Customer Reviews for Buena Park Self Storage LLC
(Distribuidor de U-Haul del vecindario)

1,639 comentarios

7111 McNeil Ln   Buena Park, CA 90620
(on Mcneil ln south of Orangthorpe between Western and Knott)

(714) 522-1964

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(714) 522-1964

7111 McNeil Ln
Buena Park, CA 90620
(on Mcneil ln south of Orangthorpe between Western and Knott)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 6 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

Need to clean the inside the car before renting since we are still under pendemic

CHONG C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
4.0

We tried to rent a car hauler and the connecting wires for the lights was bad on the truck side. We drove to 2 different locations (and added miles to our rental) and endes up qithout the car hauler after taking over 2.5 hours out of our rental time as well.

JULIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

esmeralda O. 
Clasificación:
1.0

Unfortunately I have the worst experience with this Uhaul location The guy was very rude and I returned the car after fill up the gas in full still he charged me $24 for gas and when I call him and went there the didn't reimburse me the $24 I'll going to dispute this transaction with my bank

Reza T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID O. 
Clasificación:
5.0

Lady and gentleman were AWESOME!

Grant L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PILLSUNG Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN Z. 
Clasificación:
5.0

Thank you Ken for fast service

ARNOLDO V. 
Clasificación:
5.0

I had a wonderful experience. The truck was slightly late but the manager was outstanding in addressing and explaing the situation. We had a great conversation and time went quickly. I wish most managers were like him. Kudos and thanks.

CHARLES A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL C. 
Clasificación:
3.0

El cliente no dejó un comentario.

abigail B. 
Clasificación:
5.0

Thank you for the help.

ARNOLDO V. 
Clasificación:
5.0

Nothing customer service was amazing

Adilene D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PILLSUNG Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

MATTHEW M. 
Clasificación:
5.0

I was running late but they took care of me quick. Thank you Ken. Great job as always. Arnold.

ARNOLDO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Flora E. 
Clasificación:
5.0

Fast check out. Very efficient.

DIANA DOLAN L. 
Clasificación:
5.0

Ken, who waited on me was so polite and attentive to my needs. I have worked with Ken for over 10years. He definitely defines the excellence of Customer Service. See you next time my friend!!

TERRY A. 
Clasificación:
3.0

El cliente no dejó un comentario.

NORENE L. 
Clasificación:
5.0

Friendly staff and quick check out process.

BENJAMIN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Delbert F. 
Clasificación:
5.0

This was the easiest and fastest rental ever and the person was very informative of all my questions.

DELANA Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONYA J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Caroline R. 
Clasificación:
4.0

El cliente no dejó un comentario.

jeffrey M. 
Clasificación:
2.0

There was nowhere to park the vehicle. The staff was not friendly

CHRISTOPHER JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve D. 
Clasificación:
5.0

Efficient & Friendly

Leonard P. 
Clasificación:
5.0

My experience with the moving company I booked thru UHaul was horrible. A Perfect Solution Movers , Peter, is not not responding to my requests for a refund for my broken And ruined items due to their shoddy work. Mitch , lead man, had a terrible attitude and thru our stuff, literally into the truck. The muscle, Malcom, was really awesome.

Cathy R. 
Clasificación:
1.0

Today I returned truck I told person at uhaul do not charge my card I'll pay cash. I paid $107. & change I got charged to my card over $107. Plus change. I got charged twice. That is not right!!! You charge people twice to rent truck!!!! I'll never rent at your location I'll go on Yelp & tell em what you did!!!!

ANTONIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEYAMIN R. 
Clasificación:
5.0

Straight up and honest. Wont waste your time. Thanks for all the info.

STEPHANIE P. 
Clasificación:
5.0

I noticed in the restroom there was cockroaches and in my storage there was rat poop on all of my boxes and my open boxes had a bad smell of rat urine. This place looks clean but the rats poop needs to be follow up. That is what I will tell people about this location.

John G.  |  Overall Experience 
Clasificación:
5.0

I never have had any issues Always have had great service and help from the staff and vehicle are clean and wee maintained

BARBARA C. 
Clasificación:
5.0

Staff here is great. Very helpful. Arnold

ARNOLDO V. 
Clasificación:
5.0

Your employee was knowledgeable and very helpful

Ronald M. 
Clasificación:
3.0

Truck had bald front tires and a burned out right headlight. Yet the own leased it out knowing I was driving 1000 miles

Louis C. 
Clasificación:
5.0

The team here is always, professional, helpful, and willing to help out in whatever may be needed. I observed someone going above and beyond to help another customer find out where there moving help was while I was waiting to be helped.

ANTHONY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONG L. 
Clasificación:
1.0

Very rude customer service I visited this store several times always rude customer service Truck was terrible condition very old and not maintanaced shaked so bed make me feel un safe while i was driving wait more than hours as he set wrong pin number and told me it is my fault Never go back this location any more

MIN K. 
Clasificación:
3.0

The app for return would not accept my picture of the odometer. I was stuck and could not continue even though I tried to take pictures 10 times.

