Customer Reviews for Bucks Car Rental & Sales Inc
(Distribuidor de U-Haul del vecindario)

300 comentarios

411 N Derr Dr   Lewisburg, PA 17837
(Rt 15 across from Burger king)

(570) 523-0909

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(570) 523-0909

411 N Derr Dr
Lewisburg, PA 17837
(Rt 15 across from Burger king)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Mark D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
3.0

Have the truck available at the location I wanted. Traveling an extra 50 miles was incredibly inconvenient. The dolly I requested was not available and made our move far more difficult than necessary. In other words, give your customer what was ordered. The people at buck's were great btw. There were several people ahead of me and that wait was understandable but not appreciated.

Vanessa V. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEREMY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter O. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
4.0

Very convenient but limited parking.

ABE H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sheldon N. 
Clasificación:
1.0

Placed an order and paid movers through Uhaul but the movers never showed up. What was I supposed to do with the truck if there is no one loading the goods? Waste of time and money. Perhaps UHaul can better contract with reliable movers.

Achennaki S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLE B. 
Clasificación:
5.0

price was to be 19.00 charged my card 29.00 why?

Bill B. 
Clasificación:
5.0

Better signage advertising UHaul location.

Carol T. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

People at this location outstanding, prices for rental are way to high. Cost over $400.00 for a one way trip that was 316 miles, I returned truck with full tank of gas in 2 days, so total was almost $500.00. I could have bought a truck and paid a full month's payment with that.

Peter S. 
Clasificación:
5.0

Very efficient, professional yet friendly staff. ¡Gracias!

Rodney C E. 
Clasificación:
1.0

El cliente no dejó un comentario.

Becky R. 
Clasificación:
5.0

Great people at this location. Very helpful and informative. Would recommend this location any time

Raymond H. 
Clasificación:
5.0

Great people to work with. Thanks to Buck's

MARK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

joshua G. 
Clasificación:
5.0

Send them all to Jill at Buck's!

Brian R. 
Clasificación:
3.0

We asked for a 10 foot truck but got a 15. Also there was no equipment like ropes and blankets Also, the trucks really need updating with USB ports and electric windows

Art S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ED K. 
Clasificación:
1.0

Have the vehicle at the location it was reserved at 2 months prior. Don't call a customer less then 24 hours before the pickup to tell them they need to travel 30 miles to pickup the reservation. Regional Sales Manager "Matt" was condescending and sarcastic.. Absolutely NO discount for the inconvenience. Have a license plate on the vehicle I had to travel to pickup, which was apparently dropped off the night before with no tags, or according to Matt, it was stolen? Waited an additional hour to get another truck, of which was already reserved but was told....and I quote "screw them." Extremely poor customer service except for the initial reservation made. Excuse after excuse....never once offered any discount for fuel or mileage....oh wait...was given and additional 25 miles. Truck was absolutely deplorable. I could continue but what's the point, I'm sure it was my fault, because according to Matt, I'm not the only one renting a truck 2 months in advance, interesting managerial skills.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allan N. 
Clasificación:
5.0

TRUCK CAB AND BOX WERE DIRTY...LOTS OF MULCH FROM FOOT TRAFFIC.

John S. 
Clasificación:
3.0

Either wrote the mileage down wrong, or gave me the wrong truck. According to drop off location, start mileage was 1700 and change, but the mileage at the end was 42,000 and change.

Charles J. 
Clasificación:
5.0

Great service got what I needed when I needed it.

Dane S. 
Clasificación:
3.0

Clean inside of truck better

Dorothy W. 
Clasificación:
2.0

The trailer had no Jack or stand. The staff handed me a bunch of papers and said “good luck”. How about basic customer service? Even if you refuse to provide basic tools and don't want lift the trailer with me, you could have at least helped waive me back to line up the hitch. It was a really poor service experience and I will never return or recommend. I would drive you to another service station or town before using bucks again.

William S. 
Clasificación:
5.0

Everything was 5 stars.

SCOTT P. 
Clasificación:
3.0

Parking is very tight. Hardly any personal conversation at drop off.

Abe H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth M. 
Clasificación:
5.0

Everything was great.

Jennifer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc E. 
Clasificación:
5.0

Make the hidden $1 environmental fee optional or include it in your rate upfront and don't mention why your rates are a dollar higher then, just charge it. (so instead of $19.95 rate it would be $20.95 or 5% more)...it would just be more honest and fair to your customers and not leave them with this dirty feeling like they were forced and tricked into paying for something extra. Adding an environmental "fee" after a decision to purchase has already been made seems unethical, forcing others to pay for your environmentalism. If you are going to charge others for your environmentalism it should at least be optional to the customer or if you insist, then it should be clearly part of your advertised rates up front. It's actually disgusting your company forcing me to pay for your environmental activism at the end of a transaction, even if just $1...We do notice what you are forcing and there is enough annoying extra government "fees" already on rentals without your company adding even more. You should know this irritates people.

john H. 
Clasificación:
2.0

The steering wheel was soiled and there was a pair underwear in floor console and they did not have the appliance hand truck that I had ordered so I had to drive to a rental store to rent one. Penske here I come!

Dennis M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rayner A. 
Clasificación:
5.0

very Professional and user friendly

ANDREW M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sharon L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Karina H. 
Clasificación:
5.0

The initial information listed $.89 per mile; the contract increased that charge to $ 1.39. Why would you list the lower price when you charge so much more? I feel cheated.

HAROLD S. 
Clasificación:
5.0

More selection of trailers are all locations. Couldn't find a smaller enclosed trailer within an 80 mile range and paid double for a bigger one.

brandon B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laura R. 
Clasificación:
4.0

El cliente no dejó un comentario.

