Customer Reviews for Buxton's Boxes Self Storage
(U-Haul Neighborhood Dealer)

2,815 reviews

1536 Lower Ferry Rd   Ewing, NJ 08618

(609) 882-5434

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–2:30 pm
  • Sun: 9 am–12:30 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 4/27/2024: 8:00 am - 10:00 am
  • 5/27/2024: 8:00 am - 12:00 pm
  • 7/4/2024: Closed
  • 9/2/2024: Closed
  • 11/28/2024: Closed
  • 12/24/2024: Closed
  • 12/25/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(609) 882-5434

1536 Lower Ferry Rd
Ewing, NJ 08618

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–2:30 pm
  • Sun: 9 am–12:30 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 4/27/2024: 8:00 am - 10:00 am
  • 5/27/2024: 8:00 am - 12:00 pm
  • 7/4/2024: Closed
  • 9/2/2024: Closed
  • 11/28/2024: Closed
  • 12/24/2024: Closed
  • 12/25/2024: Closed

Show All Hours

No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Good options and service - the Buxton women are the best

Aldrin Phillips 
Rating:
5.0

Great people to do business with! Very helpful.

Edward Kuspiel 
Rating:
5.0

Awesome people and so friendly and helpful!

Anthony Chiarello 
Rating:
5.0

Customer did not leave a comment.

Ans Rios 
Rating:
5.0

Customer did not leave a comment.

Peter Costa 
Rating:
5.0

The team at the Buxton's Boxes Self Storage location is very friendly and very helpful. I am a returning customer of this location and would recommend their service.

Jayanarayana Undaru 
Rating:
4.0

Customer did not leave a comment.

Srinivasan Varadarajan 
Rating:
5.0

Nothing to improve here.

Peter Wagner 
Rating:
5.0

The staff at this location is why I am a returning customer. They are always so friendly and helpful!

Rachel Schmiege 
Rating:
5.0

Staff was so friendly and helpful. I far prefer this location to any other U-Haul… all due to the staff! Thank you

Tim Wiegand 
Rating:
5.0

It was a pleasure dealing the staff member who helped us. I was particularly appreciative of the absence of hidden charges.

Anthony Bahri 
Rating:
5.0

Customer did not leave a comment.

Ronald Decker 
Rating:
5.0

Ensure all parts of rental truck work. Horn did not work in my rental.

Erik Kelly 
Rating:
5.0

Customer did not leave a comment.

Sam Oseroff 
Rating:
5.0

Please encourage U-Haul to modify the trailers to reduce wind drag. Even with the trailer loaded and driving down a long descent, if I put the car in neutral to coast, it slowed down, indicating how significant the wind drag is. A Vee-shaped trailer front, even if just an added-on fairing, would probably make a significant improvement.

Michael McDonagh 
Rating:
5.0

The truck I was given had 129,000 miles on it and felt it. There was an uncomfortable amount of play in the steering wheel. The engine made a noise as if there was a hole in the exhaust or manifold. On a positive note, the truck was very clean. I was making a local move, but had the option to travel on highway. I was not comfortable taking this vehicle on highways. I am an experienced driver and regularly drive a 16’ 9 ton box truck so I know what it should feel like. The rental agent was surprised to hear my issues as she said the regional UHaul inspector had recently cleared all their vehicles. Otherwise, the rental experience at this location was smooth, efficient and friendly and I also felt that my vehicle would be safe there for the day.

John Quilty Jr 
Rating:
4.0

Customer did not leave a comment.

Christopher Spelman 
Rating:
5.0

There is, absolutely, nothing! To improve my experience. Extremely satisfied! Just an awesome place to do business with! Extremely helpful, knowledgeable, and caring great people! Awesome business! William Jones, Ewing, New Jersey.

William Jones 
Rating:
5.0

Customer did not leave a comment.

Javin Shah 
Rating:
5.0

Customer did not leave a comment.

William Hewitt 
Rating:
5.0

Customer did not leave a comment.

