Excellent Service!!!!!! Matt was very helpful and knowledgeable for our needsâ€¦Randy P.
Customer Reviews for Braudt Automotive of Boscobel Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.John R.
Matt is always very helpful.BOB B.
This was the worst experience was drop off. My information was set up for drop off here after hours but UHauls system didn't see it. After sitting on the phone on hold and being hung up on transferred to others who refused to help was ridiculous. The customer service was insulting and and less than helpful. I will never recommend uhaul to anyone. Worst experience ever.Teresa R.
El cliente no dejó un comentario.RENEE P.
Excellent, EXCELLENT customer service --we appreciated the prompt reply via text, that the truck was staged and ready for us before we arrived, and that we were shown how to operate the vehicle!Katrina A.
El cliente no dejó un comentario.Florence H.
Great seamless transaction from beginning to end... great people to work with. LawrenceLAWRENCE E.
El cliente no dejó un comentario.Cindia C.
El cliente no dejó un comentario.KENNETH R.
El cliente no dejó un comentario.Jeffrey B.
El cliente no dejó un comentario.Tracey S.
Excellent Customer Service. Friendly Helpful Staff. This was a last minute Rural rental on a Holiday weekend.This Location did everything right and the rental was as promised!Rhonda K.
El cliente no dejó un comentario.JESSICA J.
El cliente no dejó un comentario.Calli M.
I think that Uhaul policy sucks, I had to drive an empty truck 200 miles at 99 cents per mile plus fuel because I was not able to drop off at different location, at no way this is the small business owner fault, he has no control over it. It is Uhaul way to ripoff the consumer, beware before you make a reservation.Jose M.
The cost to rent a 10 foot truck for less than 3 hours usage and total of 81 miles was $112.84. That is unreasonable. $19.95 for a 10 foot truck seems too good to be true - because it is! Then add $0.69 per mile, plus $17 for fuel, plus $5 rental tax and $1 environmental fee and the final cost was a whopping surprise of $112.84. Never again.Ralph S.
El cliente no dejó un comentario.Jeanne W.
Very helpful and friendly Highly recommendmichael S.
El cliente no dejó un comentario.Lauire M.
Tail light plug was full of dirt and dust, but person that hooked it up gave no shits. Everything worked fine but didn't like all that dirt being shoved into my receptical.Jared V.
All good thxRichardk Y.
The key was to the wrong truck but they fixed the issue in the end.John H.
Wasn't told about the u haul check out and I mentioned it and was treated rude. Also keep track of your mileage cause they estimate it when you pick it up. So turn in, it was less miles than they estimated and they tried to still charge me for what they estimated. Will never go back.John L.
El cliente no dejó un comentario.Mark C.
El cliente no dejó un comentario.Francis K.
I was told they had wifi. However, when we got there (at 12:30 in the morning) I had no idea which wifi it was! There were many. As it turns out, theirs was "centurylinkxxxx" or something like that. The name (SSID) had nothing to do with Uhaul or Braudt Automotive. Customers either need to be told the Wifi name (SSID) and password or it should be posted outside. As it turns out, I had zero cell reception and had to use the DQ public wifi down the road to complete the checkout.Aaron O.
So glad to have this service locally. You saved our moving day!!Pat U.
El cliente no dejó un comentario.Russell S.
El cliente no dejó un comentario.Wayne K.
El cliente no dejó un comentario.Thomas H.
El cliente no dejó un comentario.Timothy C.
Matt was fabulous and even suggested another U-Haul facility because I was looking for a Cargo Van instead of a 10' truck BUT ended up going with the 10' truck. Service was great and quick. Kudos.Dominick C.
The truck was good. Wish I would have gotten a bigger one but it was ok. Gracias.TERRI C.
Excellent customer service. Jean went out of her way to pick me and my wife up at our motel that was close to 30 miles away and take us to their location to rent a truck so we could get back to Milwaukee. You can't beat that for great customer service!Stewart S.
El cliente no dejó un comentario.Kelly G.
El cliente no dejó un comentario.James K.
El cliente no dejó un comentario.Corey L.
El cliente no dejó un comentario.Benjamin A.
El cliente no dejó un comentario.Shane L.
In and out. Very friendly.Kresta O.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.Robert D.
El cliente no dejó un comentario.Derek S.
El cliente no dejó un comentario.Loren M.
El cliente no dejó un comentario.James T.
The service was so good.Lucas H.
FRUSTRATED......prices kept changing Okay for one price...then it went up and up again TERRIBLEBarbara M.
Great customer service from Matt and his team. Super easy to rent a truck and they were so accommodating. I'll be back in the future if I need a truck!Jill O.
El cliente no dejó un comentario.Jim M.
Very helpful and friendly!Carla R.
It would be helpful to say where the equipment is located (front or back of lot) when picking up the vehicle after hours.Greg B.
