Comentarios de los clientes para Burdges Auto

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Burdges Auto

Clasificación general:

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Thomas P.
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Don't make me drive an extra 90 minutes just to pickup the rental and don't charge me for gas to get rfrom the actual rental location back to the location originally requested.

Arlindo I.
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El cliente no dejó un comentario.

John P.
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My confirmation was for a different location and I had to call to find out where my truck was. I also ordered blankets that were not available. The pick up and drop off steps were a bit much.

Melvin J.
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Excellent customer service. Will do alot more business here. Thank you

William E.
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The woman there was super nice. I was having problems with your web site and I called her and she said don't worry I have your reservation number we can get everything when you come in. She was really nice and helpful

christina M.
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The online system for check in did not work, and when I called the customer service number I was on hold for 40 minutes. I was getting in a panic because all my help (paid mind you) were on the clock waiting. Thank the stars above that the owner showed up by chance and finished the transaction and was able to get me going. If it was not for her diligence I would have been in a very serious position. You should reconsider this system as I would have been out of luck if I had had to rely on it. Thank you. Tina

JAMES F.
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El cliente no dejó un comentario.

carol G.
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Everything was great.

louis S.
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It was an excellent experience. The folks there were courteous, helpful and considerate. I would highly recommend them.

peter G.
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El cliente no dejó un comentario.

Ken K.
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One of the more pleasant experiences I've had

JEFFREY L.
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Gwen was great. Very professional and very efficient.

Mike G.
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El cliente no dejó un comentario.

EBERE O.
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El cliente no dejó un comentario.

Albert N.
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Dealing with uhaul was an absolute nightmare but when I finally got to the location in washing everything dealing with the location was amazing and top quality if I ever move again there is no other location I would use

Jeffrey C.
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N/A, the woman that helped me was outstanding!

Thomas C.
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Very nice folks here They are salt of the earth type I would service my vehicle there if I lived in that community

Thomas B.
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El cliente no dejó un comentario.

ANTHONY S.
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El cliente no dejó un comentario.

Richard A.
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El cliente no dejó un comentario.

Catherine M.
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El cliente no dejó un comentario.

leland H.
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Helpful, organized, handled the paperwork ex​pe​di​tious​ly. Even with 3 customers ahead of me the rental process was quick (helped that I had already done the u-haul registration process, uploaded drivers license, filled out questionnaire).

Noam H.
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Was a great experience this time! Reservation and pickup was done 100% virtually and there were no issues.

Gordon E.
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On line check out and check in did not work

Paul R.
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El cliente no dejó un comentario.

Cindy E.
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El cliente no dejó un comentario.

John M.
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El cliente no dejó un comentario.

Shanna C.
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I was not aware of the process of the all automated pick up. I was expecting someone to be at the shop to meet me with the keys and to assist in the process. That was not the case at all. I just feel things should have been explained to me more clearly. The truck did drive great and all else went smoothly.

Sean S.
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Not sure why the insurance was charged to my account as I declined this when I made the reservation was made online.

Mary C.
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MY TRAILER TO MY VECHICLE CAME UNDONE. IM LUCKY MY CAR DIDNT FALL OFF!!!!!!

Kimberly L.
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El cliente no dejó un comentario.

laura H.
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El cliente no dejó un comentario.

Eugene G.
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The people at this location were outstanding. U-Haul let them down as well as myself as the ordered blankets and furniture dollies were not supplied.

Diego P.
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El cliente no dejó un comentario.

Melissa S.
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Excellent customer service and they're the nicest people ever! I will only go to this location for rentals.

Brian N.
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It would have been better and more convenient for us to have one way service again. Otherwise, truck was as promised and all went smoothly. About the best you guys can do. Will be back!

shawna C.
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El cliente no dejó un comentario.

DANIEL H.
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El cliente no dejó un comentario.

Molly C.
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El cliente no dejó un comentario.

Juan G.
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The customer person was really great and helpful.

jason J.
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The service was great and they were very helpful and accommodating

Jeffrey J.
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El cliente no dejó un comentario.

Drew G.
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El cliente no dejó un comentario.

Lindsay L.
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Nothing!! I was very pleased with the service and condition of truck for this rental.

Sarah F.
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Quick and painless. Easy pickup, easy return, no surprises. Great experience.

Mark C.
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The online car pick up was screwed up and didn't work cost me over an hour. The ordering process was not accurate stating the vehicle was in one location and size then ended up in another location and size.....frustrating.

