Customer Reviews for Brown Bear Storage, LLC

18 reviews

1219 11th Ave N.   Nampa, ID 83687

(208) 465-0900

Office Hours

  • Mon-Thur: 9 am–4:30 pm
  • Fri: 9 am–3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(208) 465-0900

1219 11th Ave N.
Nampa, ID 83687

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–4:30 pm
  • Fri: 9 am–3 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

No one answers the phone and no one calls to tell you what unit number is yours, sat outside of the gate for over 30min before cancelling online

ELI KOHL  |  Reservation 
Rating:
5.0

Friendly staff, convenient location. Reasonable prices!

steven james dahl  |  Reservation 
Rating:
2.0

Curtis was great to work with but rodents infested my storage. Very gross.

Phil Ritchie  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mike Amerino  |  Overall Experience 
Rating:
5.0

Great units and service. Curtis is great

Adam Sorich  |  Overall Experience 
Rating:
5.0

Price of monthly fee for storage was excellent. Did not increase the monthly amount our stay of 3 years. Very satisfied .

JEANNETTE KELLY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dearlyn Phillip  |  Overall Experience 
Rating:
5.0

Curtis was super helpful and sweet! I appreciate the great customer service!(:

Rachel Underwood  |  Overall Experience 
Rating:
5.0

Great service

WENDY MONTRELLI  |  Overall Experience 
Rating:
5.0

The staff were super friendly and eager to help.

Doug Green  |  Overall Experience 
Rating:
5.0

Move in & move out process was fast & easy. Property manager was great to work with. The facility had a fire. Appears waiting on debris to be removed.

Melodie Lamb  |  Overall Experience 
Rating:
5.0

The units were dirty most had broken doors and garage in them. There is people living in the empty units and some in units they rented. A tenant who had a unit next to ours was allowed to live there fell a sleep with a cigarette so they say. We lost everything in our unit to a fire. Maintenance/facilities guy could could hardly walk had trouble getting in out of his truck let alone take care of the place. Would not recommend this storage facility to my worst enemy

Kelly Davenport  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shantyl Ryder  |  Overall Experience 
Rating:
1.0

No refund on unused days after being paid in advance. Rentngettongnro high. Losing sight of customer

MICHAEL LAMARCHE  |  Overall Experience 
Rating:
5.0

Great customer service and affordable prices!

Privacy Request  |  First Impressions 
Rating:
1.0

We did not use this storage place, calls we`re not returned, store unit inaccessible.

Privacy Request  |  First Impressions 
Rating:
1.0

Every number you call it goes to one person who never answers the phone. Then I was given my information over the phone and it wasn`t correct. Tried to call back and no one answered

Privacy Request  |  First Impressions 
Rating:
3.0

The kiosk key board did not work. There were no instructions or option to access a reservation made from U-haul. The customer service line did not answer my calls or return my message.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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