Customer Reviews for Buckhorn General Store
(Distribuidor de U-Haul del vecindario)

781 comentarios

1208 W Academy St   Fuquay Varina, NC 27526

(919) 346-0210

Horarios de la ubicación

  • Lun. - dom.: 7:30 a. m. - 6:30 p. m.

Servicios en esta ubicación:

Contáctanos

(919) 346-0210

1208 W Academy St
Fuquay Varina, NC 27526

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 7:30 a. m. - 6:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

JOSE N. 
Rating:
5.0

Great location and great people to do business with. They go above and beyond to make the customer feel welcome and happy.

FRANKLIN B. 
Rating:
4.0

Customer did not leave a comment.

Pamela P. 
Rating:
5.0

Customer did not leave a comment.

TERENCE M. 
Rating:
3.0

Make sure that the equipment you have on hand works properly. The lights didn't work on the trailer, so I had to go buy a set of magnetic lights in order to use equipment that should have been working.

Troy G. 
Rating:
4.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

MARGARETM L. 
Rating:
5.0

Customer did not leave a comment.

Arthur G. 
Rating:
3.0

Customer did not leave a comment.

MAURICE J. 
Rating:
5.0

Customer did not leave a comment.

MARY S. 
Rating:
5.0

Great service and friendly staff!

Mark W. 
Rating:
5.0

Excellent motorcycle trailer. Really good condition. Towed like it wasn't there. Great customer service. 2nd time renting from this location. Really good!!

TIMOTHY D. 
Rating:
5.0

Customer did not leave a comment.

SEAN W. 
Rating:
4.0

Quick and courteous!

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

Victoria W. 
Rating:
5.0

Craig and Victoria are first class! They addressed the gas shortage crisis as best they could by providing me with vehicles that were fully fueled and ready to go even though gas was nowhere to be found. Provided me with discounts where they could and were sympathetic to issues trying to move during this temporary fuel shortage. They are the best!

Scott B. 
Rating:
5.0

Great people to deal with Customer Service is excellent and very honest. Recommend this location all the time We rent a truck from them once a month to pick up for an area food pantry. They get 10 stars for service above and beyond.

FRANKLIN B. 
Rating:
5.0

Customer did not leave a comment.

Danny Y. 
Rating:
5.0

Friendly, quick, and easy! Would recommend!

WESLEY S. 
Rating:
4.0

quick in & out

Edward K. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL E. 
Rating:
4.0

Customer did not leave a comment.

JESSE D. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
2.0

Did not have vehicle that was reserved, the employee called Uhaul dispatch to find one in the area. We ended.up taking what he had on hand, the check engine light was on, but we had no choice as movers were at my house.

RICHARD M. 
Rating:
5.0

Great guy at this location, huge help, excellent service by the gentleman at this location.

MICHAEL D. 
Rating:
3.0

Customer did not leave a comment.

PeggyLynn C. 
Rating:
5.0

Customer did not leave a comment.

REGINALD W. 
Rating:
5.0

Customer did not leave a comment.

RICKEY D. 
Rating:
5.0

Customer did not leave a comment.

Norm K. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER L. 
Rating:
5.0

Nothing, they are great people there a real pleasure to do business with.

FRANKLIN B. 
Rating:
5.0

Customer did not leave a comment.

Ryan G. 
Rating:
5.0

Everything was very smooth and the rental location employees were all very friendly and helpful.

DOUGLAS D. 
Rating:
5.0

Very friendly owner. Helped me get my vehicle ready for its first tow. Thanks

BRETT M. 
Rating:
5.0

Perfect service at destination! Fast and efficient!

Walter H. 
Rating:
5.0

The woman who checked me in was prefect. And someone can not do better than prefect. She was helpful. She was efficient. She did a super job.

BRIAN G. 
Rating:
5.0

Customer did not leave a comment.

THAMARA R. 
Rating:
5.0

They are real nice people and took care of all our needs

DIRIAM M. 
Rating:
5.0

Customer did not leave a comment.

JESSE W. 
Rating:
5.0

Customer did not leave a comment.

RICHARD F. 
Rating:
5.0

NOTHING AT THIS TIME

Ernest R. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA M. 
Rating:
4.0

Roadside assistance lacks in knowledge of what exactly to do. I will say we finally talked to a girl caitlyn I believe her name was. She was able to straighten it out. But we still got delayed a whole day.

David C. 
Rating:
5.0

Customer did not leave a comment.

CAIN H. 
Rating:
5.0

Great people, great to deal with and very honest

FRANKLIN B. 
Rating:
4.0

Excellent people providing great service.

BRIAN S. 
Rating:
5.0

Awesome service! Thank you!

EMMANUEL K. 
Rating:
4.0

Customer did not leave a comment.

PHILLIP R. 
Rating:
5.0

Please add gravel to your driveway to the U Haul area .

RICHARD R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Great service!!!

BRIAN S. 
Rating:
5.0

Customer did not leave a comment.

JERRY M. 
Rating:
5.0

I chose the quick check in online and just had to go in and grab the key. Very simple and really quick. Nice little store.

