Customer Reviews for Budget Self Storage
(Distribuidor de U-Haul del vecindario)

350 comentarios

414 Raymond Blvd   Newark, NJ 07105

(973) 589-5948

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 6:30 p. m.
  • Sáb.: 9 a. m. - 4:30 p. m.
  • Dom.: 9 a. m. - 3:30 p. m.

Servicios en esta ubicación:

Contáctanos

(973) 589-5948

414 Raymond Blvd
Newark, NJ 07105

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 6:30 p. m.
  • Sáb.: 9 a. m. - 4:30 p. m.
  • Dom.: 9 a. m. - 3:30 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Fast and easy

Ronald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

OTAVIO D. 
Clasificación:
2.0

Repair the website so people can actually check out and return vehicles. How am I supposed to document damages or a mess when your store won't upload pictures? How do I return a vehicle after closing when I cannot upload pictures?

Gregory H. 
Clasificación:
5.0

El cliente no dejó un comentario.

abel D. 
Clasificación:
5.0

THANK YOU

jessica J. 
Clasificación:
5.0

Excelente

DIEGO M. 
Clasificación:
2.0

First time renting a haul, they sent me the contract AFTER I was billed did not notify me that refueling was necessary PRIOR TO picking up the keys to the truck, nor did they notify me AFTER I gave the keys back. Just billed me. Uhaul did in fact refund me for this locations negligence.

NIASIA S. 
Clasificación:
1.0

The truck was dirty, the previous client left a bag of trash and food along with some flip flops inside the cab! The rep didn't even come out to look or help with anything! The location didn't look clean! And last but not least when I call and spoke to a rep she was nasty, and was trying to speak down to me as if I was child.I had to pick up from two different locations! I should get some type of reimbursement for my troubles/ and lack of professionalism and concern towards the client! I payed about 3k for this service it not acceptable!

Julio O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Syed A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Celia N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jessica J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

jessica J. 
Clasificación:
4.0

The staff is excellent, always ready to help... and to help customers about the elevator, it will be better if we know which floor the elevator is stopped (basement or upstairs) because we have to search for it when we need to use it and sometimes it isn't possible... and when the customer is new, always as possible, someone shows how to use the elevator. Thanks. Congratulations.

elton D. 
Clasificación:
5.0

I never had a problem and staff was courteous. Hours could be better.

FELICIA B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

EDGAR K. 
Clasificación:
1.0

Lazy ! The “ manager “ Jessica doesn't know Anything , Luis is a lazy, inconsiderate, thief . Wouldn't come back to use uhaul period , ghetto wouldn't recommend!

VERONICA S. 
Clasificación:
5.0

The person that took care of me and my husband was very helpful. Great customer service.

TIAGO S. 
Clasificación:
5.0

My representative was friendly and professional I will definitely work with them again

Celia V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willan C. 
Clasificación:
5.0

i think nothing everything was good

JOSE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLAN C. 
Clasificación:
5.0

Very easy and efficient. I was in and out in 5 minutes.

JESSICALYNN S. 
Clasificación:
5.0

Great Service! Quick and efficient. Straight to the point. I am very pleased with the outcome.

ERIKA H. 
Clasificación:
5.0

Thank you Jess

TYRONE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCELO N. 
Clasificación:
5.0

The customer service manager (I believe her name is Jessica), was extremely helpful and accommodating. Thank you!!

Maylee R. 
Clasificación:
4.0

El cliente no dejó un comentario.

NICHOLASJ R. 
Clasificación:
5.0

The only feedback I have is that they need a dumpster for trash removal. When moving out ppl aren't going to have the same needs for the some of the items stored so when cleaning out the space it needs to be a place for trash items. But besides that they were very informed.

Sheneka P.  |  Overall Experience 
Clasificación:
5.0

I like

JOHNSON V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas R. 
Clasificación:
4.0

El cliente no dejó un comentario.

NICHOLASJ R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SIMONE M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNSON V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Weinuo Z. 
Clasificación:
5.0

Customer service rep was friendly and informative very professional will definitely return

Celia V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNSON V. 
Clasificación:
2.0

1) Incredibly long wait time to pickup a van that was already booked ahead (45 mins). Only one attendant who tried her best to help. 2) "Mileage out" on the vehicle was incorrectly noted. I was assured that adjustments will be made in the final bill. However, adjustments were not made and I was overcharged. 3) Facility was not clean.

SRINIVAS G. 
Clasificación:
3.0

Service was wonderful. The sales associates were friendly and polite. The location is out of the way if you don't won a car. Everything went smoothly and easily. Much appreciation.

laurie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN V. 
Clasificación:
5.0

Have larger vehicle

Andre G. 
Clasificación:
4.0

2 changes on pickup!Send me to 2 diferent dealer!Maybe improve this on future!Besides that's ok

Jose D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
5.0

We needed a 26 foot truck at the last minute after our other rental company cancelled our reservation at the last minute because they did not have any trucks available. Everything was perfect and the staff was very professional.

