Comentarios del cliente para Brookvale Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Brookvale Mini Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Alexis Z. en

Grado:

El cliente no dejó un comentario.

Howard A. en

Grado:

El cliente no dejó un comentario.

WALTRAUT B. en

Grado:

The trucks should be full of gas when picked up and returned full.

Robert S. en

Grado:

Nothing. Donna was knowledgeable and had everything ready at the scheduled time.

Debra W. en

Grado:

Dona was extremely helpful. I called to tell her I was on my way and got a voice mail. She called right back and waited for me to arrive even though she had already worked 2 hours beyond closing. I told her about all the deception I received on the pick up end and she gave me a phone number to call to file a complaint. Very nice and customer service oriented person.

GLENN M. en

Grado:

Recommend Dona all the time

Henry T. en

Grado:

El cliente no dejó un comentario.

Duane B. en

Grado:

Great overall service!!! Couldn't be better. Very helpful in making a reservation. U-haul web site was almost impossible to work with Lancaster site did the reservation for me.

Phillip M. en

Grado:

El cliente no dejó un comentario.

Matthew G. en

Grado:

I made a reservation for a motorcycle trailer in White Stone. As I am driving to get the trailer, you text me to say I now need to pick up the trailer in Gloucester, 40 minutes in the wrong direction. I call to figure out a solution, you offer a different trailer, and demand a higher rental fee for it. When I begrudgingly agree, your credit card processing fails multiple times during payment wasting 30 more minutes of my day. Your inept system and agents delayed me 2 hours, gave me a trailer I didn’t want and had the gall to charge me more for it. If i had any other local option I would have cancelled and never use UHaul again. My rental should be refunded, please send the check to: Matthew Greene PO BOX 1155 White Stone, VA 22578 My # is 804-651-7003 if you wish to gain more details of my miserable experience.

Rory O. en

Grado:

El cliente no dejó un comentario.

Warner F. en

Grado:

El cliente no dejó un comentario.

Matthew G. en

Grado:

El cliente no dejó un comentario.

Cynthia N. en

Grado:

We always receive excellent service from Brookvale. Thank you.

GLENN M. en

Grado:

Donna provides excellent service above and beyond.

Kevin K. en

Grado:

Improve the internet for 24/7 pickup.

shawn S. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

Donna was excellent!

Lori Z. en

Grado:

Could not get anything done on web site. Very cumbersome. Had to phone in return. Overall an easy expierienice all the way around. Thank you!

Gerald H. en

Grado:

Good customer service. When they found an extra key on the floorboard, they immediately called me to see if it belonged to me. They were very honest and friendly.

glenn P. en

Grado:

Continue with the excellent work.

Giovani C. en

Grado:

Great job as usual

Arnoldo V. en

Grado:

El cliente no dejó un comentario.

Giovani C. en

Grado:

Great job, drop off was a breeze, people are so very helpful at this location.

Bryan B. en

Grado:

El cliente no dejó un comentario.

Giovani C. en

Grado:

Same thing, I can't think of anything, the staff was very helpful knowledgeable and friendly, great job uhaul.

GLENN M. en

Grado:

Sons provides excellent customer service above and beyond.

Ray W. en

Grado:

Awesome experience.. Thanks Donna

Eric D. en

Grado:

El cliente no dejó un comentario.

John K. en

Grado:

Everyone was nice and the truck was great, but I was charged for 90 miles more than I was allowed. There is no possible way that happened.

Karen F. en

Grado:

The transmission was a bit stiff and noisy.

Jerry W. en

Grado:

Dona has great customer service skills and went out of her way to help me. No improvement needed.