ROB SHORT 
Rating:
5.0

Customer did not leave a comment.

Eric Engel 
Rating:
5.0

Customer did not leave a comment.

Debra Weiss-Otterpohl 
Rating:
5.0

The folks at Buxton went above and beyond. I can't thank them enough for their help. I will definitely use them again whenever I need a rental.

Thomas Wright 
Rating:
5.0

Customer did not leave a comment.

Michael Smith 
Rating:
5.0

Customer did not leave a comment.

Kristyne Richardson 
Rating:
4.0

Customer did not leave a comment.

Paul Edwards 
Rating:
5.0

Customer did not leave a comment.

Frank Schauer 
Rating:
5.0

Customer did not leave a comment.

Chelsea Mccracken 
Rating:
5.0

Customer did not leave a comment.

Robert Benford 
Rating:
5.0

Customer did not leave a comment.

Chelsea Mccracken 
Rating:
5.0

Customer did not leave a comment.

David Nader 
Rating:
5.0

keep it going just the way you do! thanks

andreas scholtz 
Rating:
4.0

Customer did not leave a comment.

Ed Evans 
Rating:
5.0

Always deliver as promised-----------

ANTHONY CHIARELLO 
Rating:
1.0

Customer service was RUDE!

Alexa Arlequin 
Rating:
5.0

Customer did not leave a comment.

Robert Heil 
Rating:
5.0

This rental location has outstanding service. The right equipment is always there in good shape and they quickly but thoroughly move us through the process.

Michelle Bottomley 
Rating:
5.0

Excellent rental!!

Buxton's Backyard Structures 
Rating:
5.0

Customer did not leave a comment.

Peter Brittingham 
Rating:
5.0

Customer did not leave a comment.

ANTHONY CHIARELLO 
Rating:
5.0

Super fast and pleasant service at Buxton's!

Martin Hammer 
Rating:
5.0

U-Haul should consider buying diesel engines for the larger trucks. The 26' truck with a gas engine is severely underpowered and gets horrible gas mileage. U-Haul says 10 mpg but we experienced between 6 and 7mpg.

JOHN DAVISON 
Rating:
4.0

Nothing

Karl Petersack 
Rating:
5.0

Customer did not leave a comment.

Noel Barbosa 
Rating:
4.0

Customer did not leave a comment.

Nathaniel Mariman 
Rating:
5.0

Customer did not leave a comment.

Daniel Dykstra 
Rating:
1.0

The keys for self pickup were in the wrong lockbox. I called customer service 3 times. Had to get an ID verified because it’s out of state. It prolonged my rental by an hour from original pickup. Worst experience

Shana Utley 
Rating:
5.0

Nothing... Great location, friendly people.

JAYANARAY UNDARU 
Rating:
5.0

The current location did not work on Android phone (Location services was enabled) but later tried woith an iphone and it worked.

JAYANARAYANA UNDARU 
Rating:
5.0

Everything was great

Christopher Arace 
Rating:
5.0

Customer did not leave a comment.

Sandra Zelis 
Rating:
5.0

The u-haul app for returning the vehicle is not as user friendly as it could be. Besides that, it was a good experience.

Mike Riley 
Rating:
5.0

Everything was great, except for the self check out at the end. It’s been a long day and it was very frustrating and annoying to take all those pictures and answer all those questions.

JAMES MATTICOLI 
Rating:
5.0

Customer did not leave a comment.

Geoffrey Lawrence 
Rating:
5.0

Customer did not leave a comment.

Jessica Andujar 
Rating:
5.0

Buxton's is, by far, the most professional place to rent a U-Haul. The team makes the process incredibly easy and convenient.

Martin Granaldi 
Rating:
5.0

Customer did not leave a comment.

Joseph Martino 
Rating:
5.0

Customer did not leave a comment.

William Usab 
Rating:
5.0

Great

Michael KURTI 
Rating:
5.0

Getting a uhaul from Buxton boxes was super easy. When we went to pick it up it was so easy and fast she explained everything perfect. Drop off was quick and easy, I'd 100% get a uhaul again!