Keith W.
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El cliente no dejó un comentario.

heriberto P.
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El cliente no dejó un comentario.

Phillip B.
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Keep up the good work. Felt well taken care for thankyou

Timothy B.
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Gwen is always extremely helpful, courteous, and goes the extra mile for her customers!

Noam H.
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Uhaul had called the rental business owner and told them I had cancelled my reservation, when I hadn't called at all. It was a very awkward event. No one had confirmed that it was not me calling to cancel the reservation. Luckily, I was able to rent the vehicle anyway. Very odd that uhaul did not confirm the identity of the caller.

Jeff K.
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El cliente no dejó un comentario.

Roberta B.
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El cliente no dejó un comentario.

mark M.
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Easy to work with ??

Matthew R.
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Wish all u haul locations around Hackettstown Washington area were as pleasant and professional as this one.

John T.
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El cliente no dejó un comentario.

Robert H.
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El cliente no dejó un comentario.

karen F.
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El cliente no dejó un comentario.

Daniel S.
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El cliente no dejó un comentario.

Ronald J.
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El cliente no dejó un comentario.

Peter F.
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El cliente no dejó un comentario.

peter F.
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El cliente no dejó un comentario.

Mark N.
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El cliente no dejó un comentario.

Richard G.
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excellent service and very nice to deal with!

Thomas A.
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Very nice people at Burdges, also the whole process was super quick in and out

Ward H.
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El cliente no dejó un comentario.

Elaine G.
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El cliente no dejó un comentario.

Mike B.
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Always great experience renting uhaul through burdges auto.

EUGENE S.
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El cliente no dejó un comentario.

Pituscan C.
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El cliente no dejó un comentario.

murali B.
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El cliente no dejó un comentario.

John H.
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I chose the location because it was advertised as being open on Sundays, and was told a few days prior it was in fact not open on Sundays. Additionally I think they gave me a furniture dolly that wasn't requested and charged for it. It ended up being in the way and was a hindrance and never used.

Toni C.
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Extremely nice people!! Will use again if needed! Thank you!

James R.
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El cliente no dejó un comentario.

Chang-Hsin Y.
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The lady was very experienced when helping me for the pick up the truck. The place is bit outdated and messy, but overall the experience is still good.

Evan G.
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Streamline the after hours rental process to avoid , mix ups. Perhaps have an emergency contact number. I think we got lucky, the owner happened to be monitoring her contact on her day off. U haul corporate/ online help/ customer service were useless and unreachable.

Brian C.
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El cliente no dejó un comentario.

Robert T.
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My comments above to the corporation and not the locations

Timothy B.
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Gwen is outstanding! Always thoughtful, flexible, and understanding. She always goes out of her way to make sure the customer experience is top notch! Bravo!!

NICK F.
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No improvement required

richard B.
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more instruction on how to use the equipment.

Melissa M.
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Headlight was out and I didn't notice until we were on the road, so we had to stop driving once it was dark. It really through a wrench in the tight schedule I had for the move.

Dale B.
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El cliente no dejó un comentario.

Donna G.
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The manager is fantastic! I am retired Army, have made several moves and often rented Uhauls. Gwen has great attention to detail and is very considerate of customers. I will continue to go to her UHAUL in the future. Highly recommend this UHAUL dealer!

steven B.
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best of the best

john K.
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This is the best Uhaul location ever!!!! Friendly, Fast!!

Timothy B.
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El cliente no dejó un comentario.

Paul A.
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El cliente no dejó un comentario.

Jelena T.
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The moving labor service was exceptional: B&H Elite Movers. Handling professionally the cargo, was on time and always willing to do a step more., if the situation requires.

Russell H.
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Excellent and quick customer service! 10/10 would rent again.

Beverly S.
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El cliente no dejó un comentario.

Georgia L.
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Love the drop off box

Lauren S.
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El cliente no dejó un comentario.

DANIEL H.
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Always friendly and courteous. Great place

Linda M.
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Nothing everything was great. The owners are the Best. Luv the old school feeling of the place.

Takisha K.
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El cliente no dejó un comentario.

Richard F.
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El cliente no dejó un comentario.

harry K.
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Gwen was efficient and courteous. Everything went well.

Alexis R.
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El cliente no dejó un comentario.

William S.
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Gwen at Burdges Auto was outstanding. She was extremely accommodating, super helpful, and made a difficult moving process much easier. I WILL ONLY BE USING GWEN AT BURDGES AUTO FOR ANY FUTURE TRUCK RENTALS. Thank you!!

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