Customer Reviews for Bubba Green Towing
(U-Haul Neighborhood Dealer)

523 reviews

415 N Lake Dr   Texarkana, TX 75501

(903) 794-3235

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(903) 794-3235

415 N Lake Dr
Texarkana, TX 75501

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very reasonable and easy as 123 great service bubba Green towing should be the answers to your haul problems and car towing and service

LOUANNER HOLBERT 
Rating:
1.0

Had to clean out before I could use it no license plate light didn't pull good at all just looked like it was going to fall apart don't thing I'll be using uhaul again

Corey Lewis 
Rating:
5.0

Everything was to my liking kind and friendly service all round Ty Bubba Green

Mike KELLY 
Rating:
3.0

Customer did not leave a comment.

HUEY ANDERSON 
Rating:
5.0

It is Jan 26, 2024 three weeks after I returned my rental. I still have not received my refund on my deposit. 21 days is really too long. Would really like my money back.

Barbara Walker 
Rating:
4.0

Customer did not leave a comment.

Hugh Jennings 
Rating:
5.0

Nice staff! They even made sure I had good tires for my long drive!

Dionna Gaines 
Rating:
4.0

Customer did not leave a comment.

RANDY THOMASON 
Rating:
5.0

Customer did not leave a comment.

Terry Clay 
Rating:
3.0

Customer did not leave a comment.

Ryan Snow 
Rating:
4.0

I love the guys who helped me install the equiment!!

LUZ RINCON 
Rating:
4.0

Customer did not leave a comment.

Mandy Green 
Rating:
5.0

Customer did not leave a comment.

Steven Beck 
Rating:
1.0

Van was disgusting, had tire light on and ROACHES. No contactless pick up after dealing with app for 45 minutes, had to go inside to get the keys.

Hanna Ray 
Rating:
5.0

Customer did not leave a comment.

Rodney Fellers 
Rating:
5.0

Customer did not leave a comment.

Daniel Neely 
Rating:
1.0

Charged me for insurance even though I didn’t want it. Lady said it was “required”. Would not remove it

DANARIUS STANLEY 
Rating:
5.0

Customer did not leave a comment.

Coreymnephritiri Braxton Knight 
Rating:
3.0

Parking was almost non existent

Shawn Joensuu 
Rating:
5.0

Customer did not leave a comment.

FREDERICK BEAL 
Rating:
5.0

Excellent service!

Regina Scott 
Rating:
5.0

Bubba was really nice and I will rent from him again!

Stacey Manning 
Rating:
1.0

The gas was so low that the gas light was on when I picked up my rental. It had a low tire and the tire pressure light was on. It was not dirty but there were empty water bottles in the cabin. The staff was polite. The parking at the location is minimal and the parking lot is hard to navigate

Andrea Smith 
Rating:
5.0

Very pleased

John Anderson 
Rating:
1.0

It took to long and I had to call in because code wasn’t sent in!! The price was entirely too high We only needed for two hours!!! Horrible experience

TANYAKA CROSSLAND 
Rating:
5.0

Great customer service. Very helpful and even made sure lights we all working before letting me leave.

JAMES ROBERTS 
Rating:
5.0

Customer did not leave a comment.

Dawn Hockman 
Rating:
5.0

Customer did not leave a comment.

DeAdrianne Holifield 
Rating:
5.0

I appreciate the professionalism and friendliness and the peace of mind that they gave with the renting out and totally made it simple and easy to rent the trailer and as well as bringing it back they’re a great bunch of people working there definitely recommending and returning if I need any for their rental for trucks or trailers

Jeannie Gross 
Rating:
5.0

Customer did not leave a comment.

Donna Hill-Scott 
Rating:
5.0

Customer did not leave a comment.

Shanaye Miller-Watkins 
Rating:
5.0

I know Bubba Green personally and requested his location as the drop off destination. Called him directly on Sunday afternoon and made arrangements. Zero complaints in his end and I informed him of all the issues with the dolly.

david bowden 
Rating:
5.0

Ratchet on both sides were rusted and would not work, once I got to vehicle I could not secure car down. Had to purchase a can of WD40 to get ratchets to work. Dolly sits outside and lot of rain the few days before I rented so understand the ratchets rusting. Bubbas should have inspected though

mary kammer 
Rating:
3.0

Customer did not leave a comment.

Robert Graham 
Rating:
3.0

Your computer program really needs to be updated for easier use of your system for the locations. I worked for a contractor, and your computer system successfully.

jennifer collins 
Rating:
5.0

N/A

Tami tolliver 
Rating:
5.0

Customer did not leave a comment.

EUREKA CALDWELL 
Rating:
2.0

Vehicle was not clean.

Steven Hollibush 
Rating:
2.0

Wrong keys. Seat belt didn’t work. Log in from email didn’t work.

HUNTER CAMBELL 
Rating:
5.0

Customer did not leave a comment.

Kimberly Holmes 
Rating:
5.0

Customer did not leave a comment.

Gina Davis 
Rating:
5.0

Everything was perfect.

Twazhane Gray 
Rating:
5.0

Bubba greens people are top-of-the-line very professional great service

bill sackett 
Rating:
5.0

all good

Dalton Pickens 
Rating:
5.0

Customer did not leave a comment.

Ken Roberts 
Rating:
5.0

Bebebbswhhsxhdhs

Jason Hallisey 
Rating:
1.0

Was the wrong truck all the customer service reps were rude very rude would not correct my issue and has me returning to wrong location and they falsely charged me for miles i didn’t used

Kameka Gentry 
Rating:
3.0

Customer did not leave a comment.

