El cliente no dejó un comentario.ROBERT M T.
Customer Reviews for Busy Bee Auto Repair
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.OSCAR D.
Everything went smoothly. Great customer service!Lynette E.
El cliente no dejó un comentario.TERRENCE D.
El cliente no dejó un comentario.Katy F.
El cliente no dejó un comentario.CHRISTOPHER D.
El cliente no dejó un comentario.Trevor H.
El cliente no dejó un comentario.Trevor H.
Best place in NW Indiana to rent a Uhaul from! Love all the staff there. Highly recommended! They will meet all of your moving needs!LYNN S.
Daughter and dad at this location was very friendly and had the uhaul ready to go when I got there.MONICA E.
Overcharged for pads not used and phone check in process is a pain.JOHN H.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.DARICK D.
El cliente no dejó un comentario.Thomas H.
El cliente no dejó un comentario.SURIEL C.
El cliente no dejó un comentario.Steven H.
El cliente no dejó un comentario.GREGORY T.
Nothing comes to mind, the whole experience was a positive one and I would rent from here again if I needed to! Thank you so much!Catherine H.
El cliente no dejó un comentario.JARED M.
I have rented trucks from this location before and they are always so accommodating and helpful. They helped pull the truck up to where it was accessible for me, gave me clear instructions on how to return it, and made sure my vehicle was in a good location so it wouldn't be blocked in after hours. A++++++ERIN ANDREA B.
El cliente no dejó un comentario.MICHAEL S.
Reason why I keep coming back to you guys for all my movesâ€¦ very friendly and helpful people.Junior H.
El cliente no dejó un comentario.RODNEY B.
El cliente no dejó un comentario.Riyad H.
The service is fast. The equipment is always clean. This is the only Uhaul I rent from. I would recommend this place to anyone that wants a hassle free rental experience.KYLE L.
Made the entire process easy. They were vrey professional and courteous! A pleasure to work with.CATHERINE N.
Pick up of the van I needed was fast and easy. Vehicle was well maintained. Everyone was super friendly and professional.ANDREW R.
El cliente no dejó un comentario.Maria R.
El cliente no dejó un comentario.JUDITH H.
El cliente no dejó un comentario.PHILIP S.
The boss daughter can't remember her name but was very Extraordinaire with customer service. She made small talk and made laughs when moving is terrible. And it was family owned which appreciate.Joann C.
All went well, polite and professional service AND open on Sunday, which was a blessing for me.WAYNE W.
El cliente no dejó un comentario.SHERI G.
El cliente no dejó un comentario.JACK A.
This is the best and only place to rent a Uhaul from in Northwest Indiana!LYNN S.
El cliente no dejó un comentario.BRIAN S.
El cliente no dejó un comentario.RONALD S.
Busy at 916 on a Saturday, but there were TWO people working. I have been to Uhaul locations recently and they had only ONE person working. THANK YOU!Joseph W.
El cliente no dejó un comentario.CHRISTOPHER M.
The staff at this uhaul made our experience great! I will continue to use BusyBee for all my uhaul needs!KYLE L.
El cliente no dejó un comentario.John A.
Great place to rent a truck from. The owner was very knowledgeable and friendly. I highly recommend this location. The owner made my experience very smooth and enjoyable. Thank you Busy Bee auto repair!Tiffani B.
El cliente no dejó un comentario.Jonathan C.
El cliente no dejó un comentario.GERALD R.
El cliente no dejó un comentario.Richard G.
Customer service was great.JEFFREY S.
El cliente no dejó un comentario.DONALD F.
El cliente no dejó un comentario.Jason H.
Helpful staff.Jason A.
We had to replace oil and then we were overcharged for miles that we did not drive. The owner was rude and condescending.ROBERT C.
Easy process. Thank you.JENNIFER M.
El cliente no dejó un comentario.MICHAEL H.
El cliente no dejó un comentario.BRIAN C.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Steve C.
Nothing other then provide more veichles that can serve the people better.Mitchell E.
El cliente no dejó un comentario.Marta W.
The trailers should have jacks on them so that it can be removed from the vehicle if needed.JEFFREY F.
El cliente no dejó un comentario.SETH D.
El cliente no dejó un comentario.David F.
El cliente no dejó un comentario.STEPHEN G.
We changed type of rental day of pick up and the owner & assistant were very accommodating. Easy in, easy out when returning. Thank you Busy Bee!Jeanne G.
Very bad experience at the busy bee location at Valparaiso IN. I reserved/paid online for a truck and dolly but it was not available during pickup. When I asked about my reservation, the lady was very rude and replied that they were given to 1st come 1st serve. When I asked about what is the point of reservation and paying in advance , she replied that they cannot have unlimited supply of dollies. No body expects unlimited supply but if a reservation cannot be fulfilled, she should be apologetic, not rude. Uhaul should hire decent employees for front desk.RAVI G.
This pickup was horrible. Not because of the place but because of uhaul itself. We made the reservation and then received a call at noon (our pickup time) saying there was no truck to pick up. That they would call the person who had the truck and they would also look for an alternative pickup location. They called back stating there was no truck available at all. That we had two options. Either pick the truck up in Valparaiso use it for the move and then drive the truck back to Valparaiso or pick the truck up in Joliet (where we moved to) drive to Valparaiso load up and drive back to Joliet. So with that being said it's a 2hr drive and I was only 30 min away from Valparaiso so was not going to drive back to Joliet to get a truck and was not going to pick up in Valparaiso unload and have to drive it back. And on top of it all pay for the mileage (almost 100 miles each way). I rent from uhaul often and this was horrible.ALEXANDER C.
Busy Bee stepped in to rescue us--from the UHaul reservation system, which is appallingly poor. We 'reserved' a truck months in advance for Aug 1, when we had movers and a cleaner scheduled. We got a call the night before telling us that UHaul had no trucks available until 36 hours after our reservation. To my exasperation, the UHaul representative we spoke to did not regard this as in any way an error on UHaul's part. All that we had reserved, according to her, was a telephone call, and UHaul had honored that part of the reservation. I told her that I would need to look elsewhere before agreeing to delay our move, took down her number, and hung up. An hour later (after checking with some other companies), I called back and was put on hold. I next tried the chat feature on the UHaul website, through which I learned that the representative I had spoken to had *cancelled* our reservation (which I had not asked her to do). Back on the phone, I was on hold *for another two hours* and never was able to get through to anyone. Finally I hung up and drove to Busy Bee. I explained the situation to the U-Haul representative there. She asked, 'Is this a one-way trip or a return trip?' I told her I was happy to return the truck. 'Then we have a truck for you right now,' she said, and we were set. Unless and until UHaul changes its centralized reservation system such that UHaul actually guarantees the availability of a truck at the time it has been reserved, I will never rent from UHaul and I will discourage anyone I know who is moving from renting from UHaul.Philip W.
Love Busy Bee. They are always helpful and friendly.Tiana W.
El cliente no dejó un comentario.NANCY W.
Very happy with the entire rental experience. Excellent friendly help with all questions and concerns!VICKIE S.
Everything was good. I would rent here again and tell others as well.BRYAN L.
Owner and staff were so polite, accommodating and knowledgeable. That said, they made my overall experience so pleasant and easy! Thank you!!! Bill VWILLIAM V.
The folks at Busy Bee UHaul were amazing! We had rented a truck from another company and that company cancelled on us 10 minutes (yes, 10 minutes!) before we were supposed to pick up the truck. I called the Busy Bee UHaul location in a bit of a panic, and they quickly and courteously helped us schedule a truck and accessories so that we could complete our move. The equipment was in great shape and our move with UHaul went very smoothly. I'll never work with any other moving company again.Dawn B.
They were confused when I dropped the trailer because I had no paperwork from the pick-up. They eventually got the rental drop-off squared away,Gregory M.
Used them before - great serviceNANCY O.
El cliente no dejó un comentario.Adam R.
This was about easy as it gets . Very quick and easy out and return .RUSSELL F.
Called customer service 2 times and was hung up on .MICHAEL B.
We had a great experience with Busy Bee and I would heartily recommend them to anyone else that needs to rent a truck. They made every effort to work with us and to accommodate our needs.DANIEL B.
El cliente no dejó un comentario.robert O.
Clean the front window of the vehicle.DAVID K.
Great location to rent from. Well organized and fast service.DAVID B.
El cliente no dejó un comentario.George T.
El cliente no dejó un comentario.GEORGE T.
Busy Bee did a great job of fixing my initial reservation that wasn't made correctly and got me sorted out. Super helpful, very knowledgeable. Great job!WILLIAM O.
El cliente no dejó un comentario.ADAM R.
Was very unhappy with the overwhelming experience with Uhaul. Having reservations and then having them canceled and trying to find a truck last minute and getting a local truck, because that's all we could find for our move. Will not recommend Uhaul to family or friends.JOHN L.
Staff looked for ANY chance to take more money. During pre-inspection was told I needed a hitch - they sold me one - and lights weren't wired properly, so they charged me $45 to find the problem. Turns out the problem was their test equipment was faulty, my wiring was fine but I was still charged for their â€œeffortâ€. After hooking trailer, I advised it rode way too low. They said it was fine and not to worry. After loading trailer, it sat on the ground. Had to pay a local mechanic to buy correct hitch height and to jack up trailer to replace hitch. More money out to fix Uhauls mistake and they refused to refund even the original hitch THEY recommended. Scammers and will make you broke during your move!PATRICK M.
El cliente no dejó un comentario.BRET K.
El cliente no dejó un comentario.John M.
nice people - highly recomended!David S.
El cliente no dejó un comentario.EILEEN T.
Things could not have been easier or gone better!THOMAS L.
Nothing! All went extremely well!BRENDA B.
It was in a small autobody shop that reeked of cigarette smokeHEATHER B.
The particular unit I rented Had major drive train vibrationIt was beat up the steering was sloppy and the brakes weren't that good on this particular unit even though it was a local truck it was gonna be in his truck I think U-Haul corporation needs to pull a little better maintenance on these unitsTODD E.
The clerk was very personable. Everything was explained throughly.CYNTHIA R.
El cliente no dejó un comentario.jerry S.
El cliente no dejó un comentario.Dan B.
Nothing. Everything was perfect.Kimberly G.
El cliente no dejó un comentario.Daniel S.
The customer service was great, my family and I drove quite a distance to get there,from Midway airport, but the personal was very understanding and waited for us beyond the normal time, it was greatly appreciatedCherrie R.