Customer Reviews for Bright Works Cleaning Services
(U-Haul Neighborhood Dealer)

138 reviews

412 SW Adams Blvd   Bartlesville, OK 74003

(918) 213-4809

Location Hours

  • Mon-Sat: 7 am - 6 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(918) 213-4809

412 SW Adams Blvd
Bartlesville, OK 74003

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 6 pm
  • Sun: 9 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Katherine P. 
Rating:
5.0

Customer did not leave a comment.

GREGORY C. 
Rating:
1.0

Customer did not leave a comment.

Charley N. 
Rating:
4.0

N/a

KAYLA G. 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
4.0

Customer did not leave a comment.

Richard R. 
Rating:
2.0

Truck had check engine light on, and barely ran when idling. It did not have working air or radio. Glad my move was not a long distance. Online check in was awkward and lady didn't have keys in the check out lock box, as app stated. Reservation was supposed to be picked up at different location, buy it was changed day of move, with no notice. Not happy with uhaul at the moment, just glad this move is over.

Ashley L. 
Rating:
1.0

Quicker pickup of equipment. Took well over an hour even though I did the online checkin ahead of time. Agent had to change my vehicle twice because it was double booked then milage was not correct on truck so that was another issue. Was not pleasant and put me well behind schedule for movers.

Amanda H. 
Rating:
5.0

Very helpful

BETSY B. 
Rating:
3.0

Nothing

judy K. 
Rating:
5.0

Customer did not leave a comment.

RICHARD WAYNE B. 
Rating:
4.0

Customer did not leave a comment.

Patrick S. 
Rating:
5.0

Customer did not leave a comment.

CARL S. 
Rating:
5.0

Price was not what was given at time of reservation, $120 for 3 days plus utility dolly$30 somehow came to $229 for in town move that put 28 miles on truck, a lot of hidden fees apparently

BRYON W. 
Rating:
4.0

Clean the office.

Dominick A. 
Rating:
5.0

Customer did not leave a comment.

Dominick A. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH M. 
Rating:
5.0

NA

JOSEPHINE C. 
Rating:
4.0

Customer did not leave a comment.

BEN AUDIE W. 
Rating:
3.0

Customer did not leave a comment.

Billy C. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

None. Robin at this location was amazingly helpful and kind. She worked so hard to make sure I had what we needed! We appreciate her so very much!

LIAHONA L. 
Rating:
5.0

Customer did not leave a comment.

TERESA G. 
Rating:
3.0

Was not happy that I reserved and thought I was getting a 20ft and someone changed it to a 26ft and charged me for the 26ft. If I wanted to pay for a 26 ft I would of reserved a 26ft

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

DARLENE M. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

none

GEORGE G. 
Rating:
5.0

Staff was so friendly and SO helpful. They worked very hard to ensure that I had a truck available when my son needed one. Great job explaining all the requirements for return (unlike other locations in other cities recently used). This was the 3rd uhaul rental in 3 months for one-way rentals and best location by far. This location was outstanding.

CRIS B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

I was very happy with the service I received from your establishment!!

CAROL R. 
Rating:
5.0

Customer did not leave a comment.

CONNIE B. 
Rating:
5.0

Customer did not leave a comment.

Lesley M. 
Rating:
5.0

Very nice people. Super helpful and care about ther clientele

BARBARA K. 
Rating:
5.0

Very good experience.

Paul B. 
Rating:
2.0

The site had multiple customers and only one attendant so we had to wait for assistance. The truck was not available at the desired time. However, I am not sure this was an issue with the location.

Deaven C. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
4.0

Customer did not leave a comment.

Micah W. 
Rating:
5.0

The service was very good.

LISA M. 
Rating:
5.0

Customer did not leave a comment.

Cody R. 
Rating:
5.0

Customer did not leave a comment.

CONNIE B. 
Rating:
5.0

This location was by far excellent. Even After after the worse experience with U-Haul this particular location was able to satisfy my needs at the very last minute way. My problem was with the call center not verifying the truck that I was supposed to have last minute phone calls about not having Available truck for me when the reservation was made a month prior to rental

Marshayla R. 
Rating:
3.0

Customer did not leave a comment.

Daniel W. 
Rating:
4.0

Customer did not leave a comment.

OSCAR V. 
Rating:
5.0

Customer did not leave a comment.

RABECCA H. 
Rating:
5.0

Customer did not leave a comment.

SCOTT M. 
Rating:
5.0

Customer did not leave a comment.

JASON C. 
Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
2.0

Customer did not leave a comment.

Westly V. 
Rating:
5.0

Had an issue with the online ordering of a truck was sent to wrong location and the owner of this bartlesville location was nice and friendly and helped me solve the issue and had me on the road asap. Definitely recommend this location great friendly service!