Shawn Joensuu 
Rating:
5.0

Nothing, this location is a blessing.

JAMES ROBERTS 
Rating:
1.0

Clean the truck make sure it’s a full tank of gas and not over charge the customer I put more gas then they did and they over charge me for gas.

Reneka Peacock 
Rating:
5.0

the location was nice and friendly

Christopher Threadgill 
Rating:
5.0

Customer did not leave a comment.

Alex Rumbo 
Rating:
3.0

Customer did not leave a comment.

Steve Hampton 
Rating:
5.0

Customer did not leave a comment.

Duke Whiseant 
Rating:
5.0

I had asked several times for a military discount, both online and over the phone, but have yet to get a response or discount.

Michael Carmack 
Rating:
5.0

Customer did not leave a comment.

Al Block 
Rating:
3.0

The keys were not in the box.

Quashada Watson 
Rating:
5.0

Everything was great it was the right size it drove good. The people was great and nice thank you guys

EARL EASON 
Rating:
5.0

NNo improvement need great coustomer service from that location.

CHARLES WILLIAMS 
Rating:
3.0

Customer did not leave a comment.

Johanna Torres 
Rating:
3.0

They charged extra milage and we were told they would take mile of for delivering it to a service center. Plus, were were told $30 for an extra day but was charged $40.

Diane Davlin 
Rating:
3.0

Business was closed and the online check in is not user friendly. Uploading pictures did not work at pickup or drop off. Had to call both times. They agents were very helpful.

Sheri Brady 
Rating:
3.0

Great service from the staff. They were friendly and easy going.

Glenn Doering 
Rating:
5.0

Nothing

William H Scott III 
Rating:
3.0

Cheaper rates and better gas mileage on the truck

Claudia Blakemore 
Rating:
5.0

Customer did not leave a comment.

Mike Boswell 
Rating:
3.0

Customer did not leave a comment.

Jennifer Watts 
Rating:
5.0

Customer did not leave a comment.

Waylon Bryant Aldridge 
Rating:
5.0

Customer did not leave a comment.

Robert Davies 
Rating:
1.0

Huge issue with pickup. The keys were not in the lockbox and we ended up having to pay a fine for being late to vacate the home. Absolutely awful experience.

Cody Powers 
Rating:
3.0

Make sure the uhaul is clean before anybody rent it.

kebre'anna williams 
Rating:
5.0

Customer did not leave a comment.

Brandon McAdams 
Rating:
5.0

Customer did not leave a comment.

Shamariye Ivery 
Rating:
5.0

Nothing they are a pleasure to deal with.

JAMES ROBERTS 
Rating:
2.0

Service folks were friendly and helpful but location was sketchy. Very sketchy.

Dan Snow 
Rating:
3.0

Customer did not leave a comment.

Tanya Frazier 
Rating:
2.0

This is not a friendly place and I was charged too much. We ended up needing the trailer through Sunday and was charged $236. 00 for three more days. I will never rent from there again.

Kristi Rothmeyer 
Rating:
5.0

Customer did not leave a comment.

Susan Smith 
Rating:
5.0

Bubba was AWESOME and he made my moving experience less stressful. I thank God for have people like him still willing to help.

KIMBERLY SHUMAKER 
Rating:
2.0

Customer did not leave a comment.

Dianna LaChance Janowski 
Rating:
2.0

Customer did not leave a comment.

Dianna LaChance Janowski 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA HARDEN 
Rating:
5.0

Customer did not leave a comment.

denise kirby 
Rating:
5.0

If I need your business in the future, I will be back. Thanks again for everything.

EUGENE ROTH 
Rating:
5.0

Great customer service. Prices were reasonable. Thanks, Bubba Green!

EUGENE ROTH 
Rating:
4.0

Customer did not leave a comment.

Leslie Rose 
Rating:
4.0

Customer did not leave a comment.

MICHAEL THANNUM 
Rating:
3.0

Customer did not leave a comment.

Shamar Martinez 
Rating:
3.0

Customer did not leave a comment.

stacy henderson 
Rating:
5.0

Friendly staff

VANESSA GEORGE 
Rating:
5.0

The gentleman owner, I assume Bubba, went out of his way to help me load a car on a trailer. He would not accept even a small gratuity and said “you always help someone load.” That’s remarkable and genuine humanity.

THOMAS COCKE 
Rating:
5.0

All bumper trailers need to be add leg because a lot of women can’t lift off of the hitch. A lot of men can lift because they are very stronger than women.

Donna Williams 
Rating:
5.0

Nothing! Great customer service! Very helpful and very attentive!

AMANDA GRANTHAM 
Rating:
5.0

Customer did not leave a comment.

JASON GASPARD 
Rating:
4.0

While friendly staff and clean equipment are really nice and make for a better overall experience, what was most important and the biggest thing to me was that the equipment worked!! The cab smelled a bit like urine but I traveled 1300 miles without a breakdown or mechanical failure. Thanks!

Courtenay Ellison 
Rating:
5.0

Always great, Bubba Green does a great job !! Thank you

DAVID HOLLIS 
Rating:
5.0

Customer did not leave a comment.

Alex Northrop 
Rating:
4.0

Customer did not leave a comment.

Rich Risor 
Rating:
1.0

Me cobraron 25 $ por un seguro y eso no me lo dijeron al principio solo hablaban de 75$

Luis Alvarez 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH CLARK 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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