Nothing, customer service was greatROSALIND RENEE M.
Customer Reviews for Buffalo Storage
(Distribuidor de U-Haul del vecindario)
Las Vegas, NV 89147
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: 10 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.MICHAEL ALEXANDER R. | Overall Experience
El cliente no dejó un comentario.WALLACE JAMY A.
Great and friendly staffShawn W.
Super easy and quick pick up electronically! Maybe the truck could be filled up more with gas vs 1/4 tank since regular folks don't have a ton of experiencing getting gas in a truck. Also it makes more sense to have the truck filled up so we don't have to waste time getting gas vs being able to just get the job done. Wed rather just pay uhaul to refill it but that's the only sorta improvement to suggest.Patrick S.
Trey was very helpful when I needed to modify my reservation. I appreciated how kind and helpful he was especially because I had a lot of questions. He is a gem and I've already recommended this location to a friend.ALYSON MAPUANA B.
El cliente no dejó un comentario.JONATHAN PORTER Z.
I don't think you can do anything to improve your service, it was perfect.GENE K.
El cliente no dejó un comentario.CLYDE GLENN B.
Service was great. The desk took time to explain everything and was super friendly. I will use this location again in the future!Christina S.
Much older van - don't get a copy of the contract with the ready reckoner for fuel so I put too much in - when returning you just give the key back they don't check while you're there so you don't know if they will try anything on. Will use the one I used the wek before in future, unfortuneately they didn't have any availability at the time.IAN RUSSELL J.
El cliente no dejó un comentario.SUSANLEE DOROTHY J.
El cliente no dejó un comentario.DAVID WAYNE A.
El cliente no dejó un comentario.JUSTEN DAVID M.
El cliente no dejó un comentario.Terry S.
El cliente no dejó un comentario.FRISCO L.
Quick and good personal service.GARY JOHN C.
The folks in the office are great. Appreciated there professionalism. We will use this location for a our U-Haul needs.DON ALDEA D.
El cliente no dejó un comentario.ANDREW PHILLIPS M.
El cliente no dejó un comentario.brandy M.
The Lady and her Husband who run this location are always a pleasure to deal with .Todd C.
The owner from this store was really rude to his customer. I love uhaul but I will not visit this location in the future.GUOLIN Z.
El cliente no dejó un comentario.VERONICA V.
El cliente no dejó un comentario.RICHARD T.
El cliente no dejó un comentario.GARRY LEE F.
friendly and reliableDANIEL D.
El cliente no dejó un comentario.Rhodora A.
El cliente no dejó un comentario.Stephanie L.
El cliente no dejó un comentario.POUL BRAMSTRUP M.
Everything was simple. Everyone was friendly. The after-hours drop off was easy to do.KEELY MICHELLE R.
Above and beyond customer serviceCLYDE B.
El cliente no dejó un comentario.MARISCLA C.
El cliente no dejó un comentario.MARILYN G.
We are somewhat disappointed with the service we had so much running around because one office said equip was at one place when we got there they knew nothing about it, they sent us all over las vegas and still we did not get the equipment to pull our car, so we had to leave the car in las vegas because of all the lack od communication. Nor at all happy with the service and this is NOT the first time.RODNEY O.
Customer service was excellent. Great experience!VICTORIA B.
El cliente no dejó un comentario.Victoria D.
El cliente no dejó un comentario.LOUISE ANN C.
Great customer service. The nicest peopleSIGAL S.
El cliente no dejó un comentario.SEAN MINSOO P.
El cliente no dejó un comentario.AMY THERESA D.
Next timeJun H.
Customer service was great but my uhaul was so disgustingKORTNEY RAE V.
The owner or employee seemed bothered by my presence. She was kind to other customers, but as soon as I walked in she immediately became aggressive in her tone towards me. I had questions regarding my rental and fees I was charged, for example, she charged me $19 for gas even though I only went 13 miles and I also put a gallon in. I asked her how many miles per gallon does the truck gets, that I returned, she said 5-8. So, I asked her to explain the $19 charge for fuel charges she became even more hostile and told me to contact the Uhaul customer care number and wouldn't supply me a receipt. I brought the truck back on what it was when I received it, but for some reason, she said I didn't. Maybe Uhaul doesn't like servicing blacks or feel we don't deserve to have charges explained to us, good customer experience or to be charged fairly.DWIGHT W.
