Customer Reviews for Brads Valero
(Distribuidor de U-Haul del vecindario)

1,834 comentarios

2490 N Tustin St   Orange, CA 92865
(on the corner of Tustin and Heim st across from Jack in the Box)

(714) 685-1952

Horarios de la ubicación

  • Lun. - dom.: 7 a. m. - 8 p. m.

Servicios en esta ubicación:

Contáctanos

(714) 685-1952

2490 N Tustin St
Orange, CA 92865
(on the corner of Tustin and Heim st across from Jack in the Box)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 7 a. m. - 8 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Hire me to clean your U-Hauls. They need to be covid clean.

CHRISTINA Q. 
Clasificación:
5.0

Cool thanks

BRIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Logan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

The representative at the location was friendly and professional.

EVA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nader A. 
Clasificación:
5.0

Nada

ARTHUR H. 
Clasificación:
1.0

I was not told to bring my truck to the pumps when I returned it. I drove it around the back where other trucks were. The man assisting me there was irritated that I did not bring it to the pumps and made it known to me. I returned the truck at 1/2 a tank and the receipt claims I did not. So, next time I guess I have to take a picture of it for proof. My key was not working when I dropped off the truck (to get back in so I could drive it around to the desired spot on the property) and instead of the man helping me with that, checking the vehicle in, and providing me with a receipt I was told to leave with nothing. When I asked for the appropriate paperwork, he said "I will email it to you." So I was never able to discuss any of my concerns with him. He was very unprofessional and I do not plan on using that location again.

ALLISON M. 
Clasificación:
5.0

You guys were very nice thank you

AXL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan C. 
Clasificación:
5.0

The guy who helped me out was great.

Anthony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin S. 
Clasificación:
5.0

Nice and efficient staff.

Kenneth F. 
Clasificación:
3.0

I was charged any extra ~$20 and I don't know why. The receipt doesn't explain and I didn't get an explanation when I called.

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ORLAND O. 
Clasificación:
3.0

El cliente no dejó un comentario.

HARMOHAN S. 
Clasificación:
5.0

The mileage on the truck was wrong .

WALTER C. 
Clasificación:
5.0

Liked that this place conveniently had a Valero gas station so We were able to fill up the tank and drop the truck off at the same time. Brilliant!!

DAVID S. 
Clasificación:
5.0

Complete the driver registration and verification in advance or at the time of the rental. I was not aware I would need to provide all those details. I totally understand why they need to be performed and had no issue. The experience would be much better if that was performed before I arrived at the site on a cold morning.

Nishant N. 
Clasificación:
5.0

I was completely satisfied with this location!

CANDICE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEITH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Soleil E. 
Clasificación:
4.0

The representative named Nam does an outstanding job.

Gregory R. 
Clasificación:
5.0

Always rent from here and love the customer service we always receive.

Roxanne K. 
Clasificación:
5.0

Nada

MARK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASPER R. 
Clasificación:
3.0

Have someone available at drop off that is capable of doing their job. Don't hide the added insurance cost amidst a bunch of other "I accept" items so you don't notice the added fees until you get you bill.

SEAN S. 
Clasificación:
5.0

The gentleman that checked us in could not have been nicer! He was cool and professional. So was the guy that checked us in when we returned. Great people indeed!

PETER A. 
Clasificación:
5.0

These guys at this location are the best. They are very quick and efficient, good customer service with smiles even-though they are super busy. I had to exchange for the larger size of the truck with one way rental to San Diego. Without their smooth accomondation, It would had been the disaster for me. Thank you so much !!!

Jamnan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRACIELA R. 
Clasificación:
2.0

I picked up my reserved 10' moving truck at 9:45 am. When I got down the street I realized how very dirty and grimy the interior was. Called Mike at Brad's Valero & he and a late arriving employee cleaned & sanitized it while I waited.

MURIEL R. 
Clasificación:
5.0

Great all around efficient service. Truck was ready right on time friendly helpful staff

RONALD C. 
Clasificación:
3.0

The guy assisting me was not the most pleasant. He made it seemed as if he didn't enjoy his job. Definitely won't be coming to this location.

