Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service got me out quick great folks own the place.
PETER SPIEGEL
Rating:
5.0
Customer did not leave a comment.
FREDERICK PENDLETON
Rating:
2.0
Customer did not leave a comment.
Karen Soler
Rating:
5.0
Customer did not leave a comment.
Amha Hailu
Rating:
3.0
It was a long wait when I came to pick up my uhaul rental. Took about 20 minutes to get assistance, and it turned out someone was sitting in the back room, they just didn’t come to the front to help anyone until we got their attention. Also, the gas was on 3/8 when the uhaul was given to me. Usually it’s given to me on full at other locations in my past experiences.
Dante Rowan
Rating:
5.0
Customer did not leave a comment.
KEITH CRUMEL
Rating:
5.0
Customer did not leave a comment.
Debra Caldwell
Rating:
5.0
Customer did not leave a comment.
COURTNEY COOLEY
Rating:
5.0
Nothing!!! Quick and easy to rent.
Farm Care USA
Rating:
4.0
Customer did not leave a comment.
Thomas DeVito
Rating:
5.0
Customer did not leave a comment.
Rogelio Saucedo
Rating:
5.0
Customer did not leave a comment.
Corey Lane
Rating:
5.0
Customer did not leave a comment.
JEFFREY BOWDEN
Rating:
5.0
Customer did not leave a comment.
Patricia Euceda
Rating:
5.0
Customer did not leave a comment.
David Pratt
Rating:
5.0
Customer did not leave a comment.
Luluca Walton
Rating:
4.0
Customer did not leave a comment.
Joseph Molinaro
Rating:
5.0
The staff was great and very helpful. PS. I successfully moved my piano! Thanks.
Rhea Coyle
Rating:
4.0
Dropped off at night. convenient.
Christopher Chin
Rating:
5.0
Customer did not leave a comment.
Charles Crook
Rating:
5.0
I would definitely recommend them. I plan on using them again.
Taronta Mack
Rating:
4.0
Customer did not leave a comment.
Jo Frenette
Rating:
3.0
Honestly is very difucult to do thw online registration, too many steps...I used my phone everyday and I still found it very complecated, I just can't imagine older people. I lost an hour trying to complete my registration...price was good.
LORENA MONTANO-SERRANO
Rating:
5.0
Customer did not leave a comment.
Theresa Polkow
Rating:
5.0
I drop it off by my self the place was close cause a holyday...but the day after..i received the the final bill wich was no charge..after i broked a mirror when i was trying to fold it tours to the window..
Darwin Vivar Mazariego
Rating:
5.0
Customer did not leave a comment.
Steve Gatling
Rating:
5.0
Second time renting from this team. They are a pleasure to work with. Thank you very much!!
carlos cusnier
Rating:
5.0
Customer did not leave a comment.
Kurt Kirschenbauer
Rating:
5.0
Customer did not leave a comment.
Theodore Derse
Rating:
4.0
Customer did not leave a comment.
Suzanne Davies
Rating:
5.0
Customer did not leave a comment.
Preston Peterson
Rating:
5.0
Customer did not leave a comment.
Barbara Tracy
Rating:
5.0
Customer did not leave a comment.
Colleen Sontag
Rating:
5.0
Customer did not leave a comment.
Elisher Hill
Rating:
5.0
Customer did not leave a comment.
Jamie Hardesty
Rating:
5.0
Customer did not leave a comment.
Billy Honeycutt
Rating:
3.0
Customer did not leave a comment.
willie whitley
Rating:
1.0
Charged my card Extra when I turned the U-Haul in on time suppose to be charged $25 and they charged $91.60
starrlla Huntsman
Rating:
5.0
Everything was on the money nothing to complain about excellent service thank you very much
george hecksaer
Rating:
5.0
Keep a good work
anicet telombila
Rating:
4.0
Customer did not leave a comment.
jarett griffin
Rating:
1.0
Not in a desirable area but staff was helpful, friendly and professional.
Shonna Hayes
Rating:
3.0
Customer did not leave a comment.
Michael Czarny
Rating:
1.0
Customer did not leave a comment.
Lisa Singleton
Rating:
5.0
Easy in, easy out!
MARTY PULLEY
Rating:
5.0
Customer did not leave a comment.
JAMES SAM
Rating:
5.0
Nothing. You already have great service.
bertha miles
Rating:
5.0
Customer did not leave a comment.
brenda abbott
Rating:
5.0
Customer did not leave a comment.
John Halladay
Rating:
5.0
Customer did not leave a comment.
Lorraine Holtaway
Rating:
4.0
Customer did not leave a comment.
