 a. m. - 4:00 p. m.
  • 2/4/2023 - 2/5/2023: 9:00 a. m. - 12:00 p. m.

Show All Hours

Servicios en esta ubicación:

Contáctanos

(609) 882-5434

1536 Lower Ferry Rd
Ewing, NJ 08618

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 4:30 p. m.
  • Sábado
    8 a. m. - 2:30 p. m.
  • Domingo
    9 a. m. - 12:30 p. m.
Horario especial
  • 12/24/2022 - 12/25/2022: cerrado
  • 12/31/2022 - 1/1/2023: cerrado
  • 1/25/2023 - 1/27/2023: 9:00 a. m. - 4:00 p. m.
  • 1/28/2023 - 1/29/2023: 9:00 a. m. - 12:00 p. m.
  • 1/30/2023 - 2/3/2023: 9:00 a. m. - 4:00 p. m.
  • 2/4/2023 - 2/5/2023: 9:00 a. m. - 12:00 p. m.

Show All Hours

  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Love the people at Buxton's!

Helene D. 
Clasificación:
5.0

Friendly and helpful staff. Always consistent.

Jeff P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISHTIAQ A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

Honestly, smoothest experience renting from Uhaul

Victoria H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
3.0

When a customer asks to pick up a truck in Flemington NJ, tell them there are no one way trucks there!

Adam S. 
Clasificación:
1.0

Get better customer service where they do there job completely. Not where they do 1/2 there job and the customer pays for it

Jose S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnolla D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor S. 
Clasificación:
5.0

Having experienced issues witht the pickup I was prepared for a multi-step drop-off. In this case, your app worked well and I was on my way quickly. The location was extremely well marked making it easy to find my parking space and the key drop.

Jed G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheena L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda S. 
Clasificación:
3.0

El cliente no dejó un comentario.

william U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

joanniffer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
3.0

The dolly was left loose in the back of the truck rather than secured by the bracket built in to the truck which meant it rolled and banged around when the truck was empty (when I first picked it up). I was asked to submit my driver's license before I picked up the rental and again when I picked up the rental. Why? The truck was not available at my preferred pick up location and I had to call to have the location switch to one that was half the distance of the one chosen for me. I do appreciate the mileage being reduced to 89 cents a mile.

Lester E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin L. 
Clasificación:
1.0

I blew a tire and waited over 7 hours to locate a new one. The individual helping me was very kind but I had to go an hour out of my way to pick up a new one And an hour and a half out of my way to return it郎

Joseph M. 
Clasificación:
5.0

They are courteous and professional. The equipment and the grounds are very well maintained. I had no problems with pick up and drop off.

Muhammad M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberto P. 
Clasificación:
5.0

The truck that I rented was relatively new and clean. The only thing that I wish had been different is that it would have been a blessing if the truck had Sirius Radio.

Stan G. 
Clasificación:
5.0

All went pretty well. Truck was good, ready on time and check in and out was great!

Zino A. 
Clasificación:
3.0

Transaction took entirely too long upward of 20 to 30 min alot of that was spent idling and or waitting.

Morgana K. 
Clasificación:
5.0

Access to the after hours lock boxes can be improved. The padlocks are very troublesome and difficult to unlock. Fortunately, the site manager showed up early and was able to troubleshoot the padlock so I wasn't stuck very long waiting to pick up my rental.

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON M. 
Clasificación:
5.0

Buxton's is fantastic. The problem we have is with U-Haul itself. You make a reservation for a certain location and a certain vehicle, and then you get a call from some random U-Haul employee telling you the reservation was changed to another location farther away, with a different vehicle. The reason stated was that the pickup truck wasn't available at Buxton's, so we would have to go somewhere else for a cargo van. When we said we didn't want a reservation at the new location, he said there were no vans at Buxton's, so he switched it to a 10' at Buxton's, for a later time slot I did not want. Then Buxton's called to confirm the reservation, and they told me they did in fact have a van, and at the time we wanted, which was easier for this drive than a 10'. U-Haul: get it together! So frustrating.

Frank C. 
Clasificación:
5.0

Unusually good experience.

EarlM B. 
Clasificación:
5.0

Wonderful customer service and so clean

DAVID F. 
Clasificación:
5.0

Excellent service and polite and courteous and helpful staff at the Buxton's location! ¡Gracias!

Roy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas N. 
Clasificación:
5.0

El cliente no dejó un comentario.

John V. 
Clasificación:
4.0

The one NEGATIVE in my experience was that I was told to "top off" or fill the tank of the pick-up I rented or there would be punitive penalties. I drove the truck 29 miles and returned it in two hours. On filling it before returning it, the TRUCK TOOK OVER FIVE GALLONS OF GAS!. CLEARLY IT WAS NOT FULL WHEN I RENTED IT.