El cliente no dejó un comentario.Burdette C.
They were great.andy C.
They allow easy drop off during closed hours. That is much appreciated! Friendly and helpful staff.Kimberly K.
Everything is greatJames T.
Everything went perfect !!! nice truck, and nice people !!!!!!!!!steve P.
El cliente no dejó un comentario.Misty M.
It was not the person it was uhaul charged the wrong financial institutions we hadd to drive 1 1/2 hours out of our way to get the truck over all we are very displeased with uhaulKaren R.
El cliente no dejó un comentario.Melissa S.
Have equipment that is in better shape and will make the entire trip without incident.Dave B.
I was informed that the rental truck got 10 to 12 mpg. At start of trip, I added the amount of fuel that should have been burned on this trip based on that mpg. The 10-12 mpg must be incorrect because the truck's tank had a lot of excess fuel at trip's end---much more that at trip's start--which cost me $$. The truck was lightly loaded though.Paul T.
El cliente no dejó un comentario.Peter S.
We had very good service with this transaction everything went well.Wanda W.
El cliente no dejó un comentario.FRANK E.
El cliente no dejó un comentario.Chad H.
El cliente no dejó un comentario.Timothy B.
Teaching every person on how to give an employee discount. We had a gentleman that didn't know how to do them.Paula J.
El cliente no dejó un comentario.Rodney S.
Was dropped off in Muscoda not BoscobelThomas H.
El cliente no dejó un comentario.Carla W.
I rented a 20ft back in March and paid in cash. Was told I had to put an additional 100$ down when I arrived to pick up the uhaul. I put the money down and was told when I returned it the next morning I would be refunded. I never got refuned I am still fighting with the company about my 100$ and it's simply ridiculous. There playing games and have absolutely no respect about the fact that they owe me money. It's now June 1st and still no money. I will absolutely never again go through uhaul. Worst experience ever.Patricia M.
The reservation itself was misleading and inconvenient. I reserved a truck in La Crosse, WI. The app identified Madison. I contacted UHaul to question/confirm location, to which I was informed it would be La Crosse, only to have it changed to Boscobel, WI. a day before the reservation = Ridiculous! Then this whole 'check-in' with the app is lousy. To request Secondary information/confirmation was a complete waste. The online support was no help. Thankfully, there was a woman who assisted me when I called the 800#... otherwise, a complete headache. The vehicle itself, was just fine. Drop-off location, nothing special - it served its purpose. Overall, just expect better upfront reliability and app-service that actually helps.William B.
stick to what was promised to meClark B.
El cliente no dejó un comentario.Carol M.
El cliente no dejó un comentario.peter W.
El cliente no dejó un comentario.Joseph B.
I reserved a 5x8 ten days prior to needing this unit, and then found the pick-up location had no such trailer. I had to literally hunt around to find a trailer. u-haul sent me to mt. hope Wisconsin, only to find two 5x8s in repair, then had to finaly locate one in Boscobel Wisconsin. Thus I would not recommend U-haul to anyone. WHATS THE POINT OF YOUR RESERVATION PROGRAM?Marvin A.
El cliente no dejó un comentario.Greg T.
El cliente no dejó un comentario.James T.
El cliente no dejó un comentario.larry A.
Nothing here either.Roger H.
El cliente no dejó un comentario.Patrick W.
Truck hadn't been started or driven in days. Items I ordered were missing.Elaine B.
El cliente no dejó un comentario.Darin O.
I was promised a pick up/drop off location in Muscoda WI but instead had to do it in Boscobel. This cost me 30 extra miles of mileage and time. That should have been adjusted or the truck made available where it was promised.susan H.
El cliente no dejó un comentario.Margaret A.
Matt was very easy to work with. will most definitely work with him again. thank you for a fast friendly rental experianceTrostorff G.
I have rented twice from this location in the past 6 months and both times there were issues. The first time I declined insurance but was charged for it. The 2nd time I rented I wanted the u- haul for 2 days but was only signed up for 6 hours and was going to be charged an extra fee for their mistake. I will need another rental but am looking at other options as it is not worth the hassle.Scott W.
El cliente no dejó un comentario.Brian B.
El cliente no dejó un comentario.sharon T.
Matt was very friendly and accommodating.TAMMY G.
I got hit with an extra mileage charge, This was due to the flooding and road closers in southwest Wisconsin. That was the only unexpected negative. State Hwy. 60 was shut down for a short time and I had to backtrack to the other side of the Wisconsin River on Hwy 131STANLEY P.
El cliente no dejó un comentario.stanley P.
El cliente no dejó un comentario.Roger L.
Surprised that my preferred location was changed, but service was excellentJennifer M.
Be open on Sunday.Karen L.
Very accommodating, easy to work with and helpfulScott M.