Owner super nice
varsha rana
Customer Reviews for Buckhorn General Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful
Thomas TurneyVery helpful
Thomas TurneyThe lady at the counter when I returned the vehicle was extremely helpful and nice. She also had a great puppy.
Joseph RegnierThe best u-haul dealer in North Carolina
LOUIS MITCHELLStore manager is very helpful!
jerome berrethFor a few hours service rates can be lower.
Vivek KumarGreat customer service. Will share & refer to others! Thank you kindly, StacyN Wharton
StacyN WhartonI have rented from this provider on several occasions and once again my rental experience was outstanding. The owner was very pleasant and helpful. I also returned my rental a day earlier than expected and was given a refund.
Mark RyalsGreat service!
jerome berreth2nd time I used this location, perfect each time
Jason PuskarI was nervous that this wasn’t your typical U-Haul location. I was pleasantly surprised. Customer service was excellent. I was in and out in no time. Great U-Haul location for truck or trailer rental. Would highly recommend!
Nathan OubreI love the country store, and the service lady was warm and friendly.
John ForbesGreat experience… easy in/out. Staff is excellent and helpful
Charles GiannettoThe location, and owner there, are always excellent. Unfortunately, I was unable to complete my pickup and turn in via the mobile app. I spent several minutes during the pickup only to have it fail on the final screen. I had a similar experience on turn in. Thankfully, I was there both times during business hours and the location owner was very helpful! I'll be hesitant to use UHaul's truck share in the future because of the problems with the mobile system.
ROBERT REINHARDTAbsolutely perfect.
James CasperSince this was second location I had to go to I appreciate the going the extra mile. The one on Piney grove was terrible and would not recommend them at all
Steven GaitoNothing everything was good thank you for working with me
RC HamiltonOne of the best experiences I have had at a Uhaul location. Individuals were nice, friendly, professional and helpful.
Chadwick Gregoryn/a
adanna onwuzurikeWe will use this location again
JONATHAN FOWLERFriendly and efficient
ALEXANDER LAMONTThe representative was professional, knowledgeable and friendly!
Chadwick GregoryWonderful service. Excellent location. Pleasant and helpful.
evin improtaI received more help than I probably deserved. Agent at U-Haul facility helped me get my vehicle loaded onto the trailer and fully secured. Mine was a difficult one because my vehicle is low to the ground.
Douglas KropelinAwesome service will use again
Dianne RichardsonExceptionally friendly staff at the store. Incredibly easy to work with. Keep doing what your doing.
James CasperVery good customer service. I came back a 2nd time because my first experience was nice. Although the woman was helpful, I did feel she was annoyed with me.
Zahia ShortSell me that trailer!!
Sean EgenCharlotte was so pleasant to work with. Even their dog Walter was a great greater. Charlotte even helped us with a harness for our dog while we were there. Great location and great people to work with. We have another one scheduled to use them again next month!
Vito IovinoWas very helpful, quick to get unit setup and ready. I would recommend, customer service is the best.
JIMMY SHELTONN/A
Jasmon MaxwellGreat folks
KEVIN GALLAHANExcellent service!
jerome berrethAbsolutely the best people to deal with!!
Susan MignoeThe online quote for mileage cost did not match the actual per mile cost calculated in the Uhaul system. Uhaul needs to sync the two systems to avoid customer confusion and complaints.
Diane RansonGreat customer service
jammie dewarEverything was great
Scott Reinervery friendly, organized ,knowledgable, accommodating , etc. Product clean in good repair. Truck was reserved by another location who didn’t have a vehicle for me. They went out of their way despite not getting credit for sale.
Terry HixsonGreat customer service and quoted everything. I will definitely refer to this location.
erica leachOwner operated. Very friendly
mike biscottiTerrific customer service and availability
Sheneen StallingsYou couldn’t have a better experience at this location. Very friendly and helpful staff.
Charles GiannettoU-Haul is the best
Michael PadillaVery friendly helpful service.
Suzanne CantrellThe tires on the motorcycle trailer I rented need to be replaced ASAP. they are cupped very bad. I also made mention to this to the person when i returned it. She said she would note that and request for the tires to be changed. Renting expireince was straightforward and the staff was very nice.
Peter LanzoneI have rented from this location several times. last night I was reminded the reason why. The manager/owner of the location was great and very helpful, after having difficulty with the afterhours pick up he went out of his way to help get me on the road. on the other hand, the previous renter left some trash in back of van which i throw out.
Matthew ChristesonNot anything is was great renting from you so friendly and nice I will be renting from you again soon
cynthia howardCraig and team were GREAT! Our drop off and equipment return took less than 10 minutes. They took the time to inspect and handle the return for us- which made a difference because we were tired after a long drive to relocate! Buckhorn General Store was awesome to us! Thank you!
Marion JonesSuper nice staff and brand new van. No issues quick in quick back in.
Lee BlackburnNo issues
Jason BlairThe owners are so nice and welcoming. Very much willing to help. I would definitely go back!
Zahia ShortGreat service! Very fast pickup/drop off, thorough, and friendly!
Vanessa Griffin