Customer Reviews for Brewton Computer Service
(U-Haul Neighborhood Dealer)

Rating:

5.0

I have to say it wad as simple and quick as 123!! I have never had such an easy experience that went smoothly and only took 5 min

Rating:

5.0

The gentlemen who was there welcomed us in earlier than our pickup time. He was awesome, not sure what his name was but I’m certain who could find his name!

Rating:

3.0

If using UHaul and have used the service many times. Not request two references. This seemed personally invasive. My credit card is indeed, my drivers license is there. Too much.

Rating:

5.0

Very good costumer service

Rating:

5.0

Their customer service was a+ everything was explained of what was expected upon return no issues at all.

Rating:

4.0

Service the trucks more!! The "Service Engine" was on. Then the "wrench" light,meaning a variety of issues associated with the powertrain components, such as the engine, driveshaft, and transmission. It was spitting and sputtering the entire time. All this before there was even anything in the truck!! And the cargo area stunk

Rating:

5.0

Great service with wonderful attitude!!!

Rating:

5.0

All can say you are doing a wonderful job.

Rating:

4.0

Wonderful service, the staff , very kind and always a smile.

Rating:

1.0

They had no idea what was going on. I waited in line for ten minutes just to be told to go to another location. Worst U Haul experience I have encountered. I would not recommend ever using this location for pick up or drop off.

Rating:

5.0

Mr. Brewton one of the most professional businessmen in the Evans County Area

Rating:

3.0

Get better employees

Rating:

5.0

Melvin was great and very helpful.

Rating:

5.0

Very efficient and helpful

Rating:

4.0

It was easy and fast. I like the way you can return it with just a cell phone. The truck was clean and everything works. It was bumpy but I didn't expect it to ride like a Cadillac. Overall, It was a great truck at a fair price and the location was perfect, the people very accommodating.

Rating:

1.0

Make sure your trucks are clean because I had to pay a cleaning fee for trash I didn't even know was in the cab of the truck. Also make sure you properly document everything I'm supposed to be doing and not over charge me for things I shouldn't be charged for. Also make sure equipment is stocked and viable. I had to pay for a chain on the auto transport that was never there in the first place. Very poor service.

Rating:

3.0

The original location of my first reservation was shit. They didn't have any vehicle for me and I had to shove out 1000 dollars to drive home.

Rating:

5.0

My experience at BCS was one that I would be impelled to use positive participles, adverbs, ánd adjectives such as, prepared, professional, and excellent. Thank you.

Rating:

1.0

They was closed and no one to talk to to turn trailer in for reference

Rating:

5.0

Mr Brewton is always willing to go the extra mile to help anyone out. He cares about his business and all the support him.

Rating:

5.0

Melvin Brewton is a valuable asset to Uhaul. I send anybody to his place of business. Thanks to BCS computer service and his wife Cathy!

Rating:

4.0

Seldom see anyone

Rating:

3.0

Never ipen when I go there.

Rating:

5.0

The original location did not have our truck, and hadn't had any trucks "for months". Brewton had a replacement for us, and was 100% helpful and kind. I wasn't in the best mood after the first place. Brewton's was fast, friendly and efficient!

Rating:

5.0

The person in Claxton I dealt with was superb! Very pleasant and helpful

Rating:

5.0

Owner came out immediately when I arrived and checked in trailer. He was very friendly.

Rating:

5.0

My uhaul experience was great. Thank you guys.

Rating:

5.0

I believe his name was Marvin but he was kind a gracious and I will recommend his store as well.

Rating:

2.0

No attendant there...limited supply of vehicles...tight spaces for maneuvering.

Rating:

5.0

They told us we should get money back for such a run around!

Rating:

3.0

The truck given to me was not in the condition to be used. I traveled from Georgia to Ohio and during travel it rained a lot. all my items were damaged and ruined by the large amount of water that went in to the truck

Rating:

4.0

The truck had a hole in the top left side of the roof,standing rain water leaked in. Video and photos uploads provided. I think it was more of a maintenance issue. Never had issue at this agent location for previous rentals.

Rating:

5.0

Great service.

Rating:

5.0

Everything was smooth and easy, super quick process. Very nice and awesome customer service, Will definitely use again if needed. Thanks so much!

Rating:

1.0

I was charged an additional 75 deposit and told that they didn't have a record if it, yet I or iced my credit card company did. I was told it could not be released until 1 month later, even though I fulfilled my obligations. Poor customer service, indeed

Rating:

5.0

Thank you Mr. Brewton and U haul . Outstanding customer service

Rating:

4.0

I think that it is unfair for the customer to have to pay mileage and fill the truck back up but other than that it was a good.

Rating:

5.0

Always pleasure to rent from Melvin Brewton!

Rating:

3.0

Was very disappointed . I was told that I had to bring the uhaul back to that location and could not drop it off at the one in the town that I live. So that cost me more money and more miles I had to pay for. I will never rent one from this location again. I guess that's how they make more money. Very disappointed.

Rating:

5.0

Great service from everyone in location

Rating:

4.0

Claxton was fine and the person was super polite! However I was originally scheduled to pick up the haul at Tire King in Statesboro. I did not get a cal in advance informing me my truck would not be avAilable. I drove 3.5 hours to learn my truck was not available. I called the 1-800- number and was in hold for at least 30 minutes... then when I learned the truck was not available I stopped at Tire King to ask questions about another truck ...since 2 were in the lot ... TIRE KING STAFF WERE VERY RUDE ... I would recommend that you discontinue the relationship. I want to stress this!!! They were horrible- a friend even reported the same to me after I informed him of my experience. Then I drove 20 miles or so to Claxton to pick up another truck. Nice guy there, good truck .

Rating:

2.0

Clear wear evident on trailer including torn pads inside the trailer. Business was one of three in the office location, hard to find. Wrong trailer serial number issued

Rating:

5.0

mr.brewton fixed the mess up the pick up place created by not changing the paperwork concerning the dolly that was not there.i would highly recommend any one moving especially from state to state use mr. brewton's services. he goes above just a rental place to help customers.

Rating:

2.0

The location was closed. No one there. The vendor next door told me to back up in certain location. I was a little suspect of procedure. I placed key in drop box. Having no uhaul dealer there gave me no proper inspection and I had no way to verify figures. The location was closed in middle of the day and there was no message on door for customers. Very poor service.

Rating:

5.0

This was a good experience. I can't think of any needed improvements.

Rating:

5.0

Offer unlimited mileage, especially for the type of use I experienced on this occasion. Thank you.

Rating:

4.0

My only issue is that I ordered a appliance dolly but did not receive it.