Comentarios del cliente para Broadway Auto Mart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Broadway Auto Mart

Grado total:

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Karl K. en

Grado:

El cliente no dejó un comentario.

Dennis P. en

Grado:

El cliente no dejó un comentario.

Mark M. en

Grado:

The representative at this business is outstanding and deserves a raise. Very nice and professional.

Andrew V. en

Grado:

I rented and paid for a 15 ft box truck and received a 10 ft box truck. Will not ever rent from there again.

Abby B. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

The customer services is great.

David W. en

Grado:

El cliente no dejó un comentario.

MICHAEL C. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

El cliente no dejó un comentario.

Chance B. en

Grado:

El cliente no dejó un comentario.

ARTHUR H. en

Grado:

I had reserved 10 ft truck but was given a 15 ft....the fuel consumption of that truck was horrendous...7.5 mpg 100 dollars in fuel compared to 30 dollars with 10 ft...this put a burden on me an was not offered any compensation basically an Oh Well......

Charles S. en

Grado:

Have better selection and longer time slots. My use of truck was cut short, mostly by employee being 30 minutes late. Didnt get job with truck done due to this. Wont use uhaul again

Edward M. en

Grado:

El cliente no dejó un comentario.

Stacey W. en

Grado:

El cliente no dejó un comentario.

William D. en

Grado:

El cliente no dejó un comentario.

Teddy H. en

Grado:

El cliente no dejó un comentario.

KEN E. en

Grado:

Tan City in Campbellsville, KY is not a good representative for U Haul. I contacted them to confirm the time for pick up of truck...but ..no one was on site at agreed upon time. I would not recommend them for anything.

Rusty C. en

Grado:

The location and dealer was perfect but the trailer pulled horribly, it seemed like a bearing in the wheel was bad or something. I reported it to the dealer. Please have it looked at before the next customer rents it thanks

William D. en

Grado:

El cliente no dejó un comentario.

Carol T. en

Grado:

400 miles into trip realized charging port for phone not working resulting in no phone, and no GPS for last 300 miles. Otherwise vehicle was pleasant to drive and performed well.

MARCUS G. en

Grado:

El cliente no dejó un comentario.

Zach L. en

Grado:

A jack for the trailer

Brent B. en

Grado:

The workers were very courteous and helpful! Thanks!

David R. en

Grado:

El cliente no dejó un comentario.

Marlin B. en

Grado:

El cliente no dejó un comentario.

Nancy D. en

Grado:

Great service... Great people! Thanks!!!

Deborah H. en

Grado:

Work on the mobile application check in process that has redundancy on what was already been set up online and is very time consuming at pickup time.

Chuck D. en

Grado:

The employee at the drop off location was very professional and tried to help.

JOSEPH U. en

Grado:

Can't improve on excellence!

Austin M. en

Grado:

El cliente no dejó un comentario.

Rickie S. en

Grado:

Lower cost.

Anthony S. en

Grado:

El cliente no dejó un comentario.

Maurice C. en

Grado:

El cliente no dejó un comentario.

Delisa P. en

Grado:

El cliente no dejó un comentario.

ELIZABETH M. en

Grado:

El cliente no dejó un comentario.

MERION H. en

Grado:

agent is very good

vickie M. en

Grado:

Customer service is great !! No complaints !!

Frank F. en

Grado:

Actually this is the best UHaul location in Campbellsville.

rita A. en

Grado:

Have some gas in it. It only had 1/8 tank of gas even though the paper said 1/4. I had to immediately go get gas, very stressful.

TONYA W. en

Grado:

El cliente no dejó un comentario.

BRUCE K. en

Grado:

El cliente no dejó un comentario.

JASON H. en

Grado:

El cliente no dejó un comentario.

Michael L. en

Grado:

El cliente no dejó un comentario.

kim D. en

Grado:

I feel that this experience was the best I have ever had with Uhaul. Everything went as planned. The agent was so much nicer than the ones in the past. She was friendly and explained things better to me than before. I thought this was an excellent experience.

Albert Y. en

Grado:

We had trouble locating the key drop location, When we found it, it was too small to accept the lock we were instructed to put in it.

Rebekah B. en

Grado:

Great customer service. Checked the truck, was very personable, and helpful

LISA W. en

Grado:

I had an wonderful customer service experience at the Uhaul rental location at Broadway Auto Mart. I highly recommend this location over all other locations in Campbellsville, KY! Meagan is amazing!

J DWAYNE H. en

Grado:

El cliente no dejó un comentario.

tom D. en

Grado:

Nothing. Service was excellent.

MICHAEL M. en

Grado:

El cliente no dejó un comentario.

Tom D. en

Grado:

El cliente no dejó un comentario.

Jim D. en

Grado:

El cliente no dejó un comentario.

DOMINIQUE T. en

Grado:

Free U Hauling during Black History Month

Cindy A. en

Grado:

Staff stated just to drop off I wasn’t sure if something had to be signed but they were very nice

MICHAEL M. en

Grado:

El cliente no dejó un comentario.

donald B. en

Grado:

El cliente no dejó un comentario.

KAYLA V. en

Grado:

She was absolutely amazing! Very nice and will work with you any way she can!!!! Will recommend her to anyone!!!!