Lester S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnson V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

marcel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

OMAR N. 
Clasificación:
5.0

This is a fantastic location. They have been so helpful and friendly. The person who helped me was named Luis. He really made the whole process stress free and was wonderful to work withl.

Luisa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

HELENA P. 
Clasificación:
5.0

It works very well ! Good price.

Rafael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jessica J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Basil J. 
Clasificación:
4.0

El cliente no dejó un comentario.

heyley J. 
Clasificación:
1.0

I have been falsely charged over 400 dollars --- called for help, but I didn't get a timely response or a call back as I was promised. Moving is expensive, this unexpected cost associated to my Uhaul rental along with the delays causing me to pay the movers more is unacceptable. I really didn't expect this kind of service from Uhaul. I used this brand in order to have a smooth and easy experience. This is more expensive, which was fine - but not enough to get double charged for no reason and have NO SUPPORT from the company on how this will be fix and how I will be compensated for the delays.

Priya S. 
Clasificación:
4.0

Guy was very helpful at the desk. The unit was very clean and great location.

Sameen P. | Reservación
Clasificación:
5.0

El cliente no dejó un comentario.

jessica J. 
Clasificación:
5.0

Excellent customer experience.

Joseph P. 
Clasificación:
1.0

I didn't move into the unit

Zell R. | Reservación
Clasificación:
5.0

El cliente no dejó un comentario.

Xinyue W. 
Clasificación:
5.0

El cliente no dejó un comentario.

corry L. 
Clasificación:
5.0

Very nice staff

Gan L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Eliu F. 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Venus W. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicolas G. 
Clasificación:
5.0

Extraordinario servicio al cliente

Daniel J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laine J. 
Clasificación:
5.0

Great spot. I wish it was 24 hour access and the person I worked with was great as well. Should tell ppl they need to have their own lock before they get there too

Emani N. | Reservación
Clasificación:
5.0

I did not rent this storage.

Natale M. | Reservación
Clasificación:
4.0

El cliente no dejó un comentario.

DAWEI W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

The young man and lady that work there were extremely helpful and made my experience an easy one. They were very polite and knowledgeable. I will definitely come back to this location for any future rental.

Emily O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph P. 
Clasificación:
5.0

I was skeptical about the area but once I walked in the staff was friendly and helpful in particular an employee named Luis. Luis was very knowledgable about my transaction and was on point. The facility is clean. well maintained and service was quick. Overall UHaul needs more employees like Luis who are professional and customer savvy.

Olga R. 
Clasificación:
1.0

Uhaul is absolutely ridiculous! I receieved A voucher for one month free, due to renting a truck one way. Turns out, the facility I reserved did not accept the voucher...

Ashlynn B. | Reservación
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
4.0

It was ok no problems

TIAISE B. | Reservación
Clasificación:
5.0

Not a thing— everything was great.

Paul B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Yvonne L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NDRICIM K. 
Clasificación:
5.0

Gracias

idris T. 
Clasificación:
5.0

great

William N.  |  Overall Experience 
Clasificación:
4.0

I SPOKE TO A YOUNG LADY YESTERDAY ON A 16TH AND SHE TOLD ME THAT MY RESERVATION WAS CANCELED AS PER U-HAUL INTERNATIONAL THEY LEFT A MESSAGE WITH THEM ON THE 15TH AND SHE TOLD ME MY 695 WAS CREDITED I

V. R. B. | Reservación
Clasificación:
5.0

El cliente no dejó un comentario.

Johnson V. 
Clasificación:
5.0

I went the location at 225 SCOTLAND RD ORANGE,NJ 07050 & 1142 Broad St Newark, NJ 07114 and the service was horrible but when I went to 414 Raymond Blvd,#19733445500, the representative was so helpful I would recommend calling them first for rental if you are in that area. I am happy with there service and glad I went there 100%

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIEGO S. 
Clasificación:
5.0

This was the very first time ever using a storage ,thanks guys for making my experience a great one..

MELVIN J.  |  Overall Experience 
Clasificación:
5.0

The staff is very friendly and helpful. The access to the storage rooms is easy. I would have appreciated longer access hours in the afternoon, but they were still quite convenient.

ARTUR K.  |  Overall Experience 
Clasificación:
2.0

Dark area and I am still not sure why I was charged around $6 by both the pick up and drop off locations

Artur K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marllon L. 
Clasificación:
1.0

I rented this facility because i had to relocate to Las Vegas . I was sold the false impression that the rented unit was climate controlled. To my chagrin it was dusty and mice feces infested-DIRTY

EMMANUEL A.  |  Overall Experience 
Clasificación:
5.0

thank you

REGIS C.  |  Overall Experience 
Clasificación:
5.0

yes they were very helpful

Alexsis J. 
Clasificación:
2.0

Very dark, very dodgy. Definitely not recommended to go there by yourself in the dark. Dark, difficult to find key box. The online drop off procedure was a pain. The site crashed several times. Only downloading the app made it worked. But it also crashed twice. Not a pleasant experience.