George L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rui B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
4.0

Charging per mile AND expecting to refill used up gas when returning vehicle is excessive. Do either one, not BOTH. Also, why wouldn't you accept own insurance and charge extra? A 20 mile trip for a pickup can cost you $65, despite the "advertised" $19.99 - that is obviously designed to get you in the door!

Murthy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

None needed

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John J. 
Clasificación:
5.0

Very professional and friendly

Walter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelley C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glenzell B. 
Clasificación:
5.0

Best customer service ever experience, great service, professional and welcoming

CALVIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

horace W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

Great staff.

Victor B. 
Clasificación:
5.0

Make sure the seats are vacuumed and free of pet hair. Otherwise the customer service ,location and friendly and fast service was excellent.

Connie B. 
Clasificación:
5.0

maybe have a better rate for people thtat need the vehicle at 7 am and they dont open that early so i got hit with an additional day because I had to pick up before 4:00 pm so i got hit with a three day rental because there is not late drop off.

RIVER S. 
Clasificación:
5.0

The whole rental process was very smooth and professional. I don't see any need for change.

Gary M. 
Clasificación:
5.0

Always great service

Shane G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt G. 
Clasificación:
5.0

Very helpful, quick, professional.

Andrew K. 
Clasificación:
5.0

Always deliver as promised

ANTHONY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
4.0

The parking for the trailers is a little tight and hard to get backed around

Leo M. 
Clasificación:
5.0

Everyone who works there are great .. so helpful and friendly!

Veronica W. 
Clasificación:
5.0

Everything went smoothly.

Diana D. 
Clasificación:
5.0

Was the best experience! Everyone was so friendly and helpful

Jeffrey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie B. 
Clasificación:
5.0

Easy drop off!

philippe S. 
Clasificación:
5.0

El cliente no dejó un comentario.

klynn H. 
Clasificación:
5.0

Well thought out business process here. Thanks.

Rick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred C. 
Clasificación:
5.0

Super helpful. Friendly staff. Very efficient and knowledgable.

Bonnie G. 
Clasificación:
5.0

Everything was awesome. Staff was so nice, everything was clean and new, and they accommodated us right away when we needed a truck at the very last minute.

Jesse B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
3.0

Was overcharged. For 1 extra days and price per mile was twice higher than promised.

VLADIMIRG B. 
Clasificación:
3.0

Only defrosters worked on truck. All Cold air came out onto the window. During night driving, window continuously fogged up. Weather stripping on passenger side door would fall off body when door was opened.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

josef S. 
Clasificación:
5.0

Nada

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

Perfect!!! No recommendations! Thank you!

ANGELA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Customer service was excellent. The U-haul experience prior to getting to Buxton was TERRIBLE. The reservation site was a disaster, logging in multiple times, online check in multiple times. You should clearly let people know the difference between local rentals and one-way. It would have saved us a lot of time and frustration.

Ronald C. 
Clasificación:
5.0

Experience was much easier and pleasant than expected. Keep treating customers the same way I was treated and the business should thrive.

Donald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas K. 
Clasificación:
5.0

Very friendly

Tahir S. 
Clasificación:
5.0

Excellent customer service, pleasant folk to work with. I would recommend them to my friends and family. I've used this location previously that's why I came back.

Daniel D. 
Clasificación:
5.0

The price is overly expensive

Akankwasa A. 
Clasificación:
5.0

Very friendly and organized location!!

Keith D. 
Clasificación:
5.0

The manager alicia at 8 east Oregon ave phila pa is a true professional. And I would not use u haul if it wasn't for her .

JOHN G. 
Clasificación:
5.0

The mobile check in needs to be quicker

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivan H. 
Clasificación:
5.0

Buttons boxes is an outstanding location. Love them and the people that work there. However I can't say the same for U-Haul national organization. They are ridiculous to deal with. I went online to try to book a trailer and the website set me up with one to pick up in a different location. When I went to the location the trailer wasn't available. This is just plain stupid. U-Haul needs to overhaul its website system . Zero stars for u-haul. Ridiculous….

William D. 
Clasificación:
5.0

Marissa and the other folks at Buxtons are great. They are my first choice go to location.

Ken S. 
Clasificación:
5.0

This place was lovely to go to and pick up a U Haul from!

Zackery C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H. 
Clasificación:
5.0

Very helpful. Great customer service

Debra P. 
Clasificación:
1.0

I was called at 1230pm the exact time I was supposed to pick up and told they were about to cancel my reservation because they couldn't reach me. The original location I chose to rent from had a broken down truck so I had to go 40 miles round trip further and it cost me more in mileage, gas and time - horrible customer service all around uhaul!

Jeanne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra G. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

Volver
arriba