El cliente no dejó un comentario.Bonnie H.
Customer Reviews for Brians Tire Repair
(U-Haul Neighborhood Dealer)
Thorold, ON L2V3G2
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 12:30 p. m.
- Dom.: cerrado
- 8/15/2022 - 8/20/2022: cerrado
- 9/5/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Fuel lower than posted amount. Can leaked. Passengers got wet during rain while drivingBrian M.
The young lady who works there is very helpful and friendly.Justin M.
The vehicle had a burned out turn signal lamp and there was engine coolant smell in the cab while driving. Disappointed with the vehicle maintenance.JOSHUA C.
El cliente no dejó un comentario.Alexandru D.
El cliente no dejó un comentario.Alexandru D.
Upon arrival a girl told me they were closed and i should have seen that on the web. That her boss, who was walking towards us down the street was going for heart surgery. Then they left. We did everything by phone so why the after hours fee? There was no dolly to whi h we took a picture of on the truck. And a clean up fee for maybe sweeping at most! Ridiculous!? We cleaned. Even on the return day, web says they open at 8 but people in site and door locked.Matthew M.
The unit we requested was not available upon arrival due to the lockbox not opening to be able to retrieve the key. We spent 30 mins trying to get the lock open. Finally the area manager came out and still could not get the key out so we were given a replacement truck, but it was empty of fuel. Also did not have the dolly we requested. Also the horn for the truck did not work which is illegal. I want to be reimbursed 50% of the rental cost due to not having proper equipment but being charged for it as well as having to pay to fill the truck up enough with gas in order to drive it and the horn not working which is a safety issue.TRINITY L.
El cliente no dejó un comentario.Jamie G.
The staff person here was great, she was very helpful (and friendly!) when I was struggling with the self-serve UHaul app.Justin B.
El cliente no dejó un comentario.Joseph F.
They charged me extra with no explanationBoris D.
El cliente no dejó un comentario.Daniel N.
All rentals should be so easy and straightforward, and all interactions so pleasant. ¡Gracias!Rocco P.
They add extra charge on my rent, I submitted a claim and didn't receive any reply Even the attached receipt on this email doesn't openMostafa N.
El cliente no dejó un comentario.Corina S.
I had an issue with the dite prompting me on pick up. Spent an hour and 8 mins on hold before getting hung up on. The second time i called chose the call me back option which worked and was quick. Why did my original request not go through called from 905-359-0447 Friday after 8 pm.Lee-Anna T.
would have been 5 stars but the next day was charged for 28L of gas to go 11 miles (I suspect they made me pay for the previous customer) + $20 after hour service fee to drop off outside of business hours (this was in the fine print of the contract that was e-mailed when I picked up the truck but not my estimate) no response to my message 3 weeks ago began a credit card dispute 2 weeks ago, still have heard nothingroy S.
Great truck, nice and clean. NEW equipment, very reliable.Tracy V.
This facility was good. U-haul itself I probably won't use again. Charging me $20 to return the truck online!! Ridiculous!! I returned the truck. That should be enough, And a $25 cleaning fee??? also ridiculous!!Gloria H.
I'm very disappointed in the billing and hope it was just an error. I had the truck for less than 9 hours, but I was billed for 3 days, even though the billing time was given as 2 days + 10 minutes. Do you justify a full extra day for just 10 minutes over? Please send the U-haul policy on customer billing for my information. I was initially told by this location to take up my bill issue with U Haul, not them, even though they were the cause of the billing problem. Also, when I left the truck on Saturday afternoon, the truck box contents and a full gas tank were left unsecured for two nights. Who would be responsible if anything went missing? Please advise.James B C.
El cliente no dejó un comentario.David M.
The attendant was excellent, but the truck was not clean. The steering wheel was dirty and the cab had not been cleaned from the prior renter. The cup holders still had dirt and stains and the floor snd seats were not cleaned off.STACY F.
I went there and they didn't have debit. I had to go to a bank machine. Then the young girl didn't have any idea how to process it. And when we were done she didn't tell me that they would be closed or about any drop box! When I got back nobody was there so I called a number on the door. Nobody answered I left a message. I waited for 10 mins with my daughters. I then called again and stated I had no idea where to put the key! I waited for another few mins then decided to put the key in the mailbox. I never got at call for 2hrs later. I told him this was the worst uhaul location. He told me he would call the girl and call me right back! I never Recieved a call from him at all! Then I get a text 3 dsys later to return they key??? I specifically stated in my voicemail on Brian's phone that the key was in the mail box at the front. Because I was not told about anything! This was by far the worst Uhaul experience!Valerie L.