JONATHAN L. 
Rating:
5.0

Customer did not leave a comment.

Rosemarie T. 
Rating:
5.0

Customer did not leave a comment.

ROY C. 
Rating:
5.0

Customer did not leave a comment.

RANDAL R. 
Rating:
5.0

Everything was great

STEVEN H. 
Rating:
5.0

Second time dropping off at this location and both times was very pleasant.

Carl B. 
Rating:
3.0

Customer did not leave a comment.

MATTHEW F. 
Rating:
4.0

Customer did not leave a comment.

ZACHARY H. 
Rating:
5.0

Good customer service. Great folks.

JAMES F. 
Rating:
5.0

Representative at this location went above-and-beyond to ensure a positive customer experience, despite U-Haul corporation's bureaucratic, logistical, and technological inadequacies.

Joseph B. 
Rating:
4.0

Customer did not leave a comment.

Dawn D. 
Rating:
5.0

Service was excellent

JAMES B. 
Rating:
5.0

Robin was teriffic! She paid attention to all the little details. Her son drove a truck for me. He was excellent and took great care of me.

DEBORAH J. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
5.0

Customer did not leave a comment.

BRYAN A. 
Rating:
4.0

There is some confusion concerning the address of the location. The reservation indicates I should go to the Junk Store on Frank Phillips. When I didn't receive a call I called the number on my reservation and found out I should go to Bright Works on Adam's. It would have been very inconvenient if I wouldn't have gotten the updated location.

dennis P. 
Rating:
5.0

Excellent job done by the location personnel.

Rick B. 
Rating:
5.0

I like this place and got excellent service. Nice people.

JAMES LYNN R. 
Rating:
5.0

Customer did not leave a comment.

ROGER B. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY G. 
Rating:
3.0

Customer did not leave a comment.

JASON F. 
Rating:
5.0

Customer did not leave a comment.

GREGORY C. 
Rating:
5.0

I could not return the trailer using my phone. Your website kept freezing and wouldn't recognize my location. It was beyond frustrating.

Lawrence P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
4.0

Customer did not leave a comment.

Andrea S. 
Rating:
5.0

Check in was very prompt. Friendly and asked if we had any problems with truck etc.

Darrell B. 
Rating:
4.0

Customer did not leave a comment.

Maurice C. 
Rating:
5.0

Customer did not leave a comment.

Lisa B. 
Rating:
2.0

Customer did not leave a comment.

ANTHONY B. 
Rating:
5.0

Customer did not leave a comment.

JACQUIE H. 
Rating:
5.0

Customer did not leave a comment.

DUANE M. 
Rating:
5.0

I left equipment there after closing time.

ALBERT S. 
Rating:
3.0

Customer did not leave a comment.

REBECCA M. 
Rating:
5.0

Customer did not leave a comment.

ANGELA H. 
Rating:
5.0

Best customer service at this location , so very helpful. We had a very difficult trip of over 3800 miles with many delays due to wrecks on I40. They were very supportive!!

GAIL B. 
Rating:
5.0

A pleasure to deal with. Unlike your renter at coles rental

BRYCE S. 
Rating:
5.0

Customer did not leave a comment.

SHELBY G. 
Rating:
5.0

Super friendly very accommodating that's the place to go for a Uhaul

DENNIS T. 
Rating:
5.0

Customer did not leave a comment.

James Z. 
Rating:
5.0

This location (Bright Works Cleaning Services) provides prompt and efficient service, I use them frequently. For my purposes it is hard to think of an improvement.

Christopher E. 
Rating:
5.0

No issues or problems reserving and renting a 5x8' pull behind trailer. The trailer was the perfect size for a long couch and dresser, and not "large enough" to return home with more than I could fit into my already furnished home! That kept me out of trouble. It worked splendidly, and was no challenge to pull across Oklahoma. Brightworks was a pleasure to do business with.

ANDREW R. 
Rating:
2.0

Uhaul I rented has CV joint going out. Was not made clear on what my costs were. This was my first time renting from U-Haul. I will go back to renting from Penske.

KATHLEEN A. 
Rating:
5.0

Excellent return!

elzie B. 
Rating:
5.0

Customer did not leave a comment.

Randall S. 
Rating:
3.0

Customer did not leave a comment.

Patricia W. 
Rating:
5.0

Nothing at all! No improvement needed! I love the guys who run the Uhaul here in town they are amazing!!!

AMANDA S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
3.0

The gentleman was nice, although a tad slow, it took almost 30 minutes to get the truck that I had already paid for. It was clean and did drive well.

TIMOTHY K. 
Rating:
5.0

I was very satisfied with this transaction and will certainly use them again.

BARBARA H. 
Rating:
5.0

Customer did not leave a comment.

Bill E. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

DUANE M. 
No reviews have been submitted for this location.

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