KEVIN W. 
Clasificación:
5.0

The customer service was great! The person who checked us in and out was excellent. Very friendly and professional, I would honestly come back just to deal with them. Unfortunately, I do not remember their name, but it was on Saturday, 21-August at 0900 and 1330. However the truck was not cleaned well, the cup holders were very dirty, to the point we did not feel comfortable setting anything in them. The brakes did work, but not well. Trying to stop as we were going downhill was very difficult, and we were not going fast and applied the brakes well before we were getting to the light. We were very lucky that we were not in heavy traffic or a busy intersection as it would have been very dangerous. The oil icon was flashing and beeped throughout the entire use. I just wanted to emphasize, how we did truly appreciate the customer service of the person at the front desk. They were really awesome and provided the information we needed and was very friendly, professional, and personable!

Disiree J. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

Everything was very good

jorge L. 
Clasificación:
5.0

El cliente no dejó un comentario.

NOAH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
2.0

Never got a receipt of what I was charged. My statement indicates an overcharge of what I was told I would be charged verbally.

ALFREDO G. 
Clasificación:
5.0

Very nice.

ORKHAN S. 
Clasificación:
5.0

Seamless reservation, pick up, return and payment. I always use this location for my uhaul needs.

JOEL B. 
Clasificación:
5.0

Excellent technician We always go there for rental

James U. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO H. 
Clasificación:
5.0

I have rented 4 times from this location in the last month and the service and experience were excellent.

TASHA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA K. 
Clasificación:
5.0

Ken was awesome! Great customer service!

SUSAN D. 
Clasificación:
5.0

Gracias

JOHN G. 
Clasificación:
1.0

The person incharge of doing the paper work was a complete irrespecful, arrogant, unpolite sales representative.

HECTOR T. 
Clasificación:
5.0

Fast and excellent experience. Store opened at 9am and had everything ready for my truck rental. Would definitely use again.

Young S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL P. 
Clasificación:
5.0

Great location

Stefan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW C. 
Clasificación:
5.0

Nothing. The salesman was incredible, witty, and friendly. Highly recommend

CHRISTOPHER S. 
Clasificación:
5.0

My truck was pretty clean, but, there was a huge transmission problem. Made moving very stressful. Truck had a difficult time in slower speeds. Average mpg was 7....

Tasha G. 
Clasificación:
5.0

The truck was in great condition,but the wiper blades were worn out and I drove under some occassional rain and I had a not so clear windshields.

VICENTE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chang L. 
Clasificación:
3.0

Ken works hard and he should have another person there

Jeffrey M. 
Clasificación:
5.0

Car was really dirty and dusty inside

LUIS C. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAYSEPH N. 
Clasificación:
5.0

Friendly and quick service!

JOSHUA J. 
Clasificación:
5.0

Excellent customer service and everything was handled in a timely manner.

PATRICIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TANYA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth S. 
Clasificación:
5.0

Ara the owner was great helping me out with all my issues. He and Ken are awesome. Thank you very much. Arnold

ARNOLDO V. 
Clasificación:
3.0

Don't honor the one month free storage, ended up getting screwed out of my 1 month free storage which is why I went with uhaul in the first place… should have gone with Penske and saved $150. 🙄🙄🙄🙄

DAVIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juby J. 
Clasificación:
5.0

You provide excellent service!! ALWAYS; Especially Ken whom I have watched him over 10+ years GREET everyone with a smile and he always say, I'll be with you shortly!!! He needs to do commercials for UHAUL!

TERRY A. 
Clasificación:
5.0

The man who helped me did a great job helping out.

ALBERT P. 
Clasificación:
5.0

Setup my appointment online, picked up my 15' truck, perfect. Gracias

ALAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith D. 
Clasificación:
5.0

The employee was very helpful and made sure I had the right equipment for my move. Two thumbs up to him!!

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK B. 
Clasificación:
5.0

This location was surprisingly nice.

DOUGLAS W. 
Clasificación:
1.0

It was my first and Last time trying U-Haul Everything was messy starting from scheduling the reservation to the last minute I returned the truck back.

AMER D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ierusalema F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGIE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diane K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Belinda C. 
Clasificación:
5.0

Very friendly, helpful service.

RENEE M. 
Clasificación:
5.0

Very professional and courteous.

CARROLL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAYLOR H. 
Clasificación:
5.0

Always a good experience at this location. Great customer service!

SHERRY B. 
Clasificación:
5.0

The facility is clean, easy to access & reasonably priced. Ken made this an effortless experience. ¡Gracias!

Lois P.  |  Reservation 
Clasificación:
5.0

Ken was very helpful getting our unit set up. ¡Gracias!

ASHWIN K.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba