Comentarios del cliente para Bridgewater Car Care

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Bridgewater Car Care

Grado total:

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Nicholas C. en

Grado:

this is a fraudulent transaction!!!

Jon Mark O. en

Grado:

El cliente no dejó un comentario.

Robert K. en

Grado:

El cliente no dejó un comentario.

Brian H. en

Grado:

The truck and tow dolly had just been dropped, so there was no time to clean it up. The windshield was cracked. My blankets and appliance dolly were at a completely different location. None of that is the fault of that location. The woman there was as disappointed as I was and did everything in her power to make Uhauls shortcomings up to me. She was great and I am grateful for her. Uhaul has a responsibility to ensure that all of my equipment is on target and in good condition. Uhaul failed me and their location. I will never use or recommend Uhaul again.

Autumn F. en

Grado:

I would let your customers know ahead of time that they only need to drop the key off and not any paperwork. Thank you for your help!

Brian W. en

Grado:

There were no other U-Haul vehicles on the lot, other than a small sign that read “U-Haul rentals” and a key drop box on the side of the building, behind a parked car, could hardly tell I was in the right place.

Alan W. en

Grado:

I reserved / rented a 12 ft truck around 10 days ago to move some materials and wished I had a larger truck so this time I reserved and rented a 15 ft truck and guess what...? It is the same exact size as before only this time they included the 3 extra feet above the cab? Not cool. I made it work but that is really poor form in my opinion. In fairness both the 12 ft and the 15 ft trucks were the same price but that is not the point. It would be so much better for the consumer if there was better consistency on how they are marketed.

Darrell R. en

Grado:

El cliente no dejó un comentario.

Anitha W. en

Grado:

El cliente no dejó un comentario.

Darrell R. en

Grado:

El cliente no dejó un comentario.

Luis R. en

Grado:

It was the best in price compare to others rigth on budget

Constance S. en

Grado:

Customer service was excellent

Mark U. en

Grado:

Friendly staff

Tashfia H. en

Grado:

El cliente no dejó un comentario.

Ji Won K. en

Grado:

El cliente no dejó un comentario.

AKI H. en

Grado:

El cliente no dejó un comentario.

Melvin C. en

Grado:

El cliente no dejó un comentario.

Nolan M. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

Truck wasn’t cleaned on inside. Cigarette ashes were in a spot on the drivers side door and cigarette butts were in the truck. No washer fluid was in the truck. The furniture pads I rented were not in the truck.

Felicia G. en

Grado:

Cab of the truck had trash in it and the floors and cup holder were dirty. I requested an appliance cart and got two furniture dollies and furniture pads. I wasn't informed about refueling prior to return, it may have been in the contract but is hard to read on a phone.

mike H. en

Grado:

The initial check-in process after hours needs to be simplified. Once you get in the system it works well. Just a lot of hoops to jump through... and this is for any location.

Carl L. en

Grado:

El cliente no dejó un comentario.

Jeff H. en

Grado:

Very kind and helpful staff. The pkg deal offered to us helped us not only to move our daughter out of state, but for the extended time, we could use it as a vehicle while our car was being repaired. Thank you Jennifer!

Teresa L. en

Grado:

After the miserable time actually getting my Uhaul location the people at the pick up location were very helpful and made the end experience great.

Rodney D. en

Grado:

Fix the damaged truck. Faster pickup and drop off online.

Volodymyr A. en

Grado:

El cliente no dejó un comentario.

Jean H. en

Grado:

Very kind and patient staff!

Teresa C. en

Grado:

Jennifer was super friendly and easy to work with. I appreciated her kindness during a very stressful time for our family!

Elizabeth E. en

Grado:

I had planned to pick my uhaul up in one location. It was not ready so I was sent to another location farther away. I was told by the rep that I would receive a $50 discount and that my mileage would be discounted as well. I never received either of those two things and my card was charged the full amount. Now the rep will not return my calls or messages.

Harold S. en

Grado:

El cliente no dejó un comentario.

Robert L. en

Grado:

The back of the truck had a good deal of dirt and some mud. Otherwise it was a good experience and quick service.

Cynthia H. en

Grado:

Make the app user friendly. Hold times were very long. I had to call back five times before we could get my order number linked to my account so that I can pick up the vehicle. Finally ,the last person that I spoke to you was able to get us linked to my account so we could get the vehicle. Then, we had to verify our IDs several times. When I received the vehicle it was filthy. It had a dead squished mouse in the back and was disgustingly dirty. There were cigarette butts all over the inside. We were moving and it was pouring down rain and the truck was leaking and our mattresses were soaked. I was hoping to get the first vehicle at 9 a. M. It took several hours before I was able to actually pick it up because of all the issues. Terrible experience!

Bruce W. en

Grado:

El cliente no dejó un comentario.