Customer Reviews for Bua Car Sales LLC
(U-Haul Neighborhood Dealer)

27 reviews

2650 Owen Dr   Fayetteville, NC 28306

(910) 778-2119

Office Hours

  • Mon-Sat: 10 am–5:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(910) 778-2119

2650 Owen Dr
Fayetteville, NC 28306

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–5:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer did not leave a comment.

Trevor Tenney 
Rating:
2.0

Customer did not leave a comment.

FLOYD KNIGHT 
Rating:
1.0

Never got greeted by the owner/associate so I walked out and found the orange uhaul drop box

Whitney Prosise 
Rating:
5.0

Very helpful. Thank you for your patience with me during this hard time of my life.. God bless 🙌 you and your uhaul business for saving my family's dignity.

LORI BURKETT 
Rating:
2.0

The app wasn't working so It made me late for check in ! So ,in return I was charged for another day.I was hung up on by customer service rep twice.

shelby Barber 
Rating:
2.0

Customer did not leave a comment.

MONIQUE BARTEE 
Rating:
3.0

Customer did not leave a comment.

Monica Ford 
Rating:
5.0

Thankfully they were available, outstanding service thank you

Neil Blue 
Rating:
3.0

Customer did not leave a comment.

Shakeema Pearson 
Rating:
1.0

have someone who knows what to do there at all times.

Kim Bass 
Rating:
1.0

There were individuals in the office where I was getting keys and paperwork who were arguing and yelling at each other which made things very uncomfortable. I signed off on the form without going over the truck with anyone to find that the gas was 1/4 tank lower than what I signed off on, and I was given keys and told that the truck was in the lot across a 4 lane highway. I determined which truck it was by matching the license plate from the contract to the truck. By far, the worst pick-up experience in my many rentals.

John Scifo 
Rating:
4.0

Customer did not leave a comment.

David March 
Rating:
1.0

Reservations was at a certain time and I wanted 36 minutes for someone to come and help me. Then ended up having to do everything over the phone with someone from another location. Terrible experience. Will not go there again.

RAFORD THOMPSON 
Rating:
1.0

The customer service was horrible. The guy had the truck down in a ditch and wouldn't go and get it and drive it up the hill to me. He then had me sign a paper with a different gas mileage than it was on the truck. I have pictures. This cost me a lot of extra money. I rent trucks from y'all bi weekly and this has never happened before.

TINA WHARRY 
Rating:
3.0

Customer did not leave a comment.

PAULADENISE REAVES 
Rating:
5.0

Customer did not leave a comment.

Ernest Poteau 
Rating:
2.0

Not good service!

Hedrix Hasty 
Rating:
1.0

They charged me for things that were not even available for use

RENITA WILLIAMS 
Rating:
4.0

I turned in my uhaul but my contract was never submitted. I dropped it off 3 days early. Besides that, the man was very generous and helpful

Brittany Shealy 
Rating:
5.0

Customer did not leave a comment.

OAKA PARKER 
Rating:
5.0

Customer did not leave a comment.

Lana Vanstory 
Rating:
1.0

The employees were rude and uninviting. They were unhelpful in assisting me in dropping off my rental. I would never recommend them and I will never return to this location.

Zarin Webb 
Rating:
1.0

Not rent u-haul at this location. ( Very sketchy place) Computer problems or not it should have not taken 1 hour 15 minutes to get a set of keys. Especially since I did the on line check-in. Yet I got charged an extra day over $40.00 because I was late getting the truck. They even had fuel marked at 1/2 tank but it was actually only 3/8 of a tank when I left there facilitie. When I dropped it off it had well over 1/2 a tank. The truck also had a misfire. It used a lot of fuel.

john gaddy 
Rating:
3.0

Customer did not leave a comment.

Jennifer Nield 
Rating:
3.0

When we picked up the truck it barely had a quarter of a tank of gas but yet we had to fill it up in order to turn it back in.

kimberly davis 
Rating:
3.0

Location opened late due to Coronavirus so I returned online. An employee came out to look at the truck when I was returning the trailer, but didn't seem to want anything to do with me.

Michael Taylor 
Rating:
5.0

Customer did not leave a comment.

Trumiller Vines 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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