Comentarios de los clientes para Budget Rent A Space Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Budget Rent A Space Inc

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Sharon M.
Clasificación:

El cliente no dejó un comentario.

Steven S.
Clasificación:

Our Rep. was great!! Would recimend her and the facility highly!! #1

ASHLEY SKYE S.
Clasificación:

El cliente no dejó un comentario.

leonel M.
Clasificación:

El cliente no dejó un comentario.

bill D.
Clasificación:

Didn't get a lock and the dash switches fell through the dash . Making it unsafe

James K.
Clasificación:

Kristi did a excellent job from start to finish.

Cameron G.
Clasificación:

El cliente no dejó un comentario.

lisa B.
Clasificación:

These people are the absolute best! They went beyond the national companies policies to provide excellent customer service and support. Kristy saved my Uhaul experience! Thank you so much.

June F.
Clasificación:

El cliente no dejó un comentario.

kay H.
Clasificación:

Best customer service!

Kayla M.
Clasificación:

Make sure that when someone has a reservation, the truck and trailer are actually at the location so that they don't have to waste their time and gas driving back and forth an hour each way to find the damn thing. It's not that fucking hard. Then I even had to drive back 40 minutes to pick up the trailer in a different city. Horrible experience. Will never use uhaul again.

Karl W.
Clasificación:

El cliente no dejó un comentario.

joe H.
Clasificación:

Communicate better.

Karl W.
Clasificación:

El cliente no dejó un comentario.

LORI B.
Clasificación:

El cliente no dejó un comentario.

Robert D.
Clasificación:

Very efficient, reasonable, we got the place and time we asked for. Could not have gone better.

Patrick B.
Clasificación:

El cliente no dejó un comentario.

James M.
Clasificación:

El cliente no dejó un comentario.

Scott C.
Clasificación:

El cliente no dejó un comentario.

Lizbeth F.
Clasificación:

El cliente no dejó un comentario.

Daniel K.
Clasificación:

The Covid-19 guidelines made this an unpleasant experience only because i got there 15 minutes early and was told the truck want there yet. It had not been tuned in yet, The worker was very unnecessarily curt, i felt reprimanded for try to be on time but came early instead.

tom W.
Clasificación:

El cliente no dejó un comentario.

Kimberly H.
Clasificación:

Nothing the lady in the phone was sweet friendly fast I only needed it for a few hours. Return was fast and easy.

Shaylee R.
Clasificación:

El cliente no dejó un comentario.

jessica B.
Clasificación:

El cliente no dejó un comentario.

roman K.
Clasificación:

I was treated very well, the gal that helped me was very friendly and helpful and helped me get a U-Haul truck to get what I needed done. I had a very great experience!

DAVID H.
Clasificación:

Be as good as you have been.

Simone B.
Clasificación:

Great service. Staff were polite, efficient, and very helpful. Really made our move much easier.

Satyagraha R.
Clasificación:

they could go over a little check list to make sure the driver knows how to adjust everything. I never could figure out how to move the side mirrors, but I was still able to use them ok.

QUINN D.
Clasificación:

We have had nothing but good experiences in the past at this location but, they were terrible at answering their phones and changed me 4 dollars extra for a unknown reason. No dolly was given to us even tho we ordered 1

Steven P.
Clasificación:

hours/days of operation should include Saturdays.

Philip B.
Clasificación:

El cliente no dejó un comentario.

Corie J.
Clasificación:

El cliente no dejó un comentario.

Jennifer C.
Clasificación:

Great customer service

linda N.
Clasificación:

El cliente no dejó un comentario.

Rachel V.
Clasificación:

El cliente no dejó un comentario.

Tammy H.
Clasificación:

El cliente no dejó un comentario.

Marlin P.
Clasificación:

Your return system online was not working at the time I dropped off.

Carol H.
Clasificación:

El cliente no dejó un comentario.

RAFAEL R.
Clasificación:

El cliente no dejó un comentario.

Cynthia B.
Clasificación:

The parking lot is far too small.

William A.
Clasificación:

Using unloading of vehicle trailer became unhooked from my truck causing a little rough ride off the trailer with my car

sasha B.
Clasificación:

Lady in the office was very professional & helpful

SHELLY H.
Clasificación:

El cliente no dejó un comentario.

micheal R.
Clasificación:

Christi is the BEST! She was so friendly and helpful. Hire more Christie's and you will be doing just fine!!!

Kailey J.
Clasificación:

El cliente no dejó un comentario.

Amanda M.
Clasificación:

El cliente no dejó un comentario.

trater W.
Clasificación:

El cliente no dejó un comentario.

Scott K.
Clasificación:

Even in this weird time the attendant was awesome.

Zhiwei S.
Clasificación:

El cliente no dejó un comentario.

Catherine M.
Clasificación:

El cliente no dejó un comentario.

Gregory S.
Clasificación:

The on line check in process was horrid. My husband made me promise to not use bad words when describing my opinion of this experience. Therefore, because I can't use those words, there is nothing more to say.

John R.
Clasificación:

Picking up the truck went well online and at the office. Dropping off the truck was a nightmare, online site didn't work at all, not a seamless easy way to return the truck. Truck was returned clean, undamaged and with only 24 miles. Don't charge me a service fee or I'm done with Uhaul. Return policy is ridiculous, I wasted a hour with no conclusion. Sad.

bonnie C.
Clasificación:

El cliente no dejó un comentario.

Randy S.
Clasificación:

Did mobile pick up for 1st time. Wanted uhaul by 7:30amand the location didn't open until 9am. The mobile pick up worked really well.

Cynthia E.
Clasificación:

El cliente no dejó un comentario.

Curtis B.
Clasificación:

El cliente no dejó un comentario.