David Hight
Rating:
5.0
Customer did not leave a comment.
Marian Hudson
Rating:
4.0
The employee/owner was friendly and very helpful when i picked up my trailer. He made sure everything was connected correctly.
Carlos Lopez
Rating:
5.0
Customer did not leave a comment.
Cheri Holder
Rating:
3.0
it was 5pm
lillian capobianco
Rating:
5.0
Great experience. Great place to rent from.
Doris Hales
Rating:
5.0
I just wish all trucks came with a dolly or when you turn in with more gas they would give you credit
April Eason
Rating:
5.0
Great owner! Really nice!
Ebony Collins
Rating:
5.0
Customer did not leave a comment.
GLENN FLEMING
Rating:
5.0
Customer did not leave a comment.
jason kiley
Rating:
4.0
Customer did not leave a comment.
Ulysses Tinsley
Rating:
3.0
Cars in disrepair on property. No one was there which was okay. I used the app to return it. The location was conveniently located.
LeAnne Sanders
Rating:
5.0
Keep it the way you going with it it was great
ronnie hicks
Rating:
2.0
Overall update. More parking. Cleanliness.
Cindy Rohloff
Rating:
5.0
Customer did not leave a comment.
Harold Harriston
Rating:
5.0
Loved the no contact checkout. It was simple and fast.
Angela Alston
Rating:
4.0
Customer did not leave a comment.
Marian Hudson
Rating:
4.0
Customer did not leave a comment.
JOSEPH Cook
Rating:
3.0
Customer did not leave a comment.
Arnez Taylor
Rating:
5.0
Keep up the good work.
Ray STAPF
Rating:
5.0
Good job
Scott Egan
Rating:
5.0
Customer did not leave a comment.
Kip Swaringen
Rating:
5.0
They were outstanding.
Kent Burtis
Rating:
5.0
Customer did not leave a comment.
Jennika Bodrick
Rating:
3.0
The location was closed at time of drop off. It looked rundown and decrepit
John Adkins
Rating:
2.0
See above.
John Rowe
Rating:
3.0
Customer did not leave a comment.
Jackie smith
Rating:
5.0
Customer did not leave a comment.
MIGUEL ESPINOSA
Rating:
1.0
Customer did not leave a comment.
Melissa Stroud
Rating:
5.0
Nothing, customer service was excellent and equipment was ready
FLOYD MEEKS
Rating:
5.0
really nothing needed to be improved on they are always helpful and usually have the size truck your looking for ,
Rich Wheaton
Rating:
4.0
Customer did not leave a comment.
Mitch ward
Rating:
5.0
Customer did not leave a comment.
Cheri Bauder
Rating:
5.0
Customer did not leave a comment.
Allan Barkley
Rating:
5.0
No problems excellent service.
nancy hedges
Rating:
5.0
Customer did not leave a comment.
Michael Ray
Rating:
5.0
Customer did not leave a comment.
Emyne Parks
Rating:
5.0
Over the top customer service, one of the very best Uhaul rental pick up locations we have picked up from! Uhaul, Brannan Oil Company did a great job with our Uhaul pick up!
Christopher Peele
Rating:
5.0
Customer did not leave a comment.
Amie Smith
Rating:
5.0
Customer did not leave a comment.
Daniel Boykin
Rating:
5.0
Donna has a beautiful personality, and very professional !!!
IRIS MERRITT
Rating:
5.0
Customer did not leave a comment.
Julius Montague
Rating:
1.0
For one I was charged extra without any explanation. The truck wouldn’t shift gears properly. The gas needle wouldn’t move. Fix the truck and communicate!
Kamillah Newton
Rating:
5.0
Customer did not leave a comment.
MARK brown
Rating:
1.0
I was double charge even though I only had the truck for one day!
Sharice Mitchell
Rating:
5.0
Customer did not leave a comment.
BENJAMIN SCRUGGS
Rating:
2.0
This is not the facilities fault, it's Uhauls issue of not explaining how to pick up the truck when the pick up location is closed. Also my reservation was not originally set up for 24 hour pick up knowing the pick up location was closed on Saturdays. I wasted 2.5 hours just trying to pick up the truck which put me behind in schedule which was very tight to start with. Also I reserved to have moving blankets in the truck and the facility did not complete my order by not giving us out requested a d paid for blankets. Since this facility was closed, I had to go out and buy moving blankets which put me even further behind schedule. This was the most disappointing and frustrating experience I have ever had with Uhaul and maybe my last.
Nick Santitoro
Rating:
5.0
I wish the tank was just put at full. It makes it so annoying to fill up.