MEGHAN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGIO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jozlyn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL C. 
Clasificación:
5.0

Customer care/service was great at Brad's Valero. Took care or our rental needs from the start to finish.

ROGELIO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARISOL B. 
Clasificación:
3.0

We had a guaranteed reservation for 5pm. The truck was not available until 7pm. We had hired someone to help us with the move of some furniture and had to pay for his time even though nothing was done due to truck delay. We are requesting the $50 credit that was promised for booking in a guaranteed location.

JUAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
5.0

The gentleman was very nice.

TIMOTHY B. 
Clasificación:
3.0

Hire more people like the man who rented the van to me. Terrific!

JAMES H. 
Clasificación:
5.0

It was very easy to rent with you guys . Thank you the sejice was excellent

JOSE P. 
Clasificación:
5.0

Gracias

MARTHA P. 
Clasificación:
5.0

Very nice gentleman at the counter

Stasia S. 
Clasificación:
5.0

Fast easy rental. Friendly staff. All well done

SCOT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neil P. 
Clasificación:
3.0

Quick, easy and simple in and out experience, thank you Brad's Valero, I would go here again. Very awesome service.

LISA W. 
Clasificación:
5.0

That gentlemen is a really nice guy who went far and beyond what was required to serve me, I really appreciate for his help an assistance greatly appreciated.

JAMES C. 
Clasificación:
5.0

Great service, fast, clean, and friendly.

GURJIT S. 
Clasificación:
5.0

Best UHaul experience I've had. Attendent was nice, helpful, went beyond what was expected to provide us with an excellent transaction. Peter was great!

Jeffrey K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carol S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL B. 
Clasificación:
4.0

I know this Gas Station well & the owner did a great job today. Truly appreciated quick, effient service. Was able to pick up the truck & return it prior to the 6 hours, for which I was grateful for.

Michele R. 
Clasificación:
5.0

Cannot comment on this location. Selection on first question was only to be able to submit the survey

James P. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEIGH A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH P. 
Clasificación:
5.0

Keep up the good work!

MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario M. 
Clasificación:
4.0

We rented a "4' x 7' open trailer" to transport a couch, but the trailer is really only 3'3" x 7'.. it's 9" smaller! Luckily were able to fit the couch into the trailer by laying it on its back.. not ideal. I'm not sure why U-Haul says it's a 4' x 7'.

JEFFREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDEE Y. 
Clasificación:
5.0

Forgot to put the furniture dolly in the truck and I had to drive back.

DWIGHT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHE G. 
Clasificación:
5.0

Quick and Easy and Friendly and Professional 👍🏽

PRAMOD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda L S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SABER D. 
Clasificación:
3.0

Man who took care of us was really friendly. Second time using them and would recommend.

JOSEPH M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCIAL A. 
Clasificación:
5.0

Easy rental process. Fair prices. Almost new truck in excellent condition

SCOT P. 
Clasificación:
5.0

Gas pumps at this location were not working when I returned the vehicle.

WILLIAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRESTA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDUARDO D. 
Clasificación:
5.0

Probably best experience ever renting a uhaul

EDNA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTANY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

rebecca M. 
Clasificación:
5.0

Best rental process and van I've ever had. Gracias

Karen D. 
Clasificación:
5.0

Was a happy customer

leila Z. 
Clasificación:
5.0

It was very easy to navigate

LORENA P. 
Clasificación:
5.0

Great customer service!

Sydney G. 
Clasificación:
3.0

The receipt indicates 70 miles were driven; that was my estimate when reserving the vehicle. However, I drove only 61 miles - the odometer reading was 113165 upon return. Please be sure my final reflects only 61 miles driven and the $1.39/mi total charge is reduced by 9 miles ... $12.51. ¡Gracias!

RICHARD C. 
Clasificación:
5.0

Everything was excellent

GABRIELA C. 
Clasificación:
5.0

Service was quick, staff was friendly.

Renae D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
3.0

Customer pick up time was incorrect. I showed up and time was not correct and truck was not there.

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
No se han enviado comentarios para esta ubicación.

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