Mark J.
Clasificación:

There is no location to safely load a vehicle on an auto transport. The truck was parked on a gravel strip behind a restaurant where I was informed that was where I would load my car. In addition, I requested 2 dozen pads of which they only had 1 dozen available. Not acceptable. I went to a U-Haul center to pick up the balance and spent 45 minutes waiting in line to pick up a dozen pads. I should have just picked up all my equipment at this location or the Budget location should have picked up the additional pads for me. Poor customer service.

Miranda D.
Clasificación:

El cliente no dejó un comentario.

Seth W.
Clasificación:

El cliente no dejó un comentario.

allica S.
Clasificación:

El cliente no dejó un comentario.

Joel D.
Clasificación:

El cliente no dejó un comentario.

Michael L.
Clasificación:

El cliente no dejó un comentario.

Kevin G.
Clasificación:

El cliente no dejó un comentario.

Michael M.
Clasificación:

El cliente no dejó un comentario.

Mike N.
Clasificación:

El cliente no dejó un comentario.

Benjamin L.
Clasificación:

Very friendly staff! Thank you!

Ted H.
Clasificación:

El cliente no dejó un comentario.

Kevin A.
Clasificación:

El cliente no dejó un comentario.

Delores P.
Clasificación:

The app to return the truck did not work. We returned At 22:00 pm but could not log on to the site

Shannon G.
Clasificación:

Did not care for the return process online but this location and staff are awesome

Douglas A.
Clasificación:

The trailer was clean but not well maintained. It was in below average condition (many dents, scrapes), the bumper railings inside the trailer were loose in a few spots. Two clearance lights were inop. As a side note...there are no tie downs inside this trailer! All moving vehicles/trailers should have tie downs. Just saying....

william B.
Clasificación:

Great experience

barbara W.
Clasificación:

Everything was 5 star service. Your staff was friendly and provided excellent service in a short period of time. The rental van was clean and comfortable. I will rent from this location again and I highly recommend it to others

jason F.
Clasificación:

El cliente no dejó un comentario.

Samuel B.
Clasificación:

El cliente no dejó un comentario.

doug G.
Clasificación:

perfect job by Scott. couldenntbe better

Teresa M.
Clasificación:

A fair and honest price.

brian L.
Clasificación:

the whole experience was a nightmare. nobody knew what was going on. i got text from uhaul at 4 am that woke me up. I was told to drop off rental at 3 different locations. had to call 3 times to get any kind of answers but still was clueless. online app didnt work for after hours drop off. zero parking at location. i could go on and on... dont even get me started on the trailer rental! another nightmare. not pleased.

Darrell T.
Clasificación:

El cliente no dejó un comentario.

marcus M.
Clasificación:

El cliente no dejó un comentario.

Patrick B.
Clasificación:

You could take some time with the customer. 1. Do a walk around the vehicle when requested. 2.Do not expect the person to be competent with a smart phone, 3.Treat the customer with respect. 4. Do not make your customer parking a block away and unsecured.

Harlan N.
Clasificación:

El cliente no dejó un comentario.

Mavis C.
Clasificación:

The service was excellent and the u haul was Immaculate. And the prices were Reasonable. I would definitely recommend them

Linda H.
Clasificación:

El cliente no dejó un comentario.

Julanne W.
Clasificación:

El cliente no dejó un comentario.

Mardany H.
Clasificación:

El cliente no dejó un comentario.

George W.
Clasificación:

My experience with your location was very good and helpful. I would recommend you to anyone. Thanks, George Whiting

Vicki S.
Clasificación:

Best service ever. This is surely the best u haul experience I have ever had. And I have used haul at least.12 times. Thank you Keizer location.

Tamora H.
Clasificación:

Have a space available to park vehicle upon return, and make sure utility dolly is in vehicle if requested!

Alan P.
Clasificación:

El cliente no dejó un comentario.

SAVATY B.
Clasificación:

Next time allow me to pick up my equipment in the location I needed it in or else monetarily compensate me for the inconvenience.

Andrew M.
Clasificación:

An inexplicable computer error put us 45 minutes behind from when we were supposed to rent the truck, thus putting us so far behind schedule that it ruined our plans for the rest of the day. Furthermore, there wasn't adequate space to load my car onto the tow, which caused a huge headache and even more time to be lost. Would never use U-Haul again!

Kenneth A.
Clasificación:

El cliente no dejó un comentario.

Monte G.
Clasificación:

The pick up location was closed when I came to drop off my rental. The website wouldn't work to turn it in. I had to call 5 times, was hung up on by 2 people, actually got sent to a deadend voicemail selection 2 times and was on hold over 15 minutes just so someone could manually accept the return. I ended up just dropping the keys into the drop box and leaving. I have no complaints with the equipment or cost, but the customer service was horrible. I will go back to Penske next time.

Karl W.
Clasificación:

El cliente no dejó un comentario.

Kerry M.
Clasificación:

We were disappointed that we had to unload the car from the carrier ourselves. Unhooking the chains and straps were not easy for me related to back problem.

Connie G.
Clasificación:

The agent was friendly and the office clean and neat, but the truck had a faulty battery and one of the rear tires was bald with little to no tread.The agent did not check the condition of the truck with me. I had to call roadside assistance twice to jump the battery so the truck would start. So annoying and time consuming not to mention the stress of delays. Also didn't notice the tire until late in the travel so am really lucky it didn't give away and I didn't hit a rock or something to cause the tire to shred with a fully loaded 20 foot truck. Roadside assistance responded as quickly as possible and the agent at Budet Rent a Space was helpful in directing me to the number to contact them. I will require the agent to walk around the truck with me and really checking tires and everything else I can if I rent U-Haul again.

david B.
Clasificación:

El cliente no dejó un comentario.

Bret W.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba