Customer Reviews for Brannan Oil Company
(U-Haul Neighborhood Dealer)

238 reviews

1729 N Arendell Ave   Zebulon, NC 27597

(919) 404-2330

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(919) 404-2330

1729 N Arendell Ave
Zebulon, NC 27597

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Keep up the great work 🙌🏼🙌🏼

Matt MacLean 
Rating:
5.0

Great service got me out quick great folks own the place.

PETER SPIEGEL 
Rating:
5.0

Customer did not leave a comment.

FREDERICK PENDLETON 
Rating:
2.0

Customer did not leave a comment.

Karen Soler 
Rating:
5.0

Customer did not leave a comment.

Amha Hailu 
Rating:
3.0

It was a long wait when I came to pick up my uhaul rental. Took about 20 minutes to get assistance, and it turned out someone was sitting in the back room, they just didn’t come to the front to help anyone until we got their attention. Also, the gas was on 3/8 when the uhaul was given to me. Usually it’s given to me on full at other locations in my past experiences.

Dante Rowan 
Rating:
5.0

Customer did not leave a comment.

KEITH CRUMEL 
Rating:
5.0

Customer did not leave a comment.

Debra Caldwell 
Rating:
5.0

Customer did not leave a comment.

COURTNEY COOLEY 
Rating:
5.0

Nothing!!! Quick and easy to rent.

Farm Care USA 
Rating:
4.0

Customer did not leave a comment.

Thomas DeVito 
Rating:
5.0

Customer did not leave a comment.

Rogelio Saucedo 
Rating:
5.0

Customer did not leave a comment.

Corey Lane 
Rating:
5.0

Customer did not leave a comment.

JEFFREY BOWDEN 
Rating:
5.0

Customer did not leave a comment.

Patricia Euceda 
Rating:
5.0

Customer did not leave a comment.

David Pratt 
Rating:
5.0

Customer did not leave a comment.

Luluca Walton 
Rating:
4.0

Customer did not leave a comment.

Joseph Molinaro 
Rating:
5.0

The staff was great and very helpful. PS. I successfully moved my piano! Thanks.

Rhea Coyle 
Rating:
4.0

Dropped off at night. convenient.

Christopher Chin 
Rating:
5.0

Customer did not leave a comment.

Charles Crook 
Rating:
5.0

I would definitely recommend them. I plan on using them again.

Taronta Mack 
Rating:
4.0

Customer did not leave a comment.

Jo Frenette 
Rating:
3.0

Honestly is very difucult to do thw online registration, too many steps...I used my phone everyday and I still found it very complecated, I just can't imagine older people. I lost an hour trying to complete my registration...price was good.

LORENA MONTANO-SERRANO 
Rating:
5.0

Customer did not leave a comment.

Theresa Polkow 
Rating:
5.0

I drop it off by my self the place was close cause a holyday...but the day after..i received the the final bill wich was no charge..after i broked a mirror when i was trying to fold it tours to the window..

Darwin Vivar Mazariego 
Rating:
5.0

Customer did not leave a comment.

Steve Gatling 
Rating:
5.0

Second time renting from this team. They are a pleasure to work with. Thank you very much!!

carlos cusnier 
Rating:
5.0

Customer did not leave a comment.

Kurt Kirschenbauer 
Rating:
5.0

Customer did not leave a comment.

Theodore Derse 
Rating:
4.0

Customer did not leave a comment.

Suzanne Davies 
Rating:
5.0

Customer did not leave a comment.

Preston Peterson 
Rating:
5.0

Customer did not leave a comment.

Barbara Tracy 
Rating:
5.0

Customer did not leave a comment.

Colleen Sontag 
Rating:
5.0

Customer did not leave a comment.

Elisher Hill 
Rating:
5.0

Customer did not leave a comment.

Jamie Hardesty 
Rating:
5.0

Customer did not leave a comment.

Billy Honeycutt 
Rating:
3.0

Customer did not leave a comment.

willie whitley 
Rating:
1.0

Charged my card Extra when I turned the U-Haul in on time suppose to be charged $25 and they charged $91.60

starrlla Huntsman 
Rating:
5.0

Everything was on the money nothing to complain about excellent service thank you very much

george hecksaer 
Rating:
5.0

Keep a good work

anicet telombila 
Rating:
4.0

Customer did not leave a comment.

jarett griffin 
Rating:
1.0

Not in a desirable area but staff was helpful, friendly and professional.

Shonna Hayes 
Rating:
3.0

Customer did not leave a comment.

Michael Czarny 
Rating:
1.0

Customer did not leave a comment.

Lisa Singleton 
Rating:
5.0

Easy in, easy out!

MARTY PULLEY 
Rating:
5.0

Customer did not leave a comment.

JAMES SAM 
Rating:
5.0

Nothing. You already have great service.

bertha miles 
Rating:
5.0

Customer did not leave a comment.

brenda abbott 
Rating:
5.0

Customer did not leave a comment.

