Comentarios del cliente para Budget Rent A Space Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Budget Rent A Space Inc

Grado total:

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Kerry M. en

Grado:

We were disappointed that we had to unload the car from the carrier ourselves. Unhooking the chains and straps were not easy for me related to back problem.

Connie G. en

Grado:

The agent was friendly and the office clean and neat, but the truck had a faulty battery and one of the rear tires was bald with little to no tread.The agent did not check the condition of the truck with me. I had to call roadside assistance twice to jump the battery so the truck would start. So annoying and time consuming not to mention the stress of delays. Also didn't notice the tire until late in the travel so am really lucky it didn't give away and I didn't hit a rock or something to cause the tire to shred with a fully loaded 20 foot truck. Roadside assistance responded as quickly as possible and the agent at Budet Rent a Space was helpful in directing me to the number to contact them. I will require the agent to walk around the truck with me and really checking tires and everything else I can if I rent U-Haul again.

david B. en

Grado:

El cliente no dejó un comentario.

Bret W. en

Grado:

El cliente no dejó un comentario.

rob A. en

Grado:

El cliente no dejó un comentario.

Frank S. en

Grado:

A little hard to get into for a non resident, but next time it will be easier. Representative was great.

Mark W. en

Grado:

El cliente no dejó un comentario.

RANDY S. en

Grado:

El cliente no dejó un comentario.

JOHN F. en

Grado:

I see nothing!

Eric V. en

Grado:

Unable to view the e-mailed receipt. Unsure what format it is sent in. Would prefer printed receipts.

Bradley W. en

Grado:

The checkin process with Uhaul is a problem and full of duplication. It does not have anything to do with the location, but rather Uhaul corporate. I provided all of the information online when placing the order: street address, drop off location, selected optional insurance...yet when I get in to pickup the truck, it has to be done all over again.

Caleb J. en

Grado:

El cliente no dejó un comentario.

Juanita W. en

Grado:

Clerk checked in truck and advised to complete survey with trip info

John E. en

Grado:

Just car on doing what you do

Robin R. en

Grado:

El cliente no dejó un comentario.

Daniel B. en

Grado:

Keep up the service, I am happy to have a trailer just when I need it without storing one myself.

Bailey M. en

Grado:

I was told to return with the truck after the keys were handed to me or she would "report it stolen". All because she didn't finish her side of the job. Thanks for giving me a panic attack, U-Haul lady. On moving day. Super cool.

Mark C. en

Grado:

El cliente no dejó un comentario.

Katie L. en

Grado:

El cliente no dejó un comentario.

Michael O. en

Grado:

The service and treatment were excellent at this location

kimberly C. en

Grado:

The staff was excellent and went up and beyond to help me! I’m so appreciative ... Thank YOU!

Elizabeth F. en

Grado:

The location and the staff there was great. However, my overall experience with uhaul was less than satisfying. I reserved a truck a month in advance. I spoke with a person at the mcminnville location because I needed for more than 24 hours. I was told everything was set to go. When I called to change my pick up time, 2 days before pick up I was told I only had the truck for 24 hours. During the course of being redirected to several different departments and playing phone tag, that truck was rented out from under me so I ended up having to drive 2 hours round trip to get a different one. I agreed to this because I was assured I could return it in the town I originally wanted to rent in. After picking up the truck I received a call stating I would actually need to return that truck to a Salem location. This would require an extra hour and a half drive time out of my schedule in the midst of moving. The reason I was given was that there was no room for it at the mcminnville location. I can only assume the reason for that was because the truck that should have been mine would be parked there because it had been rented out from under me due to you ridiculous errors across the board. Thankfully I got ahold of some people who were great at customer service and where able to switch back my drop off to the mcminnville location. I am in awe of the lack of regard for people’s personal time in an already stressful busy time. Hopefully I won’t be moving again any time soon but I won’t hesitate to let others know what a joke this entire process was.

maria A. en

Grado:

El cliente no dejó un comentario.

Adam K. en

Grado:

I didn't realize that they didn't open until 9 so I was there early. Other than that it worked out well.

Sara R. en

Grado:

El cliente no dejó un comentario.

micheal P. en

Grado:

All good! Very cheerful and helpful office staff. Fast and friendly service. Thank you for the assistance.

Don S. en

Grado:

El cliente no dejó un comentario.

Daniel P. en

Grado:

El cliente no dejó un comentario.

Elizabeth Ann G. en

Grado:

The owner was super chill and nice. Give him a raise.

Jason H. en

Grado:

The staff there could use air conditioning - the office was pretty hot and humid!

don H. en

Grado:

El cliente no dejó un comentario.

richard V. en

Grado:

El cliente no dejó un comentario.