Comentarios de los clientes para Brimmage Automotive

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Brimmage Automotive

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Paul W.
Clasificación:

El cliente no dejó un comentario.

Robert T.
Clasificación:

Location was great! My only issue was with the mobile app. Returning the equipment the app glitched said I was done I dropped the keys into the drop box after the app told me too. Once I clicked okay the app then instructed me to return my truck again. Which then I had to retake photos and upload them which I couldn't because I already dropped the keys in the box.

Charnissa B.
Clasificación:

Clarify the numbers needed as a reference. I put in several cell phone numbers, and they did not confirm my reservation until I used a landline number. There was no instruction for a landline.m

Antino M.
Clasificación:

El cliente no dejó un comentario.

Jasmine B.
Clasificación:

El cliente no dejó un comentario.

Barbara S.
Clasificación:

UHaul listened to what I needed and provided professional assistance. Thank you Brimmage Automotive UHaul!

SUSAN B.
Clasificación:

I bought the truck back 2 hours late because broke my arm and they charged me another whole day-the reason I broke mt arm is because a dryer fell on me down a stairwell which would not have happened if these guys had had a dolly for me to rent- now i have 4 pins in my arm and have to go though 2 more surgeries...

Alvin E.
Clasificación:

El cliente no dejó un comentario.

Stephan P.
Clasificación:

El cliente no dejó un comentario.

Nyah B.
Clasificación:

The inside of the truck was very dirty. There was food and drinks left inside the truck. There was used tissue inside the passenger door cubby. They middle compartment had trash left in it.

Taylor L.
Clasificación:

El cliente no dejó un comentario.

Jeffery M.
Clasificación:

Listen closer to customers requests, stop adding charges that customer did NOT ask for, listen to the spelling of people's names when they literally spell it out, make sure customer doesn't have to repeatedly call back because of your CSR's mistakes

bryan S.
Clasificación:

Everything was good. I was not offered any additional supplies, boxes, hand truck, tie down straps, etc. Not sure if those were an option, but the equipment/trailer I rented worked great. I will definitely recommend U-Haul and this location to others.

Chloe W.
Clasificación:

Make sure all the equipment is in working use. It is ridiculous to have to wait to be helped by roadside assistance, even if you are still in your original destination. It's a shame the poor customer service I've seen this time using uhaul.

Anthony C.
Clasificación:

The website states that I can pick up the truck whenever on the day of rental but I was unable to pick it up before my scheduled time.

Emma P.
Clasificación:

El cliente no dejó un comentario.

Casey V.
Clasificación:

El cliente no dejó un comentario.

Jordan B.
Clasificación:

El cliente no dejó un comentario.

Michael L.
Clasificación:

El cliente no dejó un comentario.

Alfred B.
Clasificación:

El cliente no dejó un comentario.

William R.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

El cliente no dejó un comentario.

Vernice N.
Clasificación:

El cliente no dejó un comentario.

Debra W.
Clasificación:

El cliente no dejó un comentario.

Christopher D.
Clasificación:

El cliente no dejó un comentario.

Maxwell H.
Clasificación:

El cliente no dejó un comentario.

Sheqwena E.
Clasificación:

El cliente no dejó un comentario.

Larry N.
Clasificación:

No problems

Brandon F.
Clasificación:

El cliente no dejó un comentario.

Brenda H.
Clasificación:

El cliente no dejó un comentario.

Julie H.
Clasificación:

El cliente no dejó un comentario.

Cindy S.
Clasificación:

El cliente no dejó un comentario.

ERIC S.
Clasificación:

El cliente no dejó un comentario.

Joseph M.
Clasificación:

Just make sure vehicle is clean all over. The truck I rented had ashes in ash tray. I'm not a smoker and do not like that smell

PHYLLIS C.
Clasificación:

El cliente no dejó un comentario.

Dwight W.
Clasificación:

El cliente no dejó un comentario.

Jody S.
Clasificación:

El cliente no dejó un comentario.

Jeffrey F.
Clasificación:

El cliente no dejó un comentario.

Wayne H.
Clasificación:

El cliente no dejó un comentario.

Robert B.
Clasificación:

El cliente no dejó un comentario.

KEN C.
Clasificación:

Brimmage has always treated me like royalty.. They're a great bunch of folks

Aloysius B.
Clasificación:

The employee was very good at helping us connect the trailer to our truck. He also was able to provide equipment we were lacking to properly hook up the truck to the trailer. I will use this location again. Thank you!

Keith B.
Clasificación:

El cliente no dejó un comentario.

Seth R.
Clasificación:

Everything was good at pickup

James S.
Clasificación:

99 cents a mile is totally ridiculous

Jean P.
Clasificación:

El cliente no dejó un comentario.

Neil B.
Clasificación:

Great place and service!

Mark P.
Clasificación:

We had to return the truck after hours so we didn't interact with any personnel. The drop off location was convenient to the place where we were staying and everything went very smoothly for us at that end of our trip as well.

Connor D.
Clasificación:

El cliente no dejó un comentario.

Cindy M.
Clasificación:

El cliente no dejó un comentario.