John Halladay 
Rating:
5.0

Customer did not leave a comment.

Lorraine Holtaway 
Rating:
4.0

Customer did not leave a comment.

David Hight 
Rating:
5.0

Customer did not leave a comment.

Marian Hudson 
Rating:
4.0

The employee/owner was friendly and very helpful when i picked up my trailer. He made sure everything was connected correctly.

Carlos Lopez 
Rating:
5.0

Customer did not leave a comment.

Cheri Holder 
Rating:
3.0

it was 5pm

lillian capobianco 
Rating:
5.0

Great experience. Great place to rent from.

Doris Hales 
Rating:
5.0

I just wish all trucks came with a dolly or when you turn in with more gas they would give you credit

April Eason 
Rating:
5.0

Great owner! Really nice!

Ebony Collins 
Rating:
5.0

Customer did not leave a comment.

GLENN FLEMING 
Rating:
5.0

Customer did not leave a comment.

jason kiley 
Rating:
4.0

Customer did not leave a comment.

Ulysses Tinsley 
Rating:
3.0

Cars in disrepair on property. No one was there which was okay. I used the app to return it. The location was conveniently located.

LeAnne Sanders 
Rating:
5.0

Keep it the way you going with it it was great

ronnie hicks 
Rating:
2.0

Overall update. More parking. Cleanliness.

Cindy Rohloff 
Rating:
5.0

Customer did not leave a comment.

Harold Harriston 
Rating:
5.0

Loved the no contact checkout. It was simple and fast.

Angela Alston 
Rating:
4.0

Customer did not leave a comment.

Marian Hudson 
Rating:
4.0

Customer did not leave a comment.

JOSEPH Cook 
Rating:
3.0

Customer did not leave a comment.

Arnez Taylor 
Rating:
5.0

Keep up the good work.

Ray STAPF 
Rating:
5.0

Good job

Scott Egan 
Rating:
5.0

Customer did not leave a comment.

Kip Swaringen 
Rating:
5.0

They were outstanding.

Kent Burtis 
Rating:
5.0

Customer did not leave a comment.

Jennika Bodrick 
Rating:
3.0

The location was closed at time of drop off. It looked rundown and decrepit

John Adkins 
Rating:
2.0

See above.

John Rowe 
Rating:
3.0

Customer did not leave a comment.

Jackie smith 
Rating:
5.0

Customer did not leave a comment.

MIGUEL ESPINOSA 
Rating:
1.0

Customer did not leave a comment.

Melissa Stroud 
Rating:
5.0

Nothing, customer service was excellent and equipment was ready

FLOYD MEEKS 
Rating:
5.0

really nothing needed to be improved on they are always helpful and usually have the size truck your looking for ,

Rich Wheaton 
Rating:
4.0

Customer did not leave a comment.

Mitch ward 
Rating:
5.0

Customer did not leave a comment.

Cheri Bauder 
Rating:
5.0

Customer did not leave a comment.

Allan Barkley 
Rating:
5.0

No problems excellent service.

nancy hedges 
Rating:
5.0

Customer did not leave a comment.

Michael Ray 
Rating:
5.0

Customer did not leave a comment.

Emyne Parks 
Rating:
5.0

Over the top customer service, one of the very best Uhaul rental pick up locations we have picked up from! Uhaul, Brannan Oil Company did a great job with our Uhaul pick up!

Christopher Peele 
Rating:
5.0

Customer did not leave a comment.

Amie Smith 
Rating:
5.0

Customer did not leave a comment.

Daniel Boykin 
Rating:
5.0

Donna has a beautiful personality, and very professional !!!

IRIS MERRITT 
Rating:
5.0

Customer did not leave a comment.

Julius Montague 
Rating:
1.0

For one I was charged extra without any explanation. The truck wouldn’t shift gears properly. The gas needle wouldn’t move. Fix the truck and communicate!

Kamillah Newton 
Rating:
5.0

Customer did not leave a comment.

MARK brown 
Rating:
1.0

I was double charge even though I only had the truck for one day!

Sharice Mitchell 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN SCRUGGS 
Rating:
2.0

This is not the facilities fault, it's Uhauls issue of not explaining how to pick up the truck when the pick up location is closed. Also my reservation was not originally set up for 24 hour pick up knowing the pick up location was closed on Saturdays. I wasted 2.5 hours just trying to pick up the truck which put me behind in schedule which was very tight to start with. Also I reserved to have moving blankets in the truck and the facility did not complete my order by not giving us out requested a d paid for blankets. Since this facility was closed, I had to go out and buy moving blankets which put me even further behind schedule. This was the most disappointing and frustrating experience I have ever had with Uhaul and maybe my last.

Nick Santitoro 
Rating:
5.0

I wish the tank was just put at full. It makes it so annoying to fill up.

WILLIAM FETZNER 
Rating:
5.0

Customer did not leave a comment.

WILLIAM GAY 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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