Comentarios del cliente para Brogan Oil Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Brogan Oil Inc

Grado total:

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Jack H. en

Grado:

El cliente no dejó un comentario.

Dimitrius W. en

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El cliente no dejó un comentario.

Michael K. en

Grado:

Make sure that everything that was ordered and requested weeks ahead of time was available at the time of pickup so that the customer doesn’t have to wait around.

Shawnetta S. en

Grado:

El cliente no dejó un comentario.

Michelle B. en

Grado:

El cliente no dejó un comentario.

Peter G. en

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El cliente no dejó un comentario.

JAMES G. en

Grado:

El cliente no dejó un comentario.

Kevin B. en

Grado:

El cliente no dejó un comentario.

rebecca L. en

Grado:

My overall experience with this Uhaul rental yesterday was the worst ever, poor, below average and unsatisfactory. I will not ever use this location again. I will recommend others not either. Yesterday morning during the office paperwork process it took 10 times as long. the gentleman behind the counter asked to see my driver's license and bank card 3 times or more. This same gentleman asked for my telephone several times. This unnecessary additional time held up my movers and I was charged more by my movers. Also, my bank charge had been debited for 3 uhaul truck rental transactions. Then the next day I received an email that stated I had late rental equipment or no equipment turned in. I turned in the truck the same day on Tuesday, August 20th in the evening hours before dark. The truck was filthy dirty and dingy inside the truck ... as if the inside never cleaned or wiped down. I HAVE NOTHING GOOD TO SAY ABOUT THIS RENTAL LOCATION AND MY RENTAL EXPERIENCE. I DEMAND MY MONEY TO BE FULLY REFUNDED! I can be reached at 813-598-2922. Rebecca Lauer

Timothy C. en

Grado:

El cliente no dejó un comentario.

JASON W. en

Grado:

El cliente no dejó un comentario.

Judithmarie B. en

Grado:

Since the online could not locate my account/contract, I had to call to check in my trailer return. Was transferred to several people/departments. No one understood why I was calling in my return. Last lady finally took information on my return and noted on my contract.

Roger S. en

Grado:

El cliente no dejó un comentario.

Timothy L. en

Grado:

Send your customers to Brogan Oil. Russell Bob Darrell Justin and the whole crew were Awesome.

patrica C. en

Grado:

Dropped off after hours.

Robert H. en

Grado:

Uhaul's reservation system is completely dysfunctional. I was called 20 minutes before I was suppose to arrive at my original pick up location to be told that there were no trucks available. While the new location was "only 3 miles away" this was during rush hour traffic and the new location was on the other side of the Ohio River. On top of that, they changed the reservation 20 minutes before the new location closed. We arrived right as it closed and they did not have record of our order. Luckily, the person working there was kind enough to stay open and work it out. I will avoid using Uhaul from here on out.

don S. en

Grado:

Drop off was quick and simple

marnica W. en

Grado:

El cliente no dejó un comentario.

Jakeda U. en

Grado:

El cliente no dejó un comentario.

Ernest T. en

Grado:

El cliente no dejó un comentario.

Devon S. en

Grado:

Make drop off points at another U-Haul location. I rented in Cincinnati and moved to Kentucky. The Kentucky location would not allow me to drop off there. I had to drive all the way back to Cincinnati to drop the truck off when finished. It really was an inconvenience

Jeffrey F. en

Grado:

Brogan was the best. We just made it minutes before closing and they were so nice and completed our check in very quickly. Asked about our move and how the trip went, asked if they could do anything for us, friendly, and smiled the whole time. Great place to work with.

Kim T. en

Grado:

Great Customer service.

Bouba C. en

Grado:

Best customer service ever. Manager was very respectful and helpful.

Joshua G. en

Grado:

El cliente no dejó un comentario.

RICHARD G. en

Grado:

El cliente no dejó un comentario.

Dave M. en

Grado:

Everything from pickup to return went smoothly

Jeffrey S. en

Grado:

El cliente no dejó un comentario.

Sylvia S. en

Grado:

Maybe not let the customer wait so long to get help when there are so many employees. I am assuming that because there is only one computer at the front desk, you can only process one customer at a time so that is why I waited patiently. Other than that, staff was friendly and the truck was fine.

Meghan B. en

Grado:

El cliente no dejó un comentario.

Brittany G. en

Grado:

Quick and easy pick up and drop off

Jason P. en

Grado:

El cliente no dejó un comentario.