I ordered the uhaul truck in Harvey michigan. I spent 1 hr. doing so- way to long of a wait and service. I was unhappy with website and not being able to view my order nor check in with uhaul. When calling directly with an extended wait I felt the customer service was PERFECT!!! TAKE THE GOOD WITH THE BAD.Kelly K.
Customer Reviews for Browns Store
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
A small location but so friendly and helpful. We'll definitely want to use this location for any future moves.CHARLES K.
El cliente no dejó un comentario.Keith T.
El cliente no dejó un comentario.Eric B.
Could have used a heavy duty dolly with ties to move heavier furniture.Paul H.
Excellent experience! Customer service at the store I picked the truck up at was wonderful. I shall be using u-haul for all my truck rental needs from now on.Angela R.
El cliente no dejó un comentario.Thomas T.
The person who received the truck there was very courteous and nice to deal with.Geoffrey M.
El cliente no dejó un comentario.Bernice G.
Pick up was unorganized and had to run my CC numerous times before it worked. Outdated card reader equipment and no help hooking up car transport.Thomas P.
El cliente no dejó un comentario.JOSEPH WALTER S.
El cliente no dejó un comentario.AARON MICHAEL M.
El cliente no dejó un comentario.Ronald H.
El cliente no dejó un comentario.WILLIAM MELVILLE W.
El cliente no dejó un comentario.Oren C.
El cliente no dejó un comentario.Troy J.
El cliente no dejó un comentario.Bradley S.
Good serviceJOHN FREDRICK P.
I rented the truck on Sunday afternoon; this location was the only one I could find open at that time. That alone impressed me! Everyone at Brown's store was extremely helpful during pick up and during return. A huge thank you to all the employees there!!jACKIE F.
Had to drive 50 miles extra for this vechile.Richard B.
Everything went well and it was quick and easy no changes needed !!Gary O.
El cliente no dejó un comentario.William G.
El cliente no dejó un comentario.John O.
El cliente no dejó un comentario.Ben B.
Nothing!! Brown's was a delight to work with!!Dianne D.
El cliente no dejó un comentario.Sandra D.
El cliente no dejó un comentario.Daniel Y.
El cliente no dejó un comentario.Cindy P.
I ordered a trailer only to show up and the location at Whistlers garage had already had my trailer booked. I don't think it was Whistlers fault. Anyway you and them worked it out if I drove another 25 miles I could get a trailer at Brown's corner store in Little lake and I was given a discount. I was good with that but when I picked up the trailer there wasn't an extension for the trailer lights ... So I had to leave without any lights on the trailer and drive 5 miles to purchase an extension. Well the Ace in gain Michigan didn't sell and extension so I purchased w everything I needed to make my own. It cost under $15.00 and took me a half hour to assemble. Now I normally work for $150.00/pr hr. But that unreasonable considering my knowledge . I'd just like to be refunded $30.00 for the inconveniences. I think thats reasonable.Chris S.
i was supposed to pick this up at a different location, actually a bigger truck and i had to settle on this one. very disappointed as i was told the truck i requested was at a location closer to me, but the system did not update quick enough so i lost my truck.jeremy H.
Great experience, couldn't have went any better.CHAD L.
El cliente no dejó un comentario.Herschel S.
I came in at my arrival time, however the owner who processes the uhaul equipment was not present. Store employees had to call her to, so that she could check me out.Natalie J.
these guys were great no improvement needed.Edward C.
Other than forgetting furniture pads... drop off location had to contact Browns to get credit.Steven B.
Jason tried to return trailer aside from truck so we don't get charged for nothing but computer system said no. Jason was very helpful.JEREMY W.
We set our pickup location to one of the multiple uhauls in our town, about two weeks prior to the move. Instead, the night before we got a call saying we needed to pick it up from a location 40 minutes out of our way. Nonetheless uhauls email and text for the new location was wrong. Which tact on an extra 15 minutes. Not happy at all.Christian P.