Nadine G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kwashie K. 
Clasificación:
5.0

Excelente

Arturo V. 
Clasificación:
5.0

Very clean and orangized

Michelle S. | Reservación
Clasificación:
5.0

They was excellent and helpful

Aquila j. | Reservación
Clasificación:
4.0

Please make sure that the truck is in good condition both in terms of mechanical and cleaning perspectives.

Dimitrios N. 
Clasificación:
5.0

El cliente no dejó un comentario.

idris T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nyeem M. 
Clasificación:
5.0

Excellent customer service Staff and clean storage price. The staff was very helpful. Would highly recommend.

allen w. | Reservación
Clasificación:
5.0

Nothing customer service and everything was fine. Jessica took care of us and she was excellent.. definitely would recommend and definitely would rent from that location again, which we are in about two months.

NANETTE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

allen W. 
Clasificación:
5.0

Do not change a thing. The representatives at the location are honest, friendly, and willing to help you out.

Wilton C. 
Clasificación:
4.0

Clean, and the staff was very helpful.

Kaysha T. | Reservación
Clasificación:
5.0

El cliente no dejó un comentario.

George V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie H. 
Clasificación:
3.0

I am satisfied with the space and service.

Richard B. | Reservación
Clasificación:
3.0

El cliente no dejó un comentario.

Nicholas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline S. 
Clasificación:
3.0

Bad location, not as simple to get to

Naomi K. | Reservación
Clasificación:
3.0

Jessica, the manager was very helpful, patient and accommodating. It really made our move in a lot smoother.

AYESHA J.  |  First Impressions 
Clasificación:
5.0

Very easy process to get set up. The unit is exactly what we wanted.

MATTHEW C.  |  First Impressions 
Clasificación:
5.0

customer service was prompt and courteous. space was available and building was clean and well lit. price for space is reasonable based on the size rented. i would recommend this facility. Gregory T.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Everything was great. Very easy process, i would recommend this service to anyone.

Privacy R.  |  First Impressions 
Clasificación:
5.0

The guy that helped me was really great.

Privacy R.  |  First Impressions 
Clasificación:
4.0

Staff is very helpful.

Privacy R.  |  First Impressions 
Clasificación:
5.0

I did not rent from this facility, and they were very helpful to allow me to cancel my reservation. ¡Gracias!

Privacy R.  |  First Impressions 
Clasificación:
2.0

The storage building is fairly old and located away from the commercial area.

Privacy R.  |  First Impressions 
Clasificación:
4.0

Never ordered but very polite customer service.

Privacy R.  |  First Impressions 
Clasificación:
2.0

Found a cheaper unit somewhere else, but the truck rental came in handy.

Privacy R.  |  First Impressions 
Clasificación:
2.0

Good location and reasonable price.

Privacy R.  |  First Impressions 
Clasificación:
5.0

The facility is clean and secure, and the staff is polite, courteous, and professional.

Privacy R.  |  First Impressions 
Clasificación:
1.0

I did not move into the unit. The discount and price I was offered on the website was not the same as the one the facility gave me.

Privacy R.  |  First Impressions 
Clasificación:
5.0

The attendant was very helpful. Some units are accessible by shallow incline ramps - most are level with the elevator. You might have to back your vehicle in or out of the elevator parking area.

Privacy R.  |  First Impressions 
Clasificación:
3.0

Nice clean facility. I feel a little pricy but hey what isn`t these days. I recommend this facility.

Privacy R.  |  First Impressions 
Clasificación:
1.0

Ireserved a 15x10 storage room online but when I got to the actual facility there was none available on site!

Privacy R.  |  First Impressions 
Clasificación:
1.0

i did reserve o room, but my room wasnt available they said was this emove self storage fault i was really upsad i left rent room at king storage on newark my advice stay away from this website

Privacy R.  |  First Impressions 
Clasificación:
3.0

easy to place order

Privacy R.  |  First Impressions 
Clasificación:
5.0

THE STAFF WAS FRIENDLY AND MADE SURE I FOUND THE BEST UNIT TO FIT MY NEEDS

Privacy R.  |  First Impressions 
Clasificación:
2.0

The facility was not exactly what I expected and the location was a little out of my way

Privacy R.  |  First Impressions 
Clasificación:
1.0

Upon calling Budget Self Storage, I discovered they had never received my reservation. Another storage center offered me the same size unit for half the price I opted not to use Budget Self Storage.

Privacy R.  |  First Impressions 
Clasificación:
1.0

the facility has very low quality service, not clean, there is part of the building take large area in my storage room.

Privacy R.  |  First Impressions 
Clasificación:
5.0

It was great!

Privacy R.  |  First Impressions 
Clasificación:
5.0

Cancelled reservation, never moved things in, still charged by emove. I'd appreciate this refund as soon as possible. Thank you, Ms. Eunice Mattis

Privacy R.  |  First Impressions 
Clasificación:
4.0

Good facility, clean, good costumer service. Room was smaller than I thought and facility was not in a good area.

Privacy R.  |  First Impressions 
Clasificación:
4.0

The facility is a little dirty but the man behind the counter is very helpful even though he may be very slow

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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