Everything went very well. The pick up and drop iff
ron C.
Customer Reviews for Broadway Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Good folks here in Ada, OK on North Broadway. Very kind and helpful.
WILLIAM G.Nothing service was great.
Scott S.Ordered a dolly but it was not in the truck. Had to go back to U-HAUL location later to pick one up.
Machelle E.The guy at the uhaul location yesterday to refill the gas tank back to where I got it so I had to go back into town to refill the gas tank. He charged me for the miles I used to go get gad back in it which was like 6 miles. Also yesterday when I opened the back to the uhaul when I went to load my apartment there was cockroaches!!!! I had to put a tarp cover down so cockroaches didn't get to my stuff. So when I got to my new address I had to leave everything outside so I dont carry the cockroaches inside my home!!!! Also when I told the Uhaul guy about the Cockroaches his response to me was he knows he has to take care of it he should have told me prior to the day of renting it!!! I feel I should definitely be refunded of something!! I will NEVER rent with uhaul again!!
Rebecca M.These are good folks. I would always use this location.
David D.The return was after hours but I had talked to this location in advance of the rental. The automated system kept asking to return it at a location that was convenient for us...so I had to talk to a rep. Emerald was very kind and helpful...and got the location changed in the system to where we were and I had talked to before we rented at Tuttle Ok. All in all the experience was very good!!
LINDA C.Nothing, everything was great, rep was very helpful
Margaret L.This location was difficult to find. The address was inaccurate. I drove around an extra 20 mins trying to find it.
Cassandra C.The gentleman that helped us was very helpful and understanding.
Vickie S.I have rented from this location previously and always receive very good service. Very pleased and would definitely recommend them!
TAMARA H.Great experience all the way around. From pick up to drop-off, I found people to be friendly, helpful and caring. Will be using this location again mid-June. Would definitely recommend this location.
Tamara H.Seal the grommets in roof of truck so doesn't leak when raining. Clean the trucks before renting. Other than that the people were extremely nice and helpful just need to upkeep your trucks better.
Kristy M.The facility was not maintained in a professional manner and a lot of the trucks were sinking into the mud.
Chris M.Everything was first class, it was a great experience. Thanks,
wendell G.The 1.09 per mile is kinda outrageous!!!! Other companies like penske is alot cheaper but wasnt available in my area
Jimmy R.This location was great. The gentleman working was very friendly and informative. Wouldn't change anything
Deshawana M.The entire truck leaked and was terrible! We had to replace a king size mattress and box springs because of the leak! 8 boxes of everything from kitchen plates to clothes was destroyed! Very upset with this truck!
Phillip W.Great help
LARRY S.The trailer didn't seal, snow was all inside the trailer, all over all of my belongins. It would of been just as good as putting it in the bed of my truck. Could of saved me $288.. never again.
JOHN B.I was charged for extra miles but was supposed to get extra miles for free.
Dillon R.Always friendly. A pleasure to do business with. Only negative is express sign in. It doesn't appear to speed things up at all and not just this location. Otherwise all good
KURTIS G.We arrived after closing. The drop-off procedures were not easy to figure out. The drive leading to the locked gate is very short if you are trying to drop off a trailer.
ann C.Ha, unload for me??? Thanks for the good service!
ANNA B.Great customer service, easy check in, helpful, courteous, and the truck was very quiet and smooth riding.
Jerry P.Truck was very loud in the cab
Edward D.They were very gracious people and helping us get it checked in and couldn't ask for more
RAY C.Keep up the goo work Thx. Myles
MYLES M.Make van's more available for long halls
Thomas W.No problems
SHIRLEY O.Absolutely wonderful experience.
George D.No interaction when dropping off truck - it was after hours.
Alexis S.Quick drop off and check in. Gentleman has been with U-Haul 40 years. Knowledgable and professional
irby C.The representative was very helpful and kind. This was the second time I used this facility and he has been great both times.
KELI K.On the very very edge of town, not very convenient
Ernest L.I could not get the trailer lifted off of the ball of my truck. I had to call my dad and my husband to come help me lift it. Maybe the trailer should get a Jack to help with this problem.
KIRSTEN S.