El cliente no dejó un comentario.ESKIOL V.
El cliente no dejó un comentario.RASHID B.
El cliente no dejó un comentario.CLYDE B.
El cliente no dejó un comentario.JACOB LEVI H.
El cliente no dejó un comentario.JOSE G.
El cliente no dejó un comentario.CROSALINO M.
Easy check in and out process, staff was friendly and helpful.LUIS ESTEBAN A.
I have rented from this location two times previous to my most recent truck rental. The first two times were wonderful. This time there's one thing I do have a complaint on. When I was given the truck on the day I reserved it, they told me oh by the way it's on empty. This is the first time ever have received a truck was completely on empty. I don't understand why they could not have filled the truck up. Whenever I've been told on how much gas is in it which is not always full but for me to return it at that level. If not then there will be a four dollar a gallon charge to replace the gas. So the person before me that rented this truck was supposedly charged for gas why didn't they go and fill it up. So I had to hurry up and fill it up before I reached my location on where I had to load the truck.This is a little bit of an inconvenience as I was on a time schedule to meet somebody at the loading spot. When renting a vehicle of any kind it should be ready to go.This was a little disappointingKEITH NOEL C.
The online check-in did not work. Once the driver's license images were taken, the spinning circle of death wouldn't stop. I tried to call the national number. They weren't home. The local 702 number worked and finally told me where I could get a truck the day before moving day. Very stressful!DANIEL CRAM W.
El cliente no dejó un comentario.CHRYSTAL LAVETA H.
Douglas and Kelly are awesome . Always friendly and nice to talk to. Always helpful even when I got a little behind due to my health. I would highly recommend this facility to anyone needing a place for storage.RAYMOND W G. | Overall Experience
El cliente no dejó un comentario.Corneliu G.
My U-Haul reservation was screwed up yesterday! You ultimately booked my reservation completely wrong, from incorrect pickup time at 8:00 at location that didn't open till 10am, and not having an adequate truck to make a cross-state line trip. Made a drive to a different location to find one! I didn't know that was a thing. Called customers service which was horrible, called for assistance and was blame for your online i'll algorithm!Nery G.
Very well satisfied... Thank you very much! RudyRUDOLPH ROY D. | Overall Experience
So far I don't have any suggestion because I was pleased how they take care/helped me. Just be nice n helpful to all. Gracias.JULIE DULLANO H.
El cliente no dejó un comentario.TRINIDAD R.
El cliente no dejó un comentario.Robert F.
The person behind the desk (long dark hair) was so friendly. Exceptional customer service and super fast process. GraciasCHERYL LYNN R.
Had this storage unit for several years and have rented trucks/vans over those several years. Staff has always been professional, courteous and helpful at every turn. Would not hesitate to recommend.TINA G. | Overall Experience
El cliente no dejó un comentario.CLYDE GLENN B.
El cliente no dejó un comentario.MARCO ANTONIO C.
El cliente no dejó un comentario.THOMAS M G.
I Dont Like This "MovingHelp" Because I've Had Horrific Experience With Them.. However Michael And Victor With "Moving And Cleaning (Customers First) Were Very Professional And Extremely Careful With My Belongings!! I Would Very Much Recommend Them.To Anyone Looking For A Professional And Quick Service!! HIGHLY RECOMMENDED!!Sara V.
U haul was old and dirty and yet was charged for cleaning. Communications were not clear.MARIA V C.
El cliente no dejó un comentario.TREVAR LEE A.
Great staffSTAVROS R.
El cliente no dejó un comentario.ELIZABETH MORGAN S.
El cliente no dejó un comentario.ALESSANDRO T.
Nothing there is a good thing about the people that work there and they take care of their customers the kid is the best.SOPHIA G.
