The customer service was horrible. The guy had the truck down in a ditch and wouldn't go and get it and drive it up the hill to me. He then had me sign a paper with a different gas mileage than it was on the truck. I have pictures. This cost me a lot of extra money. I rent trucks from y'all bi weekly and this has never happened before.TINA W.
Customer Reviews for Bua Car Sales LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.PAULADENISE R.
El cliente no dejó un comentario.Ernest P.
Not good service!Hedrix H.
They charged me for things that were not even available for useRENITA W.
I turned in my uhaul but my contract was never submitted. I dropped it off 3 days early. Besides that, the man was very generous and helpfulBrittany S.
El cliente no dejó un comentario.OAKA P.
El cliente no dejó un comentario.Lana V.
The employees were rude and uninviting. They were unhelpful in assisting me in dropping off my rental. I would never recommend them and I will never return to this location.Zarin W.
Not rent u-haul at this location. ( Very sketchy place) Computer problems or not it should have not taken 1 hour 15 minutes to get a set of keys. Especially since I did the on line check-in. Yet I got charged an extra day over $40.00 because I was late getting the truck. They even had fuel marked at 1/2 tank but it was actually only 3/8 of a tank when I left there facilitie. When I dropped it off it had well over 1/2 a tank. The truck also had a misfire. It used a lot of fuel.john G.
El cliente no dejó un comentario.Jennifer N.
When we picked up the truck it barely had a quarter of a tank of gas but yet we had to fill it up in order to turn it back in.kimberly D.
Location opened late due to Coronavirus so I returned online. An employee came out to look at the truck when I was returning the trailer, but didn't seem to want anything to do with me.Michael T.
El cliente no dejó un comentario.Trumiller V.