Comentarios de los clientes para BTX Boat & RV Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de BTX Boat & RV Storage

Clasificación general:

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Denise B.
Clasificación:

The online checkout expired because we were 30 minutes late from the time we said we would pick up the truck. Had I known this, I would have told them a later time.

Kristin E.
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Courtney was very helpful but i would never want to Go through that experience again. I think having the instructions ahead of time could have helped but I shouldn't have had to go to Buda to get the truck to begin with.

Sarah M.
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Amazing service, easy to rent and pick up.

Rogelio G.
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Excellent treatment and extremely helpful!!

LouDeen A.
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The online rental and truck pickup is a disaster. It took an hour to figure out why the keys in the lockbox did not fit the truck. I was sent a confirmation for the wrong truck number. The process was tedious and I lost at least an hour of moving time. I ordered a 15' truck but it looks like I am being charged for a 20' truck. I will never use uhaul again. The whole process was extremely stressful.

Jacob W.
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Neat drop off. Easy and fun.

carl M.
Clasificación:

El cliente no dejó un comentario.

Adam M.
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Location was too far. But we understand that not all of the locations are open due to the COVID-19.

byron A.
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A field should not be an acceptable place to pick up a uhaul truck. They should also get some training on how to actually rent a truck instead of put us through this maddening situation. It has been a nightmare the entire time.

Brianne T.
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Super easy drop off!

Steven P.
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Courtney and Brandon met me at the trailer when picking up and were very polite, helpful, accommodating, and pleasant. It was the best UHaul experience ever! They went above and beyond what was expected. I will use them for future rentals.

Mabely R.
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El cliente no dejó un comentario.

Thomas V.
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No one was present to receive the trailer. I had to leave it without anyone around. I was uncomfortable just leaving the rental I was responsible for. This place was a piece of acreage with no one around. No phone Number for the location. I had to Google and find someone to call.

Simon C.
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El cliente no dejó un comentario.

Randy M.
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Agent was away at the time and mobile uhaul drop off app was not working for me.

Gaylon D.
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Everything he already did was excellent! Courtney made everything so convenient and easy!

Sean C.
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El cliente no dejó un comentario.

Jonathan P.
Clasificación:

El cliente no dejó un comentario.

Kelly J.
Clasificación:

El cliente no dejó un comentario.

Tadeo W.
Clasificación:

El cliente no dejó un comentario.

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