Julie F. 
Rating:
5.0

The store owner was very courteous and helpfull.

gregory M. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER ANNE B. 
Rating:
5.0

Customer did not leave a comment.

JULIUS H. 
Rating:
3.0

Rented from this location twice during the pandemic. Neither time did the employees wear a mask when I came in to pick up the truck. Won't rent from this location again.

MATTHEW T. 
Rating:
5.0

Customer did not leave a comment.

A T. 
Rating:
5.0

Customer did not leave a comment.

LARRY G. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
4.0

Customer did not leave a comment.

JOHNNY P. 
Rating:
5.0

Customer did not leave a comment.

BRYAN M. 
Rating:
4.0

Customer did not leave a comment.

Brian R. 
Rating:
5.0

Customer did not leave a comment.

doug T. 
Rating:
5.0

No problems with drop off. Love the location!

CLAYBORNE T. 
Rating:
5.0

Staff was extremely friendly and helpful. I would recommend this location to anyone wanting to rent a truck.

Christopher F. 
Rating:
5.0

Needed to go into the office to get moving pads, then had to go into office for turn in. No masks being worn by staff. Was impressed as I got back in my car to leave when the service person immediately came out and was wiping down the inside of the vehicle before the next user.

Scott C. 
Rating:
5.0

Customer did not leave a comment.

Brandon T. 
Rating:
5.0

Customer did not leave a comment.

KEVINANDREW K. 
Rating:
5.0

Charlotte and Craig are great! Called to let me know they got a unit in for us to rent!

WILLIAM E. 
Rating:
5.0

The ramp was

VICTORIAT S. 
Rating:
5.0

Nothing more could have been any better than the service I received. The agent Craig was extremely nice and helpful at both the pick up and at the drop off on the next day.

LOUIS K. 
Rating:
3.0

The location itself was clean. The personnel were not friendly or welcoming. The woman that took our return slammed things around, threw the bags of blankets. She tried to argue about the gas that we had just filled to the line that was marked on our paper. When I showed her the paper it seemed to make her a angrier She was not professional or friendly. I would not use this location again. We had friends with us that watched the whole exchange and they said they could not believe how unprofessional she was and how angry she seemed to have to do her job.

Tina S. 
Rating:
5.0

Buckhorn General Store is a small store, but operates as a full-service Uhaul location. There inventory is the best of any Uhaul dealer in the area, so I'm frequently able to rent on short notice. Their customer service is excellent and I never have to wait to get checked-in or out. I drive past 2 other Uhaul rental locations to get to Buckhorn General Store because I can feel confident it will be a good experience from start to finish. And, they have great staff to help with local moves. They even recently supplied 2 excellent workers to help me move a couch from my garage to my second floor. I called the Owner/Manager, Craig, at 9am to ask for this help and the workers were at my home that afternoon. Again, this store has all you need and will exceed your expectations.

WILLIAM G. 
Rating:
5.0

Customer did not leave a comment.

KURT W. 
Rating:
5.0

Great customer service makes you feel comfortable u would recommend to anyone

STEPHEN Y. 
Rating:
4.0

No oil in the truck. Otherwise service was fine. A lady answering the service number at 4:30 am was very nice and very helpful.

JOSE V. 
Rating:
5.0

Customer did not leave a comment.

ADRIAN S. 
Rating:
3.0

Customer did not leave a comment.

Jim C. 
Rating:
3.0

It took too long picking up the vehicle and I was already pre-check from Home

ELLIS D. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN M. 
Rating:
5.0

I don't remember the lady who helped me but she is awesome! Loved her personality and her helpfulness!

Sharon C. 
Rating:
5.0

Nothing. Customer service was awesome

CYNTHIA J. 
Rating:
5.0

Store owner was very helpful

Robert B. 
Rating:
4.0

I can think of nothing to change other than maybe speed up the emailing of receipts after the truck is returned.

BEVERLY C. 
Rating:
5.0

just keep up the wonderful service.. Thank you for all your courtesies and hep.

Byron W. 
Rating:
5.0

Great customer service. Would highly recommend and will use again in the future.

CHRISTOPHER M. 
Rating:
5.0

Fast efficient and easy.

Patrick K. 
Rating:
2.0

Customer did not leave a comment.

WALTER W. 
Rating:
5.0

It was an easy experience all the way. Everything was ready for us when we arrived and the staff was great.

BEVERLY C. 
Rating:
5.0

The driver side tail light did not work properly. We thought it maybe an issue with a fuse in my vehicle but later found out the trailer light did not work. I told them after I dropped it off that it was not working again, but not due to my truck.

Kyle S. 
Rating:
3.0

Customer did not leave a comment.

HEATHER T. 
Rating:
5.0

Customer did not leave a comment.

Glenn S. 
Rating:
5.0

Customer did not leave a comment.

Joao G. 
Rating:
4.0

Customer did not leave a comment.

Charles N. 
Rating:
5.0

Craig and his wife do a great job! I drive further to get their great customer service.

WILLIAM G. 
Rating:
3.0

Customer did not leave a comment.

JUSTIN A. 
Rating:
5.0

This drop off location had awesome staff. Very kind.

April D. 
No reviews have been submitted for this location.

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