El cliente no dejó un comentario.HAYLEE ANN N. | Overall Experience
Greg and Manuel were such excellent communicators and great representatives for your company. So caring and personable and went over and above in everything they did. Not sure of her name was Kelly, may have that wrong but the lady that worked there also very personable and kind. Kind really sums up our interaction with all of them. Not their fault but the light outside our storage unit was out and I know they would have changed it in a heartbeat but told us they were not allowed to and had to fill out a work order. Being a business owner most of my life, that is just not right. If you don't want to take responsibility of them getting hurt, there should be someone they can call to get it immediately changed. Our son and grandson had to fill that unit in the dark. You are blessed to have these three excellent employees and they should be rewarded for their excellent customer service by getting things like bulb changes within 24 hours. Buffalo Storage is amazing due to your staff ! Please reward them accordingly. Vans were immaculate and when one was returned one day early, Greg went out of his way to call us and let us know so we could have it the next day. As seniors, it was great to have our son amd grandson here to help us and Your associates made it the best Experience. I will always recommend them!KATHY MARIE C.
Nothing the staff was incredibleLORRAINE RENE C.
El cliente no dejó un comentario.LISA ANN P.
El cliente no dejó un comentario.VONNIE JO C.
I was unable to return my truck for the longest time because I couldn't get past the location services page. It was not registering my location and I had no way to fix this issue after hours. Thankfully it eventually kicked through. There should be a backup plan. It was night and I was alone so I was in an unsafe situation just refreshing until it worked.HAYLEE ANN N.
El cliente no dejó un comentario.Keith C.
El cliente no dejó un comentario.Janeen G.
Everyone was very kind, respectful, and gave exceptional service. I couldn't ask for a better experience. They made the whole moving process for me easy. I can't thank them enough.KAREN LYNN I.
Customer service was I,peccable.. friendly, informative, and so pleasant ðŸ‘ðŸ˜ŠPAMELA J.
El cliente no dejó un comentario.JUSTIN MILLER S.
Thank you for a good experienceKATHLEEN CRAIG C.
Was very happy with my experience.LISA ANN P.
Uhaul has always been great to work with between myself and my company I would recommend them anytime.ROBERT CHARLES E.
El cliente no dejó un comentario.SCOTT KEVIN S.
If you have a 26 foot truck, park in front of the main office. They are in a corner of the street where there is hardly any room for a big truck.Steve H.
El cliente no dejó un comentario.CRYSTAL M D.
I am very very happy with customer service and price.The track was very good conversation. I will let everyone my family and friends about Uhaul. Thank you so much much for having this rental track in my neighborhood.Mara P.
El cliente no dejó un comentario.arthur N.
El cliente no dejó un comentario.Zakaria T.
I would recommend this location.STEPHEN LLOYD S.
I rent a trailer for 2 days on 1/6 And I returned on 1/7 night time And I followed the uhaul.com/share I took pictures for it And now I got charged for 3 days This time is a bad experience I used insulin few times It was ok and greatAllen Q.
The cost was more then quoted in reservation.STEPHEN LESLIE S.
El cliente no dejó un comentario.GLENN J.
Excellent customer service.CAROL RENAE K.
Just keep up the great work-the staff seemed eager to help and were very friendly and they got us going very quickly. Thank You Buffalo Storage for a pleasant experience.GREGORY N.
The manager has well trained employees who asks questions and helps with the answers. I would use place again and send others for services. PS also followed health SAFELY proacall.PENELOPE WALDREN R.
The CSR was extremely professional and provided great service.Roy O.
Staff was very accommodating. Thank you so much for your great service I will definitely use you again.Deverrick C.
El cliente no dejó un comentario.Gregory R.
Cup holders were gross- truck wasn't ready for pick up when arrived.Makenzie M.
I would not hesitate to rent from this facility should I find myself in need of storage in the future.DERREK Y. | Overall Experience
El cliente no dejó un comentario.Gregory R.
Best Storage Location in Las Vegas!SHALAWNDA "SHAY" MARIE H. | Overall Experience
Excellent service!Sarah T. | Reservación
The process was very quick and the staff professional.RAQUEL W. | First Impressions