Comentarios del cliente para Burgar Park Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Burgar Park Storage

Grado total:

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DAN N. en

Grado:

My experience was a pleasure, the staff was so helpful, Open hours of the location would be better, if were longer

brian F. en

Grado:

Keep up the good work

Michael M. en

Grado:

Never had a chance to speak to anyone at this location because I dropped it off after hours as I had no parking for the uhaul trailer and my truck.

Ed R. en

Grado:

El cliente no dejó un comentario.

Rob L. en

Grado:

NOTHING much better than any other U-haul I've ever used

Chris V. en

Grado:

El cliente no dejó un comentario.

Gino B. en

Grado:

The only negative feedback I have is when we picked up the truck the gas level was only 1/2 full. We ended up filling it up which cost us $72 as we did not want to chance getting stuck on the QEW because we ran out of gas. I have submitted the receipt to 839003_AFM@uhaul.com hoping to get reimbursed for this.

Wayne S. en

Grado:

Always friendly and helpful - no changes required

Cathy B. en

Grado:

El cliente no dejó un comentario.

Kevin G. en

Grado:

El cliente no dejó un comentario.

THOMAS T. en

Grado:

Have trailers available at satellite locations like the one in Fenwick, Ontario

GAETAN T. en

Grado:

El cliente no dejó un comentario.

Tyson M. en

Grado:

El cliente no dejó un comentario.

RAFFAELE D. en

Grado:

El cliente no dejó un comentario.

Rob L. en

Grado:

NOTHING !!!! called 2 other locations and was shocked at the poor service and lack of knowledge of products. Ron was hands down the best u-haul person I've ever delt with, I will now travel 20 minutes to his location, for all my future business

wayne S. en

Grado:

El cliente no dejó un comentario.

ROBIN C. en

Grado:

I have dealt with Ron many times in the past and he is always very couteous and professional.

charity T. en

Grado:

Burger park has the best service around. Honest reliable dependable and professional

Neil A. en

Grado:

El cliente no dejó un comentario.

Paula D. en

Grado:

El cliente no dejó un comentario.

Nicole M. en

Grado:

El cliente no dejó un comentario.

Sharon W. en

Grado:

we called to reserve the pick up truck for Thursday at noon but I got called into work so we couldn't pick up until after 7pm called the store and they said they would send us the info for the 24hr pick up and to follow the email the email said to go to beamsville to pick up the truck so we went there and there was no truck called the 1800 number and they told us to go to welland and pick it up there we get there and the reservation number doesn't work called the 1800 again they give us a new reservation number that worked but it didn't tell us were the keys were called the 1800 again and they say the reservation was for a truck in Hamilton and was for only 4hrs and that the truck in welland was no longer available but we could reserve it for the next morning so we did we went to pick it up the store complained that we didn't pick it up on Thursday and wouldn't let us rent it without the optional insurance that we didn't want cause my credit card and our car insurance covers rentals then when we returned it on Sunday they were closed sonu went in on monday and they complained about the kms saying we put on to many I pains the difference and then on 5hursday I get an email saying i still have an outstanding balance call customer service to say I already paid 5hey looked it up and said i was right. this will be the last uhaul that I get

Richard D. en

Grado:

Keep up the great service and professionalism

roy R. en

Grado:

Great service. Thanks.

Andrew T. en

Grado:

I was told on check out that I could have saved some significant money if I had booked the rental a different way, however I couldn't get the discount now. That sounds kinda silly to me. The event the uhaul was used for was a non - profit so it would have been very helpful to save that $ and I would even take it back now it available. :) The unfortunate thing about it all is that i booked the rental thru the website which many companies use to offer discounts but the way the to truly be serviced is again - thru people. The truck was great, and so was the agent at the location, but it is a disappointment to be out the money..

Wendy R. en

Grado:

A positive experience from beginning to end.

Murray W. en

Grado:

You guys ripped us off on the fuel and we have pictures to prove and my wife went there and then the guy says oh nothing we can do now the Trucks gone but we have pictures our next rental and you can look at our experience we rented a lot from U-Haul our next one will be a different company

Chelsea B. en

Grado:

I feel like reserving the truck was almost pointless because , while I did receive the same Size truck I reserved, nothing else was the same. I chose not to have safe move and yet still had to pay for it automatically as well as I requested a utility dolly in my Reservation and was not Able to get one. Also there was no middle seat, fair enough but I wish I was able to know that ahead of Time as I’m a single mom and had to accommodate my daughter as well as my moving help.

Jennifer H. en

Grado:

El cliente no dejó un comentario.

al W. en

Grado:

Very helpful staff. Not much to improve on.

Caitlin K. en

Grado:

El cliente no dejó un comentario.

Kim M. en

Grado:

The customer service agent was very pleasant and helpful. However, not sure I would go there again as it is located in a very scary part of town.

Jairo M. en

Grado:

It is wildly inappropriate to change the time/location of pick up by 12 hours, especially without a courtesy call and after a representative calling a day or so prior, confirming my booking made a MONTH in advance. This all after arranging work off, friends to come and help, and a landlord coming from hours out of town. Incredibly unprofessional, will not use uHaul again. As for the person who dealt with us at this location, she was fantastic and went above and beyond to help us. As for the person who dealt with us at this location, she was fantastic and went above and beyond to help us.