DILLON R. 
Clasificación:
2.0

Drop off area very small and full of rental cars.

STEVEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

karen R. 
Clasificación:
3.0

There was a lot of confusion with ordering a U-Haul due to the covid-19 many places weren't open. I ordered a hand card and didn't get it. It seemed a bit expensive but it did the job.

Connie V. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence G. 
Clasificación:
4.0

El cliente no dejó un comentario.

jason E. 
Clasificación:
5.0

Very helpful and patient

Jeffrey S. 
Clasificación:
3.0

The UHAUL app did not work in order to complete the return. In addition, the email and text hyperlinks did not work either. No fault of the location at all. Please fix the gliches with the app, which had worked well earlier this year when I had rented another truck.

ryan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick H. 
Clasificación:
5.0

the problem is with the website. it would not give me a requested location and I was given a pickup location miles away. so I did not use the website and went direct to pickup location nearest me. Great experience with location, bad with website.

Daniel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN F. 
Clasificación:
5.0

Do not allow customers to schedule pick up times outside of the location's open hours. We got there at our scheduled pick up time and the u-haul website said we had to wait til the location opened even though I specifically chose u-haul share 24/7 so that I could get the truck whenever. I am not happy with Uhaul because of this.

Dalton W. 
Clasificación:
2.0

The phone number is outdated, had called and called, then when we got there, we were told to park off site 1/2 mile away, finished receipt came 6 days later...

Tucker P. 
Clasificación:
4.0

It was not clear from the online ordering process that we were given less than 24 hours with the trailer. Pick up was 1:30 on October 24th and the paperwork had drop off the next day at noon in State College.

Steven R. 
Clasificación:
5.0

El cliente no dejó un comentario.

fred R. 
Clasificación:
5.0

Everything was great. The people were really efficient and made everything easy. I will recommend and use them again

Maryellen P. 
Clasificación:
4.0

Nothing. Staff was friendly and helpful.

David R. 
Clasificación:
2.0

Trucks are kept offsite. Dirty, tires were low, empty windshield washer fluid, dirty windshield inside and out, sticky steering wheel, damage on truck exterior. u-haul email link for checklist when picking up truck timed out. 800 number on hold for 20 minutes, so i hung up. rental location did not know what link i was talking about. Truck return after hours location, i called 800 number and hung up after long hold time as well. Rate uhaul.com and 800 number a 4 out of 10. pick up location 6 out of 10.

Daniel B. 
Clasificación:
3.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

dillon S. 
Clasificación:
5.0

My experience was horrible! Because I hired 4 people from to different companies thru Uhaul and NO ONE showed up! IT made the whole moving experience very worrisome and stressful! You should tell people to fill out the online drop off before they put the key in the drop of box!

Wendy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeremy D. 
Clasificación:
4.0

One person in the office was not wearing a face mask and another kept pulling their mask down.

Douglas F. 
Clasificación:
4.0

Excellent customer service team, going above and beyond for customer satisfaction.

Justin Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

David E. 
Clasificación:
2.0

El cliente no dejó un comentario.

Antonio C. 
Clasificación:
5.0

My drop off is full I had to drive another 10 miles to drop off at a different location. Are use it for business and time is sensitive.

SHANE R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dale H. 
Clasificación:
4.0

El cliente no dejó un comentario.

John N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime C. 
Clasificación:
3.0

No appliance dolly was there for my reservation. And I was unable to get the Uhaul app to locate me when returning so had to navigate a return for additional days I was charged when I didn't have the truck. Also strange to not have the trucks at the location.

Karina T. 
Clasificación:
2.0

Truck was not clean, staff did not wear masks, place seemed disorganized.

Stephanie S. 
Clasificación:
2.0

We got there after hrs and was going to put the key in the drop off box. Then an employee came out and said he will just take the keys and move it and they will check it in in the morning. I asked him how I would get my $100 deposit. He claimed there was a store behind KFC in lewisburg. The next day I went and there were no stores there. I saw someone parking a truck so I asked him how I get my deposit back and he didn't know but he just checked my truck in . So I went back to where I picked up the U-Haul and how I get my deposit. She said they never checked the truck in and I said the guy told me he did it himself. So the girl had to walk the other person thru how to check in my truck and then said they will mail me a check. A CHECK. I paid cash I should get cash back. Very poor service.

Denice A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
1.0

I had to wait 30 minutes to check out and i was charged for gasoline when I brought it back at the same level.

Ryan L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Heidi F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carole S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary H. 
Clasificación:
2.0

The staff was not interested in doing a walk through of the truck to see if it was damaged. Turned out the windshield was cracked. The truck worked well otherwise.

Wade J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
3.0

The pick up location was convenient and the staff expedited things well. However, the trailer had a broken chain on the break away brake. I informed the staff and they sent me to another location to see if I could get it fixed. The second location suggested that I contact roadside assistance. I needed the trailer so I made zip-tied the chain to the brake and used it. I did not have any problems with the chain. The second problem that I had was the lift gate could not be opened. I managed to get it open about 18 inches. I crawled inside and lubricated all of the rollers and rails. Only then could I get it all the way open.

Andrew E. 
Clasificación:
5.0

El cliente no dejó un comentario.

gail W. 
Clasificación:
3.0

Have Uhaul prepared for pick up time.

Matthew K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayne K. 
Clasificación:
5.0

A few mix ups with pick up and my purchase of a plastic mattress cover, but at Earl's Bike Shop in Lewisburg,PA, they took care of it all and assisted me. Pllease reimburse them for the paid plastic cover.

Patricia K. 
Clasificación:
1.0

El cliente no dejó un comentario.

Dale H. 
No se han enviado comentarios para esta ubicación.

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