Customer Reviews for Budget Mini Storage N Fulton
(U-Haul Neighborhood Dealer)

1,064 reviews

5800 N Fulton Dr   Prescott Valley, AZ 86314

(928) 772-8245

Office Hours

  • Mon-Sun: 10 am–5 pm

Services at this Location:

Contact Us

(928) 772-8245

5800 N Fulton Dr
Prescott Valley, AZ 86314

Services at this Location:

Office Hours

  • Mon-Sun: 10 am–5 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Try and get the customer into the rental before two hours

Jay Martini 
Rating:
4.0

Customer did not leave a comment.

Armando Alvarez 
Rating:
5.0

Customer did not leave a comment.

Michael Hodges 
Rating:
5.0

Customer did not leave a comment.

Bryan Peacock 
Rating:
5.0

The folks in the office were super friendly and helpful! I would highly recommend this location for U-haul needs.

Amy Beltz 
Rating:
4.0

Customer did not leave a comment.

Andy Wolf 
Rating:
5.0

Customer did not leave a comment.

Anna Montague 
Rating:
5.0

Great service and availability of 26' trucks

Patrick Ganpath 
Rating:
4.0

Customer did not leave a comment.

Randall Corwin 
Rating:
3.0

Customer did not leave a comment.

keith saunders 
Rating:
5.0

Dave was great to work with at checkout & checkin

Stevens Friend 
Rating:
4.0

Customer did not leave a comment.

Daniel Peters 
Rating:
5.0

ALWAYS GREAT SERVICE. KIND, THOUGHTFUL AND FREINDLY SERVICE, ALWAYS

MARK HASSINGER 
Rating:
5.0

Customer did not leave a comment.

jeannine hudson 
Rating:
5.0

David was very nice and helpful

Jeffery Herder 
Rating:
5.0

Customer did not leave a comment.

jerry broemmeling 
Rating:
5.0

Customer did not leave a comment.

EDWIN Perez 
Rating:
5.0

Customer did not leave a comment.

Earle Griffiths 
Rating:
5.0

Customer did not leave a comment.

Mike Long 
Rating:
5.0

I'm so thankful for everything. The rep was so nice and helpful and guided me through the process making my seemingly impossible move super smooth and possible.

Jametria Hickerson 
Rating:
5.0

David at the U Haul location was extremely friendly and helpful! We plan to rent from him in the near future.

Sam Cota 
Rating:
5.0

I’m so sorry I forgot the name of the lady that checked us in but she was very personable and efficient. You have a great staff.

Kathleen Warren 
Rating:
4.0

Parking sucks.

Erin Ohara 
Rating:
5.0

Customer did not leave a comment.

Robert Busch 
Rating:
5.0

Customer did not leave a comment.

Bobby Sutton 
Rating:
5.0

Customer did not leave a comment.

Robin Tarr 
Rating:
5.0

Very friendly and helpful

Felicia Robinson 
Rating:
5.0

Customer did not leave a comment.

Bobby Sutton 
Rating:
5.0

Customer did not leave a comment.

Bobby Sutton 
Rating:
2.0

I had a return date of 1/8/24 I returned the truck on 1/8/24 handed the keys to the lady at the counter and still received a late return fee for returning the truck and I quote from the receipt here “returned 0 days late” to improve don’t scam people out of money

Kimberly Sarmiento 
Rating:
5.0

Customer did not leave a comment.

Robin Tarr 
Rating:
5.0

Nothing. The service was phenomenal. Sandy is absolutely great.

Kevin Simpson 
Rating:
5.0

Some of the best customer service I've gotten from Uhaul and Uhaul affiliates.

Peter Iannone 
Rating:
5.0

Everything was perfect from the pickup to drop off. The personel was very friendly and helpful and the truck was clean and in good condition.

Jeff Whitlock 
Rating:
5.0

Excellent service, vehicle was in great condition, the sales woman was very friendly and punctual.

LEE MADERAZO 
Rating:
5.0

The U-Haul is exactly what you expect traditional huge truck that gets you from point A to point B. The true blessing of this experience comes from the staff at Budget Mini Storage. They were funny and engaging. It is very uncommon to hear laughter and happy people at their place of employment. Hand down this is the place to rent from. Thank you for a great experience.

RAYMOND SIMMONS 
Rating:
5.0

Customer did not leave a comment.

James Torres 
Rating:
5.0

Wow, the personal touch at this location is incredible. I have written good reviews for other locations, so this high rating is no small thing. What an absolutely perfect experience start to finish.

David Voorhees 
Rating:
4.0

Box was full of dirt and leaves

Shane Bolinger 
Rating:
5.0

Have additional spare chains that have smaller or larger S-link ends than standard ones, we almost couldn’t properly attach the trailer to my chain points.

Cody Kabureck 
Rating:
5.0

More than helpful, he was great

Cheryl Uhl 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Guimont 
Rating:
5.0

Customer did not leave a comment.

david tapper 
Rating:
5.0

Customer did not leave a comment.

charley Koon 
Rating:
2.0

I wanted to drop off the U-Haul in person, just to be sure I wasn't going to have any surprise charges. When I arrived, there was a note on the office door saying the person was out, would return shortly, and provided a phone number for assistance. After waiting for over 10 minutes, I called the number & got the storage company, not U-Haul. They transferred me, but didn't get much help. I called AGAIN, and this time U-Haul must've called, because a man comes flying up in a golf cart, gets out and hurriedly gets the key to check out the U-Haul. NOT friendly in the least and was put out that I had interrupted him. I realize this is a storage facility that also handles U-Hauls, but if you can't be available during office hours, don't take it out on me when I arrive during those hours. Next time define "will be back shortly" because his definition is certainly different than mine. Who knows how long I would've waited if I didn't contact U-Haul. The whole process took well over 30 minutes, and it should've taken 5.

