Customer Reviews for Buckhorn General Store
(U-Haul Neighborhood Dealer)

1,220 reviews

1208 W Academy St   Fuquay Varina, NC 27526

(919) 346-0210

Office Hours

  • Mon-Sun: 7:30 am–5:30 pm

Services at this Location:

Contact Us

(919) 346-0210

1208 W Academy St
Fuquay Varina, NC 27526

Services at this Location:

Office Hours

  • Mon-Sun: 7:30 am–5:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Owner super nice

varsha rana 
Rating:
5.0

Customer did not leave a comment.

James C Bethinger Jr 
Rating:
5.0

Very helpful

Thomas Turney 
Rating:
5.0

Very helpful

Thomas Turney 
Rating:
5.0

The lady at the counter when I returned the vehicle was extremely helpful and nice. She also had a great puppy.

Joseph Regnier 
Rating:
5.0

The best u-haul dealer in North Carolina

LOUIS MITCHELL 
Rating:
5.0

Store manager is very helpful!

jerome berreth 
Rating:
5.0

Customer did not leave a comment.

Lisa Bunnell 
Rating:
5.0

Customer did not leave a comment.

Antony Childers 
Rating:
5.0

Customer did not leave a comment.

Paul Matthews 
Rating:
5.0

Customer did not leave a comment.

Beverly Patton 
Rating:
5.0

Customer did not leave a comment.

jorge andino 
Rating:
5.0

For a few hours service rates can be lower.

Vivek Kumar 
Rating:
5.0

Great customer service. Will share & refer to others! Thank you kindly, StacyN Wharton

StacyN Wharton 
Rating:
5.0

I have rented from this provider on several occasions and once again my rental experience was outstanding. The owner was very pleasant and helpful. I also returned my rental a day earlier than expected and was given a refund.

Mark Ryals 
Rating:
5.0

Customer did not leave a comment.

Andrew Britt 
Rating:
5.0

Great service!

jerome berreth 
Rating:
5.0

Customer did not leave a comment.

Joey Prince 
Rating:
5.0

2nd time I used this location, perfect each time

Jason Puskar 
Rating:
5.0

Customer did not leave a comment.

Henry Dziepak 
Rating:
5.0

Customer did not leave a comment.

T'EDRIC CARLTON 
Rating:
5.0

I was nervous that this wasn’t your typical U-Haul location. I was pleasantly surprised. Customer service was excellent. I was in and out in no time. Great U-Haul location for truck or trailer rental. Would highly recommend!

Nathan Oubre 
Rating:
5.0

Customer did not leave a comment.

ROBERTO DELIMA 
Rating:
5.0

Customer did not leave a comment.

Joseph Colombo 
Rating:
5.0

I love the country store, and the service lady was warm and friendly.

John Forbes 
Rating:
5.0

Great experience… easy in/out. Staff is excellent and helpful

Charles Giannetto 
Rating:
5.0

The location, and owner there, are always excellent. Unfortunately, I was unable to complete my pickup and turn in via the mobile app. I spent several minutes during the pickup only to have it fail on the final screen. I had a similar experience on turn in. Thankfully, I was there both times during business hours and the location owner was very helpful! I'll be hesitant to use UHaul's truck share in the future because of the problems with the mobile system.

ROBERT REINHARDT 
Rating:
5.0

Absolutely perfect.

James Casper 
Rating:
5.0

Since this was second location I had to go to I appreciate the going the extra mile. The one on Piney grove was terrible and would not recommend them at all

Steven Gaito 
Rating:
5.0

Nothing everything was good thank you for working with me

RC Hamilton 
Rating:
5.0

One of the best experiences I have had at a Uhaul location. Individuals were nice, friendly, professional and helpful.

Chadwick Gregory 
Rating:
5.0

Customer did not leave a comment.

Annette Lypen 
Rating:
5.0

Customer did not leave a comment.

JONATHAN FOWLER 
Rating:
5.0

Customer did not leave a comment.

Marty McCaffrey 
Rating:
5.0

Customer did not leave a comment.

Scott Prow 
Rating:
5.0

Customer did not leave a comment.

stepnnie mckey 
Rating:
5.0

Customer did not leave a comment.

Sophia Williams 
Rating:
4.0

n/a

adanna onwuzurike 
Rating:
5.0

Customer did not leave a comment.

Kathryn Widman 
Rating:
4.0

Customer did not leave a comment.

Michael Melia 
Rating:
5.0

Customer did not leave a comment.

Mark Chevez 
Rating:
5.0

We will use this location again

JONATHAN FOWLER 
Rating:
5.0

Customer did not leave a comment.

Jerry Lenhart 
Rating:
5.0

Friendly and efficient

ALEXANDER LAMONT 
Rating:
5.0

The representative was professional, knowledgeable and friendly!

Chadwick Gregory 
Rating:
5.0

Customer did not leave a comment.

Scott Frey 
Rating:
5.0

Wonderful service. Excellent location. Pleasant and helpful.

evin improta 
Rating:
5.0

Customer did not leave a comment.

Lisa Lovato 
Rating:
5.0

Customer did not leave a comment.

craig lessig 
Rating:
5.0

Customer did not leave a comment.