HOPE E. en

Grado:

El cliente no dejó un comentario.

amanda E. en

Grado:

The business was not open on time so we could not return the truck on time, but since we were not charged a late fee it was fine. Just didn’t know if we could leave key in the drop box since we weren’t using the app.

larry K. en

Grado:

Kind of a sketchy area. I wouldn't leave my personal vehicle area there. The app could be improved for the drop off portion. I wasn't totally confident that I was completely finished with the process.

Amanda D. en

Grado:

El cliente no dejó un comentario.

john G. en

Grado:

El cliente no dejó un comentario.

KERRIE B. en

Grado:

El cliente no dejó un comentario.

Brian F. en

Grado:

El cliente no dejó un comentario.

Tom D. en

Grado:

El cliente no dejó un comentario.

SUZANNE Z. en

Grado:

El cliente no dejó un comentario.

JEROME E. en

Grado:

El cliente no dejó un comentario.

Tim G. en

Grado:

El cliente no dejó un comentario.

Tim G. en

Grado:

El cliente no dejó un comentario.

vickie M. en

Grado:

First of all, I never realized that we had a U Haul rental facility in my town. When I googled to find a location, I was very pleased to find out there was one, within a very few miles of my home. Since I was only moving things from one location to another, in the same town, this was just perfect !! The first time I called to find out the specifics, every question/concern I had was answered. I don't remember the ladies name, but she understood my need, clearly explained every detail, gave me an estimated cost & above all, was very courteous. When I knew the exact date I needed the truck, I called back to get it arranged, couldn't have asked for better service, & it was so easy. The morning (1-I7-18) I arrived to get the truck, Mr Wise also explained every detail & was very courteous as well. The truck was perfect for my needs, it was clean, & ran great. I returned the truck later the same day, putting the key in the dropbox, which was a GREAT convenience. Kudos to each & every one of you, keep up the good work !!

David A. en

Grado:

On this Van the bright lights only worked when you manually pressed the switch.

Latrece C. en

Grado:

El cliente no dejó un comentario.

glenda C. en

Grado:

El cliente no dejó un comentario.

DANNY U. en

Grado:

El cliente no dejó un comentario.

TRENTON M. en

Grado:

El cliente no dejó un comentario.

Steve L. en

Grado:

El cliente no dejó un comentario.

OTIS M. en

Grado:

Nothing

MARVELL M. en

Grado:

El cliente no dejó un comentario.

OTIS M. en

Grado:

Nothing

Larry B. en

Grado:

Great service

Thomas F. en

Grado:

El cliente no dejó un comentario.

Debbie P. en

Grado:

Great customer service!

Charles S. en

Grado:

El cliente no dejó un comentario.

Eric H. en

Grado:

El cliente no dejó un comentario.

Christen M. en

Grado:

El cliente no dejó un comentario.

Juanita L. en

Grado:

El cliente no dejó un comentario.

Bryan S. en

Grado:

El cliente no dejó un comentario.

Jamie W. en

Grado:

The truck shook really bad and pulled hard to the right. It was hard to keep on the road when speeds over 55 were reached. I drove on I65 North which has a speed limit of 70. The truck really wasn't safe. It smelled like smoke.

THOMAS K. en

Grado:

El cliente no dejó un comentario.

David F. en

Grado:

The agent's computer was either very slow or the U-Haul renting process is too slow. It took forever for the agent to complete the electronic paperwork and print out the rental papers.

kenneth A. en

Grado:

I would never use uhaul again..because of the dealer I dealt with

Sonya C. en

Grado:

I rented a 15ft truck on 5/27 and when I picked up it had 7/8 of a tank of gas in it. I drove less than 60 miles. And the gas hand was on 5/8 of a tank and using the copy of my contract I went by it to determine how many gallons to put back in to bring it back up to 7/8 of a tank. It said 4 gallons. So I put in 4.6 gallons and returned the truck. Then I was charged another 16+ dollars for more gas.

Pat B. en

Grado:

They were friendly and nice to work with, the office leaves a little to be desire - strong smoke smell. They did have what we needed and were very accommodating.

DAVID K. en

Grado:

Excellent service all around. Friendly, fast, easy and exactly what we needed. Will definitely use again if needed and will recommend this location to others. Thanks a bunch!

Ryan D. en

Grado:

Would have liked having the option of a bigger truck, but the service was excellent otherwise.

Erin B. en

Grado:

El cliente no dejó un comentario.

jim D. en

Grado:

El cliente no dejó un comentario.

DOUG B. en

Grado:

Staff was great and very helpful. Truck was clean and in perfect working order.

DOUG B. en

Grado:

Staff was very friendly and helpful. Great to work with. Equipment was clean and worked perfectly. Great to have them in the area.

Patricia M. en

Grado:

Not there fault, but I had to drop it off when they were closed and now I have been charged for extra mileage when I was told on the phone by one of your reps. that I was being given 20 extra miles. I had tried to pick up the truck 5 miles closer to home but was told I had to go to the other place. My son forgot to write the mileage down but he said it was not over the 20 extra miles. I noticed a charge on my bank account for $7 and some change from the drop off point. I am very disappointed this time in Uhaul.