Wendy Ertefai 
Rating:
5.0

Shawn was quick and professional at drop off.

David Ryberg 
Rating:
5.0

Customer did not leave a comment.

manny sandoval 
Rating:
3.0

Every truck is dirty, in the cab and box. Last reservation I returned 3hrs late, was charged two days for it. Every time I try to call the facility to inform you of a change in my reservation like that it goes to a call center that is no help whatsoever. Wipe down trucks, eliminate call center, and treat a repeat business customer with a little break from time to time is all I ask.

PATRICK GANPATH 
Rating:
4.0

Customer did not leave a comment.

Paul Stout 
Rating:
4.0

Customer did not leave a comment.

Bruce Pagano 
Rating:
5.0

Great customer service. Efficient fast and very friendly.

Greg Bayramian 
Rating:
5.0

Customer did not leave a comment.

Monte Herring 
Rating:
5.0

Always a pleasure doing business with U-Haul.

Leland Kriz 
Rating:
5.0

Customer did not leave a comment.

Janel Miller 
Rating:
5.0

Dave was great. Super friendly and made the whole process about as easy as can be. Will certainly do business with them again.

Carl Garko 
Rating:
5.0

David at the storage place was awesome and helped me all the way

Pauline Bustamante 
Rating:
5.0

Customer did not leave a comment.

Kim Rybkowski 
Rating:
4.0

Customer did not leave a comment.

Steven Laib 
Rating:
5.0

Nothing! Experience was great and very friendly person at the front desk.

Greg Bayramian 
Rating:
5.0

Customer did not leave a comment.

Conrad Manapsal 
Rating:
1.0

I have never met such a rude employee. Literally screamed at us. I hope he was just having a bad day and doesn't treat people like that regularly.

Lori Imeson 
Rating:
5.0

Both Dave & Gard, the guys that work there, were very nice & helpful. I would definitely rent from them again!!!

Cindy Mc grath 
Rating:
5.0

Customer did not leave a comment.

Victor Sciabbica 
Rating:
5.0

Customer did not leave a comment.

ray Rhode 
Rating:
5.0

Customer did not leave a comment.

Guadalupe Martinez 
Rating:
1.0

The service person was rude we were told from other Uhaul to ask for discount for broken tail light and service guy rudely said " i'm not giving you no discount "

Ricky Romero 
Rating:
5.0

Great customer service

Dudly Crawford 
Rating:
4.0

Customer did not leave a comment.

edward lane 
Rating:
5.0

Customer did not leave a comment.

Victor Sciabbica 
Rating:
5.0

Customer did not leave a comment.

Mary Shannon Goetzinger 
Rating:
1.0

When we dropped the trailer off we told the office employee that we had a one way drop off from Tucson and asked where he would like us to drop the trailer and his exact response was “back in Tucson” he was very unfriendly and unprofessional.

Michelle Peddie 
Rating:
4.0

Customer did not leave a comment.

ALEXANDER ROCK 
Rating:
4.0

Customer did not leave a comment.

Kenneth Cloutier 
Rating:
5.0

Very attentive attendant that Dave is.

ANTHONY COMBEST 
Rating:
5.0

Easy and fast

Donald Emery 
Rating:
5.0

Super helpful and knowledgeable manager of this Storage Facility--especially sine the UHaul was completely non-functional. This gentleman took care of things the old fashioned way, and had my wife and I on our way in a matter of a few minutes. What a huge difference from pick-up experience.

Daniel Aikin 
Rating:
5.0

Quick and easy return.

Gary Fouts 
Rating:
5.0

Customer did not leave a comment.

Peter Vasquez 
Rating:
4.0

Customer did not leave a comment.

Dave Auger 
Rating:
5.0

Customer did not leave a comment.

Dallas Gale 
Rating:
5.0

Yes everything went well

Kevin Goins 
Rating:
5.0

Have more like this one! Outstanding service!

Steve Anderson 
Rating:
3.0

If circumstances make it so that you need an extra day, don't charge for 2 insurance charges and consider the next day a separate reservation

Benjamin Garbooshian 
Rating:
5.0

Forest was awesome. It is important to check in your trucks when they are returned so that the check out process isn't held up. I felt really bad for Forest trying to do his job when someone else didn't. The location was perfect for us.

Geri Goodwin 
Rating:
5.0

Good return

Joseph Jenkins 
Rating:
5.0

Customer did not leave a comment.

Paul and Staci Schreiner 
Rating:
5.0

Customer did not leave a comment.

Susie Parker 
Rating:
5.0

Customer did not leave a comment.

William Jordan Stout 
Rating:
5.0

Customer did not leave a comment.

Justine Crawford 
Rating:
5.0

Customer did not leave a comment.

GARETH HAWKESWORTH JONES 
Rating:
5.0

Dave was very helpful and a pleasure to do business with

Laura Leynnwood 
Rating:
5.0

Customer did not leave a comment.

Gary Marquez 
Rating:
5.0

Customer did not leave a comment.

Michele Anderson 
Rating:
5.0

Customer did not leave a comment.

Derek Salina 
Rating:
5.0

Customer did not leave a comment.

Stephanie Fryar 
Rating:
5.0

Customer did not leave a comment.

JEFFERY HARSHMAN 
Rating:
5.0

Staff was awesome! Would recommend to everyone.

patricia corona 
Rating:
5.0

He was amazing! I would do business with him all day everyday!

Robert Gamberg 
Rating:
5.0

Dave, the rep, was a really cool guy! Gave us swag and everything LOL

Mary Banks 
Rating:
5.0

Amazing customer service

Kenneth Rood 
No reviews have been submitted for this location.

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