Bobby Cunningham 
Rating:
5.0

I received more help than I probably deserved. Agent at U-Haul facility helped me get my vehicle loaded onto the trailer and fully secured. Mine was a difficult one because my vehicle is low to the ground.

Douglas Kropelin 
Rating:
5.0

Awesome service will use again

Dianne Richardson 
Rating:
5.0

Exceptionally friendly staff at the store. Incredibly easy to work with. Keep doing what your doing.

James Casper 
Rating:
4.0

Very good customer service. I came back a 2nd time because my first experience was nice. Although the woman was helpful, I did feel she was annoyed with me.

Zahia Short 
Rating:
5.0

Customer did not leave a comment.

Wade Ellison 
Rating:
4.0

Sell me that trailer!!

Sean Egen 
Rating:
5.0

Customer did not leave a comment.

Amy Cox 
Rating:
3.0

Customer did not leave a comment.

Chuck Sutton 
Rating:
5.0

Charlotte was so pleasant to work with. Even their dog Walter was a great greater. Charlotte even helped us with a harness for our dog while we were there. Great location and great people to work with. We have another one scheduled to use them again next month!

Vito Iovino 
Rating:
5.0

Was very helpful, quick to get unit setup and ready. I would recommend, customer service is the best.

JIMMY SHELTON 
Rating:
4.0

Customer did not leave a comment.

Thomas Kallio 
Rating:
4.0

Customer did not leave a comment.

Brian St Onge 
Rating:
5.0

Customer did not leave a comment.

Jack Winstead 
Rating:
4.0

Customer did not leave a comment.

Oscar Perez 
Rating:
3.0

N/A

Jasmon Maxwell 
Rating:
4.0

Customer did not leave a comment.

Marsha French 
Rating:
5.0

Great folks

KEVIN GALLAHAN 
Rating:
5.0

Customer did not leave a comment.

devon simmons 
Rating:
5.0

Customer did not leave a comment.

Christine Bonaventure 
Rating:
5.0

Excellent service!

jerome berreth 
Rating:
5.0

Customer did not leave a comment.

Allard Lewis 
Rating:
5.0

Customer did not leave a comment.

JAMES LEINEKE 
Rating:
5.0

Customer did not leave a comment.

Stuart West 
Rating:
5.0

Customer did not leave a comment.

Nick Lambert 
Rating:
5.0

Customer did not leave a comment.

Bruce Elsea 
Rating:
5.0

Absolutely the best people to deal with!!

Susan Mignoe 
Rating:
5.0

Customer did not leave a comment.

Edward Williams 
Rating:
5.0

The online quote for mileage cost did not match the actual per mile cost calculated in the Uhaul system. Uhaul needs to sync the two systems to avoid customer confusion and complaints.

Diane Ranson 
Rating:
5.0

Great customer service

jammie dewar 
Rating:
5.0

Everything was great

Scott Reiner 
Rating:
5.0

Customer did not leave a comment.

Cathy Bailey 
Rating:
5.0

Customer did not leave a comment.

mark brazle 
Rating:
5.0

very friendly, organized ,knowledgable, accommodating , etc. Product clean in good repair. Truck was reserved by another location who didn’t have a vehicle for me. They went out of their way despite not getting credit for sale.

Terry Hixson 
Rating:
5.0

Great customer service and quoted everything. I will definitely refer to this location.

erica leach 
Rating:
2.0

Customer did not leave a comment.

Thomas Edwards 
Rating:
5.0

Owner operated. Very friendly

mike biscotti 
Rating:
4.0

Terrific customer service and availability

Sheneen Stallings 
Rating:
5.0

You couldn’t have a better experience at this location. Very friendly and helpful staff.

Charles Giannetto 
Rating:
5.0

Customer did not leave a comment.

galen durant 
Rating:
5.0

U-Haul is the best

Michael Padilla 
Rating:
5.0

Very friendly helpful service.

Suzanne Cantrell 
Rating:
4.0

The tires on the motorcycle trailer I rented need to be replaced ASAP. they are cupped very bad. I also made mention to this to the person when i returned it. She said she would note that and request for the tires to be changed. Renting expireince was straightforward and the staff was very nice.

Peter Lanzone 
Rating:
5.0

I have rented from this location several times. last night I was reminded the reason why. The manager/owner of the location was great and very helpful, after having difficulty with the afterhours pick up he went out of his way to help get me on the road. on the other hand, the previous renter left some trash in back of van which i throw out.

Matthew Christeson 
Rating:
5.0

Customer did not leave a comment.

Richard Buck 
Rating:
5.0

Not anything is was great renting from you so friendly and nice I will be renting from you again soon

cynthia howard 
Rating:
5.0

Craig and team were GREAT! Our drop off and equipment return took less than 10 minutes. They took the time to inspect and handle the return for us- which made a difference because we were tired after a long drive to relocate! Buckhorn General Store was awesome to us! Thank you!

Marion Jones 
Rating:
5.0

Super nice staff and brand new van. No issues quick in quick back in.

Lee Blackburn 
Rating:
5.0

No issues

Jason Blair 
Rating:
5.0

The owners are so nice and welcoming. Very much willing to help. I would definitely go back!

Zahia Short 
Rating:
4.0

Great service! Very fast pickup/drop off, thorough, and friendly!

Vanessa Griffin 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

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