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George R
Customer Reviews for Napa Auto Parts Of Morgan
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was too easy. Staff were friendly and helpful. Pick up and drop were a breeze. I only wish I could walk into a location and register, although, the online registration was mostly easy
Bob GEasy peasy
MARCI RNeed follow through with check in to update the records it was days later and had to make a phone call because I received an email mail from your equipment recovery.
Robert PI ordered an appliance dolly, but they didn’t have one at that location
Neal RMy nav system took me to the wrong address. The drop off software did not work. Again sloppy service. I plan to try another truck rental next time.
Terrence CWe ordered a truck from a U-Haul Location in Layton, thinking we would be able to pick in up at the same location, instead, we had to drive 30 minutes away to Morgan to pick it up.
Korey HEasy and uneventful. Just the way I like it!
Darren BWe did not have Internet Service at all in Morgan, Utah. This made it impossible to use the Uhaul online check in. We had to use a Subways wifi to even use the app. This made us 45 minutes late picking it up because we had to use the wifi to start the pickup process. Luckily the business was right next to the location or we would have had to wait an hour + before picking up our truck. We have Xfinity Mobile so it may be because of this service provider specifically but it was still a huge inconvenience on top of having to drive nearly 30 miles to pickup the truck because one was not available locally to us (we lived in a large city, Fruit Heights, UT).
Collin RNothing. They were great on pickup and return. Thank you.
robert wEddie was amazing to work with and made our extension easy! Good job!!!
Maggie MNothing your support team for road side was very great at how they helped out
Josh HAs always, friendly and welcoming.
ALAN FThe cab was dirty. A lot of dog hair and smelled of smoke and just felt dirty
Matthew MChad is the best employee. And the truck ran like a dream
matt mThey done just fine!
Clark CThe dropbox area for the key was a little confusing because there were two boxes. Even though I put the key in the wrong box it was processed properly so I guess it was not an Issue after hours
Andrew F