Comentarios de los clientes para Buxton's Boxes Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Buxton's Boxes Self Storage

Clasificación general:

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Gerald C.
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This was a overall excellent experience!!! Marisa was friendly, efficient and professional. Everything went smoothly as planned.

Andrew H.
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Just keep up the Good work.

Augustine P.
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Nothing. Extremely easy and efficient of a process.

JEFFREY D.
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El cliente no dejó un comentario.

Denise O.
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El cliente no dejó un comentario.

ERICK D.
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El cliente no dejó un comentario.

ALAN H.
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El cliente no dejó un comentario.

John W.
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Everything was perfect!

Kevin M.
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El cliente no dejó un comentario.

Jerome Z.
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El cliente no dejó un comentario.

RICHARD L.
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El cliente no dejó un comentario.

ALEKSANDE R.
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El cliente no dejó un comentario.

Jesse W.
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El cliente no dejó un comentario.

Melinda D.
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Very easy, personable service, I would highly recommend!

THOMAS M.
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El cliente no dejó un comentario.

Sharon T.
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El cliente no dejó un comentario.

Karen C.
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Positive experience.

Edward H.
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It was very easy to reserve a truck and when we went to pick up the truck Barb was very knowledgeable and kind also she explained everything about the rental in detail. The move went well with no problems, thanks Barb!

gregory L.
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Great people. Very helpful and friendly.

GREGORY H.
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El cliente no dejó un comentario.

DAVID D.
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nothing, it was effortless

HAYLEY W.
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El cliente no dejó un comentario.

Brad U.
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El cliente no dejó un comentario.

Stacy F.
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El cliente no dejó un comentario.

Tamika H.
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El cliente no dejó un comentario.

John V.
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Automatic check in should take less time

JOSHUA B.
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Liked the self checkout..consider putting the key lockers closer to where the trucks are parked.

EDWARD E.
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El cliente no dejó un comentario.

Steven S.
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El cliente no dejó un comentario.

Bernard M.
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The on-line return process didn't work. Why? Because I chose the option that I had an account. When I did so, the system asserted I had no current reservations or rentals. After 20 minutes on hold for a call to UHAUL, the agent to told me, I should have use the no account option and enter in my contract number. Only then was I allowed to begin a process that asked me to respond to multiple question, required to take and post a half dozen photos--all to do the job that UHAUL staff should do. I recognize that UHAUL is trying to establish a rental truck "share" option, but don't experiment with those of us who are returning vehicles to a UHAUL facility and dropping off keys into a mail slot in the building. The next "family" cannot come and get the keys. Were there another option for renting trucks on a short term, last night's experience would push me to using a competitor in the future.

Elvis R.
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El cliente no dejó un comentario.

Katherine S.
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I am not sure if it was this site, but I had reserved my truck to be picked up at Lambertville site and I was rerouted to this site ~16 hours before my move. The people at the location were nice and informed. But I am still very upset that I had to drive an hour roundtrip to pick up my truck when this was not the original confirmed plan. They should have dropped the truck off at my requested site or tried to work with me. Antoine who was the manager never returned my calls or tried to make things right with me. In the end, I needed to move, but if there was another moving truck company in the area like Penske, I would have cancelled my order and used them. Very disappointing.

Colleen M.
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El cliente no dejó un comentario.

Kevin A.
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The Staff at Buxton Boxes are very friendly and helpful

Mazhar K.
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This is by far the best uhaul facility till date. The customer service exceeded our expectations.

RICHARD N.
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El cliente no dejó un comentario.

RICHARD N.
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El cliente no dejó un comentario.

ALESHA B.
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Very pleasant employees and very professional.

Thaddeus N.
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The people at Buxton's were very friendly, nice & helpful. All of them were very pleasant to deal with.

Stuart R.
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El cliente no dejó un comentario.

Joan A.
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Waiting for a refund con my mileage Quoted a cheaper price

Abhijit T.
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El cliente no dejó un comentario.

Daniel H.
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Everybody was helpful and courteous!

Jeffrey F.
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Great experience and nice folks to deal with

Kenneth R.
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Clean out ash tray of debris before pickup. Loose change in there too. Should explain toll roads when picking up too.

SUZANNE A.
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El cliente no dejó un comentario.

Victoria H.
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Excellent experience. Employees helpful and friendly. Accommodated my last minute need to keep the van overnight. Van in good condition including helpful backup mirror. Easy after hours drop-off process. Highly recommend. Would use again.

LIXIN Y.
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El cliente no dejó un comentario.

Michael B.
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Barb and team are ALWAYS a pleasure to work with. I am a repeat customer.

John M.
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stay commited as you are great job

Jesse W.
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El cliente no dejó un comentario.

