Customer Reviews for Bropfs Cave Springs Boat Rv

Rating:

4.0

I can't answer questions 2 and 3 because: 2) I have never been there at night so I do not know if the lighting is good or if it even exists 3) I have never been to the office. I've done all my business by telephone which was fine. I have always been there during the day so I don't know how difficult it would be to access it during off hours. But the new number pads for unlocking the gate are very nice and work very well. I did not although I did not have instructions on how to enter the code or what the different color flashing lights mean I manage anyway. Overall my experience was very good because the people that I talk to on the phone were always helpful and we did our business without hassle. Thank you all!

Rating:

4.0

Great place to store campers. The people were extremely friendly, helpful and very informative. Price was quite reasonable compared to other storage places. Would highly recommend to anyone storing campers, RVs, etc.

Rating:

5.0

We were there for 7 years. The only reason we left was due to relocating.

Rating:

4.0

Was using this storage facility for approx 3 years, had no problems at all and Rick the person in charge was like and old friend to me. He was always courteous and did his job well.would highly recommend it for your truck. Car or RV or Motorcoach. Covering all of ST. CHARLES.COUNTY AREA ETC ETC

Rating:

5.0

I no problems at all, easy in easy out. Plenty of room around my camper. 👍🏼

Rating:

5.0

Always great to talk with Rick and Betty! Thank you!

Rating:

5.0

Great location and staff. We loved it there.

Rating:

3.0

Would feel better if their were more secure. Higher fence and cameras would have been nice since it sits so far off the road.

Rating:

5.0

Rick is simply an amazing human being, a true ANGEL! Never ever seen such a welcoming businessman like him! Really impressed by the gentleman & the great STORAGE FACILITY!! May God bless you Rick!

Rating:

1.0

The staff was always helpful and kind

Rating:

5.0

Very good communication and would highly recommend

Rating:

5.0

Great storage park lots of room when we get back home. We’ll see if there’s a spot open.

Rating:

5.0

The best large storage facility available

Rating:

5.0

Highly recommend this place

Rating:

5.0

We feel that the facility was not secure because our motorhome was broken in to and all storage handles were broken and opened. We are not sure what was taken. One of the catalytic converters were cut off. All a total of $1000.00 of damage. We feel Bropfs should cover part of it. Also, we moved out on 10-9-2022 and contacted Bropfs that day and were told quote "We don't have a way give you a refund of rest of the rent" what they should have said we will not give you a refund. We will tell everyone we know to go so where else to store their unit.

Rating:

5.0

Been with you all for a pretty good long time I've always been good to me the price increases weren't that bad if I make it back to St Charles I'll be calling you back

Rating:

5.0

awesome and convenient. great service.

Rating:

5.0

Very micr people to work with. Nice clean pretty well kept yard.

Rating:

5.0

Our camper did have an attempted break in - so don't think security was what it should have been. We were there for many years and satisfied with the facility but after the camper's window and antenna was broken off, we decided to move to a storage facility closer to our new home.

Rating:

5.0

Centrally Located, Office Staff was always a phone call away if I had any questions. Great Storage Lot!

Rating:

5.0

ricks a great guy and always does what he says he will do

Rating:

5.0

On behalf of my parents, Cecil and Reiko Martin, thank you for all the years of keeping their toys secure. Alex Martin 314-239-8289

Rating:

5.0

Lot is convenient , fair price.

Rating:

5.0

The couple that runs the facility are very nice. The drive through the storage is very bumpy because it is gravel and there are potholes everywhere. The spaces for campers are extremely small and depending on what type of stairs you have to get into your camper, it can be hard or impossible to get into your camper while it’s parked. We were broken into twice and had a battery and a grill stolen as well as they damaged the outside compartments to our camper. We spoke with other folks that park their camper there and they’ve had things stolen on multiple occasions as well. We did let the owners know both times. If you’re looking for a storage lot for something as simple as a trailer this lot is perfect. Campers are a lot more expensive and are in peoples radar to steal from as well as it’s nice to get into your camper when prepping to take it out and that can be very difficult depending on the spot and how well the vehicles next to you are parked.

Rating:

5.0

We only needed storage for our boat for a few months. The space was easy to access and the staff was always available and very friendly.

Rating:

5.0

Good secure storage for your RV. Different size spaces to suit your needs. Never a problem while there. Very convenient access for the St. Charles and St. Peters residents.

Rating:

5.0

We had our 5th wheel trailer stored at this lot for approx 2 years and we never had one ounce of trouble. It is a very clean and organized lot and we appreciate way it was maintained. We will definitely contact them again if we have another need for storage in the future. Thank you.

Rating:

5.0

I had a 25’ slot. Very reasonable price for the convenience of the location. Not sure of the office itself but any time I needed assistance someone answered the phone or emailed me back promptly.

Rating:

5.0

You guys need better security. My camper got broken into and vandalized at your facility, and has been in repair for over a month and I haven't even been able to use it yet. Very inconvenient! The fact that you take zero responsibility for it, bothers me a bit. Its very easy access to your facility. My family won't even use your facilities and they are who recommended you to me. Just disappointed. But Rick is very nice.

Rating:

5.0

I felt the spot next to me on the left was a little on my spot, which made it a little tight, but not that big of deal, everything worked out. Thanks for your service.

Rating:

3.0

We were unable to reach anyone at the facility. We are hoping to get a call back today to see if we have the correct spot. If not we will have to go back again today to move to the correct one.

Rating:

5.0

I needed the storage in a hurry and it was quick and easy to set up

Rating:

5.0

Hope to return in Spring

Rating:

5.0

Betty was very helpful in completing my order. She gave excellent directions and assigned an outdoor space that exceeded my expectations. I look forward to using the Bropfs service.

Rating:

5.0

Betty was very helpful in completing my order. She gave excellent directions and assigned an outdoor space that exceeded my expectations. I look forward to using the Bropfs service.

Rating:

4.0

Friendly and easy to deal with. Have stored my camper here for years and have no complaints.

Rating:

4.0

Everything went smoothly with my move and I`m completely satisfied. Thanks.

Rating:

5.0

Everything as expected. Parking spot numbers are hard to read

Rating:

4.0

Very good

Rating:

3.0

I think the parking spots are a little to close to each other.

Rating:

2.0

I am still waiting to reserve and move my camper to this facility. There is nobody there until 11/16. They did answer an email about looking at a couple of spots but have not heard anything since.

Rating:

3.0

Very convenient

Rating:

3.0

Betty was very kind and helped me out with the reservation and the move.

Rating:

3.0

People were very friendly and nice to work with. No complaints on the facility. Only issue was the main entrance was closed for construction no notice of this during reseravation process.