Victoria Scannella 
Rating:
5.0

Customer did not leave a comment.

Nicholas DeWind 
Rating:
5.0

Staff is so friendly and helpful. Smooth from start to stop!

John Place 
Rating:
5.0

Customer did not leave a comment.

Anna notte 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA PESSOLANO 
Rating:
5.0

Very great service, would 100 percent recommend to anyone that is moving. They understand moving is stressful and walked me though the whole process even how to return after hours! The QR code was easy to use and I only needed to upload a few pictures. Would definitely rent from Buxtons again in the future

Kylie Glospie 
Rating:
5.0

Customer did not leave a comment.

Peter Walsh 
Rating:
5.0

Customer did not leave a comment.

James Williams 
Rating:
5.0

Customer did not leave a comment.

James Starke 
Rating:
5.0

Customer did not leave a comment.

Lewis Lawery 
Rating:
5.0

After-hours drop-off was overly complicated. The barcode scanner (for location) didn't work and I couldn't upload a photo of the dash (maybe my phone; maybe your website; maybe user error :) ). I recommend simplifying this to the basics: are you dropping this off in the agreed-upon drop-off location (wherever that is)? How many miles? How full is the tank? (These last two I was able to enter without issue.) Thanks!

John Ueng-McHale 
Rating:
5.0

This location is amazing and far and above the ones I've used in the past. Only complaint is the parking might be a bit tight for a less experienced driver. 5 stars!

Christopher Balint 
Rating:
5.0

Customer did not leave a comment.

Merecis Diaz 
Rating:
5.0

No improvement, perfect!

Martin Balk 
Rating:
5.0

Customer did not leave a comment.

Colleen springsteen 
Rating:
5.0

Excellent.

BRIAN DAVIS 
Rating:
5.0

Customer did not leave a comment.

Mark Gory 
Rating:
5.0

Staff at Buxtons was great, very nice and helpful. Walked me through the process and made sure I was all set when I left.

Jill Dinitz-Sklar 
Rating:
5.0

Buxtons is the absolute best, family run and just great people

James Haggerty 
Rating:
5.0

Customer did not leave a comment.

Jack Werts 
Rating:
4.0

Customer did not leave a comment.

John Cronin 
Rating:
5.0

returning the truck 14 pictures---------------------------difficult process------

ANTHONY CHIARELLO 
Rating:
5.0

Customer did not leave a comment.

Rachel Donington 
Rating:
5.0

Customer did not leave a comment.

Aliz Alaman 
Rating:
2.0

very tight and no spots for vehicle return after hours.

David Bu 
Rating:
3.0

Customer did not leave a comment.

Caitlyn Hargraves 
Rating:
5.0

Very easy to pick up/drop off and staff were lovely.

GABRIELLE CASIERI 
Rating:
5.0

Customer did not leave a comment.

Janine Stanley 
Rating:
1.0

Customer did not leave a comment.

Antonio Rodriguez 
Rating:
3.0

The driveway and parking lot aren't really designed for 26ft trucks.

Alexander Pawson 
Rating:
4.0

The location is above average in it's customer service and really doesn't need improvement

charles pyatt 
Rating:
5.0

Customer did not leave a comment.

derek griesdorn 
Rating:
5.0

Customer did not leave a comment.

Tucker Brown 
Rating:
5.0

Customer did not leave a comment.

Gabriel Marquez 
Rating:
5.0

Customer did not leave a comment.

Matthew Oliveri 
Rating:
5.0

Customer did not leave a comment.

Jeff Bolton 
Rating:
5.0

Professional , Friendly, Good equipment , easy pick up and return.... what else can I say!

Etienne Bouckaert 
Rating:
5.0

Customer did not leave a comment.

Timothy Oden 
Rating:
2.0

Your hidden fees and undeclared charges made the rental prohibitively expensive.

Moussa Gary Sayed 
Rating:
5.0

Customer did not leave a comment.

Etienne Bouckaert 
No reviews have been submitted for this location.

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