Excellent service.
James C
Customer Reviews for Brothers Market 12 LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were very nice. I suggest better signs because it's not clear that the grocery store is the U-haul office. U-haul should let the customer know if they have changed the drop off point when they rent the truck, not through a text halfway through a move.
Perrin BI was double priced, went to fix it and now have been charged three times the amount. That doesn't make me happy. I am going back in to fix this. Their computer isn't working so transactions have to be done on a phone and I think it's just confusing. The people, however, are kind and trying to work things out. The actual working with them is great, the vehicle perfect.
Nancy NThis was not my original pick up location. It was 45 minutes away from where I live and in a bad part of time. We were scared to get out of the car. I would have been more comfortable at a uhaul facility.
robyn tHad problems with uhaul system. Took 1 1/2 hours to pickup a trailer.
Rick AThe box was full of straw and poop. Someone transported live stock in it and it wasn't cleaned afterword. We drove out to another uhaul location and used there supplies to clean it ourselves.
Michael E