Danielle T.
Clasificación:

Great customer service!

Bradley F.
Clasificación:

El cliente no dejó un comentario.

Tony L.
Clasificación:

Interior of truck was a bit dirty but sufficient for a short move. Truck ran well and had no problems. The online checkout was helpful since the location was closed; however, the Uhaul website process was horrible. From the moment I attempted to check out the truck until I finally pulled off, it was about 45 minutes. The website asks for information that should have been resolved before I was even able to reserve it. Finally, the final checkout happened quickly on the following business day. The folks at Brimmage Automotive were great.

Andy R.
Clasificación:

El cliente no dejó un comentario.

JACK K.
Clasificación:

OUTSTANDING customer service. Friendly and efficient! Best experience with uhaul and I used uhaul for 10 different moves.

Sharon S.
Clasificación:

Vehicle was disgusting inside. It was sticky, smelled awful, crumbs everywhere, and spilled beverage all over everything. Wiped it down jus to tolerate driving it. Disappointed since the uhaul I rented the month before was great.

Joel C.
Clasificación:

They were close about 20 minutes before closing time.

Ora S.
Clasificación:

El cliente no dejó un comentario.

maura R.
Clasificación:

El cliente no dejó un comentario.

Mark H.
Clasificación:

Tires were extremely out of balance

Elizabeth D.
Clasificación:

El cliente no dejó un comentario.

Rhonda J.
Clasificación:

More lights and a more secure drop off box.

linda P.
Clasificación:

El cliente no dejó un comentario.

MARK L.
Clasificación:

Very prompt, took care of everything, was on the road in just a few minutes.

Katherine B.
Clasificación:

El cliente no dejó un comentario.

Ansley H.
Clasificación:

El cliente no dejó un comentario.

Tiffany M.
Clasificación:

El cliente no dejó un comentario.

eugene H.
Clasificación:

El cliente no dejó un comentario.

john W.
Clasificación:

El cliente no dejó un comentario.

jacob H.
Clasificación:

Nothing everything was great

Vern W.
Clasificación:

El cliente no dejó un comentario.

Joe J.
Clasificación:

El cliente no dejó un comentario.

Harold L.
Clasificación:

El cliente no dejó un comentario.

Steven B.
Clasificación:

El cliente no dejó un comentario.

Frank H.
Clasificación:

Needs bigger sign making it easier to see.. Nothing else, very nice staff and large waiting room

Boyd S.
Clasificación:

El cliente no dejó un comentario.

OSHA T.
Clasificación:

El cliente no dejó un comentario.

Katie S.
Clasificación:

El cliente no dejó un comentario.

pete C.
Clasificación:

Didnt think I was going to be able to make entire move in one day and be able to return truck before they closed. Was given a 2 day rental. Wished I could have gotten a little money back.

Joel C.
Clasificación:

Judging from my experience, this was a perfect experience. Just don't change the great service.

joshua B.
Clasificación:

El cliente no dejó un comentario.

RALPH T.
Clasificación:

not a thing everything was top notch

Trey F.
Clasificación:

El cliente no dejó un comentario.

SKIKEKA P.
Clasificación:

El cliente no dejó un comentario.

Sherry W.
Clasificación:

They were the best to deal with !

Carla S.
Clasificación:

The automated from phone was a little irritating but I got it. But as of caring for your customer me. I give 0. I turned in the key to the Dropbox but I locked door trying my best to follow instructions my pouch was left inside and I had dropped keys in drop box the guy had just drove off. My insulin was inside I'm 7 in a half hours away from home no medicine begging can they please tell the guy to turn around he could not be far. All I got was you turned truck in so we can't help. But one agent Christina did try her best ever though they were going charge. She made me feel better. But end of story I paid for my own lock smith and got my medicine sugar level was 574 I could have passed out.

Christopher C.
Clasificación:

El cliente no dejó un comentario.

Bill W.
Clasificación:

El cliente no dejó un comentario.

Demetric S.
Clasificación:

El cliente no dejó un comentario.

Joel C.
Clasificación:

El cliente no dejó un comentario.

Matthew T.
Clasificación:

Pickup location changed after creating order. Drop off destination was not "anywhere I wish" or the most convenient location either. The online after hours drop off does not allow for location changes but rather charges extra for that.

JOHN B.
Clasificación:

excellent all around.

Domingo M.
Clasificación:

El cliente no dejó un comentario.

GERALD W.
Clasificación:

El cliente no dejó un comentario.

yakeshia H.
Clasificación:

El cliente no dejó un comentario.

Dave H.
Clasificación:

My pickup location was changed without notification. I showed up as scheduled at the original pickup point only to be informed that my my pickup location had been changed to another Uhaul center. I even received a phone call the day prior to pickup to confirm the reservation but no mention of the change in pickup point. I had three helpers on the clock for an hour and a half waiting for me to arrive with the truck. I have no objection to a change in pickup point but I do object to not being notified beforehand.

BENJAMIN T.
Clasificación:

Very polite and helpful

cynthia K.
Clasificación:

Nice guy

Staci M.
Clasificación:

Best experience! Thank you!

Trema K.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba