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aroon C
Customer Reviews for Corner Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
U-Haul transferred my truck to a different location. The location I got could not pick up at the counter. Had to do a lockbox. Spent 1 hour trying to get my keys. Unacceptable. Very bad business practice.
Russell Bwas charged for a dolly and furniture pads but never received any
Brandi TBeing able to pickup my reservation took an extremely long time as my information had been done incorrectly. Although the representatives at Corner Express were helpful and nice. The representatives at uhual location on McDowell and 24th and whoever they spoke to on the phone with were very degrading. They spoke ill about me(the customer) and I was within listening distance. I will absolutely do my best to avoid uhual for future moving needs. Super confusing experience and not all employees are on the same page in regards to policies and transparency.
Kimberly SFirst of all there's no office in the drop off location... therefore nobody that works for Uhaul is there to help you out.
Ivan W