very fast
Robert H
Customer Reviews for Buckhorn General Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great folks!
BRIAN DThis was a much better experinece then my last attept
David BGreat customer service!
Brittni TSuper friendly and very helpful!
Donald NJust great people!
Rod AOutstanding
John SOwner super nice
varsha rVery helpful
Thomas TVery helpful
Thomas TThe lady at the counter when I returned the vehicle was extremely helpful and nice. She also had a great puppy.
Joseph RThe best u-haul dealer in North Carolina
LOUIS MStore manager is very helpful!
jerome bFor a few hours service rates can be lower.
Vivek KGreat customer service. Will share & refer to others! Thank you kindly, StacyN Wharton
StacyN WI have rented from this provider on several occasions and once again my rental experience was outstanding. The owner was very pleasant and helpful. I also returned my rental a day earlier than expected and was given a refund.
Mark RGreat service!
jerome b2nd time I used this location, perfect each time
Jason PI was nervous that this wasn’t your typical U-Haul location. I was pleasantly surprised. Customer service was excellent. I was in and out in no time. Great U-Haul location for truck or trailer rental. Would highly recommend!
Nathan OI love the country store, and the service lady was warm and friendly.
John FGreat experience… easy in/out. Staff is excellent and helpful
Charles GThe location, and owner there, are always excellent. Unfortunately, I was unable to complete my pickup and turn in via the mobile app. I spent several minutes during the pickup only to have it fail on the final screen. I had a similar experience on turn in. Thankfully, I was there both times during business hours and the location owner was very helpful! I'll be hesitant to use UHaul's truck share in the future because of the problems with the mobile system.
ROBERT RAbsolutely perfect.
James CSince this was second location I had to go to I appreciate the going the extra mile. The one on Piney grove was terrible and would not recommend them at all
Steven GNothing everything was good thank you for working with me
RC HOne of the best experiences I have had at a Uhaul location. Individuals were nice, friendly, professional and helpful.
Chadwick Gn/a
adanna oWe will use this location again
JONATHAN FFriendly and efficient
ALEXANDER LThe representative was professional, knowledgeable and friendly!
Chadwick GWonderful service. Excellent location. Pleasant and helpful.
evin iI received more help than I probably deserved. Agent at U-Haul facility helped me get my vehicle loaded onto the trailer and fully secured. Mine was a difficult one because my vehicle is low to the ground.
Douglas KAwesome service will use again
Dianne RExceptionally friendly staff at the store. Incredibly easy to work with. Keep doing what your doing.
James CVery good customer service. I came back a 2nd time because my first experience was nice. Although the woman was helpful, I did feel she was annoyed with me.
Zahia SSell me that trailer!!
Sean ECharlotte was so pleasant to work with. Even their dog Walter was a great greater. Charlotte even helped us with a harness for our dog while we were there. Great location and great people to work with. We have another one scheduled to use them again next month!
Vito IWas very helpful, quick to get unit setup and ready. I would recommend, customer service is the best.
JIMMY SN/A
Jasmon MGreat folks
KEVIN GExcellent service!
jerome bAbsolutely the best people to deal with!!
Susan MThe online quote for mileage cost did not match the actual per mile cost calculated in the Uhaul system. Uhaul needs to sync the two systems to avoid customer confusion and complaints.
Diane RGreat customer service
jammie dEverything was great
Scott Rvery friendly, organized ,knowledgable, accommodating , etc. Product clean in good repair. Truck was reserved by another location who didn’t have a vehicle for me. They went out of their way despite not getting credit for sale.
Terry HGreat customer service and quoted everything. I will definitely refer to this location.
erica lOwner operated. Very friendly
mike bTerrific customer service and availability
Sheneen SYou couldn’t have a better experience at this location. Very friendly and helpful staff.
Charles G