Comentarios del cliente para Buds Fleet Sales

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Buds Fleet Sales

Grado total:

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lanette O. en

Grado:

El cliente no dejó un comentario.

STEPHAN L. en

Grado:

They changed my rate and didn't inform me of it adding $300 to my ticket. They're internet was down when I picked up the truck so I couldn't verify vehicle mileage or the fuel level when I picked the truck up. I was also not informed that uhaul policy had changed and that one way rentals were a flat rate.

WILLIAM M. en

Grado:

El cliente no dejó un comentario.

Betty B. en

Grado:

Excellent service. Nothing to improve upon. We are more than satisfied and we'll use Uhaul again!!

MORAIMA G. en

Grado:

Every thing was very good . The trip was excellent !!

Randal S. en

Grado:

There is miscommunication between the location owner and U-Haul on the store's hours. He is not open on weekends. He was nice enough to open for me after your system allowed me to place a rental online on Saturday but he says you won't update his store hours despite his communication to you about it.

Summer M. en

Grado:

El cliente no dejó un comentario.

Reagan M. en

Grado:

El cliente no dejó un comentario.

Deric M. en

Grado:

El cliente no dejó un comentario.

Diana V. en

Grado:

The U-Haul representative was closed when we arrived for our pick up. He closed before he was supposed to. My pick up was at 1:30 PM and his office closes at two but he was gone before 2 pm. We called him on the telephone number included on the reservation and he told me that he already left for the day and that he didn’t see any appointments for the trucks. I told him the the reservation number. He Looked it up and told me OK will take me 15 to 20 minutes to get back to the office. I waited because I have driven all the way from Austin to Bulverde Texas and desperately needed this U-Haul. Well he did not take 15 to 20 minutes it was more like 45 minutes. We called corporate to find out what to do and spoke to a lady who said she would comp us $50 at the end of rental. By that time he showed up and so we took the reservation but then he lied to us. I rented out some blankets which I thought was rented but he said no They are paid for by you, there yours. You can keep them . So after our move we decide to keep them and use them for another upcoming move only to find out from another U-Haul agent that those are not yours they were rented to us. We found this out after we returned the truck and went home which was in another city 60 miles away. I do not think that $50 discount is enough for our troubles I think that that rental should be free or complementary. For all the trouble we experienced U-Haul should really compensate us.

Ryan D. en

Grado:

El cliente no dejó un comentario.

Andrew R. en

Grado:

El cliente no dejó un comentario.

Joseph M. en

Grado:

Took care of everything.

JAMES H. en

Grado:

Customer representative was great. Very helpful.

David M C. en

Grado:

No recommendations, they did a great job!

Evan S. en

Grado:

El cliente no dejó un comentario.