Comentarios del cliente para Burlington Auto Outlet

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Burlington Auto Outlet

Grado total:

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Mark L. en

Grado:

The trailer blew a fuze on my truck every time I backed up. I had to disconnect every time i backed. The back door flew open halfway through my trip. i solved the problem by putting a padlock on on the rear latch.

Tanya B. en

Grado:

This location and service agents are always great. They tend to the needs of the customer with the highest level of service ever. I have used this U-Haul location several times for myself and family and would recommend always to anyone in need of the service.

Frances A. en

Grado:

I reserved a 15 ft. Truck and when i got to keokuk iowa where i was told to go to pick up my truck they informed me that their 15 ft. Was local only so they had no truck for me. They wanted me to drive over an 1 hour to pick up a 15 ft. Truck. I refused so they sent me 40 miles away to pick up a 10 ft truck with a trailer which ended up costing me much more gas expenses than i had planned. I dont believe that was fair to me. I didnt get what i reserved and it cost me more in the long run. Not a happy customer at all.

Timothy M. en

Grado:

I waiting a Month and 3 days to get a rental truck and differently wasn't expecting to traveling a hour away to pickup this Uhaul Truck. This was so wrong f you company to do to me but I will not be use Uhaul again. I will for sure tell many people about this horrible experience with your company in hope they go with another truck company.

Robert L. en

Grado:

Have the size of trailer that you offer available, having to settle for smaller truck meant more trips, more gas, and more mileage charged.

Katherine J. en

Grado:

El cliente no dejó un comentario.

Joel J. en

Grado:

El cliente no dejó un comentario.

Wayne G. en

Grado:

Office staff was wonderful. Great service!

Carol H. en

Grado:

El cliente no dejó un comentario.

Brian B. en

Grado:

El cliente no dejó un comentario.

Juan M. en

Grado:

El cliente no dejó un comentario.

Tim K. en

Grado:

El cliente no dejó un comentario.

Luis R. en

Grado:

You need to recommend an drop off dealer not a neighborhood one. The one you sent us to was closed down permanently. And Customer service gave us a run around. Till we found a proper dealer. Also the dealer apologized and were great. And told us we were lucky because our safety chains weren't attached. Thank God we had good weather. Will not do you haul again unless it's from a proper dealer.

theresa R. en

Grado:

El cliente no dejó un comentario.

Alyn T. en

Grado:

El cliente no dejó un comentario.

Michelle P. en

Grado:

easy transaction

Henry B. en

Grado:

Everything was great. Dont mess it up

John B. en

Grado:

Smooth check in and after hours drop. Recommend entering your info and drivers license info with the online account service prior to arrival. Saves a ton of time.

Jim K. en

Grado:

El cliente no dejó un comentario.

Julie W. en

Grado:

El cliente no dejó un comentario.

Kevin R. en

Grado:

El cliente no dejó un comentario.

martin H. en

Grado:

The 40 mile trip to pick up was a issue but there were no units available in my town. Elizabeth Hillyer the owner of the franchise in my town was more than rude.

Robb A. en

Grado:

Really great service.

leonard H. en

Grado:

El cliente no dejó un comentario.

Travis P. en

Grado:

El cliente no dejó un comentario.

Michelle C. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

El cliente no dejó un comentario.

Linda C. en

Grado:

The employee(man) that called me on Friday the date of pickup was rude to me on the phone. I did not realize our pickup time was 8. AM. I was with the understanding we had reserved it for the weekend and we could pick it up at our convenience. We have reserved two more dates with this location for dates this summer. We are a returning customer.

Randy R. en

Grado:

El cliente no dejó un comentario.

Chad Z. en

Grado:

El cliente no dejó un comentario.

Ellen R. en

Grado:

The Burlington office went the extra mile to get the truck for me from another location at short notice. Very helpful!

Randolph E. en

Grado:

This doesn’t have to do with the facility I picked my equipment up at, but has to do with the damage not being updated or annotated on the checklist. I tried to upload new photos to verify damage not previously noted and wasn’t able to. Maybe a glitch within the application itself. Other than that, overall experience was excellent as always.

Shawna S. en

Grado:

El cliente no dejó un comentario.