Laura C.
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Great service

SUZETTE B.
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Friendly quick service, she answered all my questions and suggestions for a lock.

EDWINA P.
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Excellent Customer Service

JONATHAN H.
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It was a great rental experience

GEOFFREY M.
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El cliente no dejó un comentario.

MICHAEL T.
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The local people at Buxton's were great. However, it is painful having to deal with corporate. No people skills.

DIANNE G.
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El cliente no dejó un comentario.

RICHARD M.
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Burton's Boxes U-Haul Center was a pleasure to rent from. The staff was courteous, and pleasant. The site, and truck was clean. All precautions concerning COVID-19 were addressed. I highly recommend Burton's Boxes for your moving needs.

RYUTA K.
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The truck was not broom swept when I received it. The interior storage area had dust and debris all over the floor. It dirtied some of my furniture that I packed into the truck. I had to sweep it clean myself even though I was not the one who made the mess. Additionally, there were wet coffee stains outside the driver's side door when I received the truck.

GREGORY K.
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El cliente no dejó un comentario.

Vanessa G.
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Awesome customer service !!

TAYANA S.
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El cliente no dejó un comentario.

David S.
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Convenient location...nice equipment...well maintained

KALEIGH G.
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El cliente no dejó un comentario.

Anton M.
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El cliente no dejó un comentario.

TAEVON L.
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El cliente no dejó un comentario.

Randy C.
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El cliente no dejó un comentario.

John A.
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El cliente no dejó un comentario.

PAMELA T.
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El cliente no dejó un comentario.

CHRISTOPH S.
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El cliente no dejó un comentario.

THOMAS P.
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El cliente no dejó un comentario.

PETER MARK M.
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Nothing. The Buxton's representative was delightful and extremely helpful. Truck was fine.

Louis C.
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Best rental dealer I have ever used. Really nice folks and a great experience with my trailer rental!

YESHAI M.
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IF YOU CARE ABOUT YOUR HEALTH, CHOOSE A DIFFERENT LOCATION! No one working there was wearing a mask. I asked them why, and they said the plastic barrier was sufficient; however, the plastic barrier does nothing when they hand me items across it, or walk in areas not covered by the barrier. They pose a serious public health risk as they come into contact with people traveling throughout the U.S. I would strongly recommend against having these people represent your company as they are putting the public in danger, which you may be legally liable for. I was so shocked that I took pictures, of this hazardous situation. Also, I was expecting a contactless pickup; however, despite completing all of the information ahead of time, they still made me come in the office, sign papers and handover my credit card.

EBONE R.
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Make sure there are other options offered if a customer doesn't bring a truck back on time

Christopher C.
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El cliente no dejó un comentario.

Edwin G.
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This is the second time we used a uhaul truck and requested a hand truck/dolly. It wasn't in there both times. We checked in online and was waiting approval for an hour - we called and were on hold for a long time. Finally, customer service basically told us “oops I thought I did that. Everyone makes mistakes”. We are very disappointed with this experience.

SCOTT B.
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El cliente no dejó un comentario.

AMY G.
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El cliente no dejó un comentario.

MICHELE H.
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El cliente no dejó un comentario.

LEE M.
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El cliente no dejó un comentario.

Diane B.
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El cliente no dejó un comentario.

Michael R.
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Customer service was great but I wish the seals on the trailer were better. Rain water seeped into the trailer during my move.

Emily B.
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El cliente no dejó un comentario.

PAMELA M.
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I found the staff to be helpful, courteous, friendly and knowledgeable. I will definitely use this service again.

MATTHEW S.
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El cliente no dejó un comentario.

Richard P.
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The complaint that I have about this location is that the employees were not wearing masks. I'm pretty sure it is a NJ law to be wearing masks in a public area. The truck was great, but the pick up process made me uncomfortable since the workers were not wearing masks.

AMELIA P.
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Everything worked out perfectly Thank you no complaints

JEFFREY C.
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El cliente no dejó un comentario.

DAVID H.
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Friendly efficient staff. All went smoothly. Thank you!

RONNIE T.
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Very friendly and knowledgeable staff. She provided thorough details and explanations of the usage of the trailer.

John P.
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Some computer check-in delays, but overal very good experience.

William S.
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Would always recommend this location, great service!

Savraj D.
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El cliente no dejó un comentario.

Michael M.
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El cliente no dejó un comentario.

Brett M.
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El cliente no dejó un comentario.

Kathleen P.
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Good experience renting uhaul. Not happy that were hidden fees that I was not aware of prior to renting. Way Overpriced and I will not rent from Uhau again but find a friend who has a truck. Sorry!

Lawrence R.
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Second time using the U-haul and it has been a great experience both times. Keep up the great work.

Jackie B.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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