Comentarios de los clientes para Brad McNamee

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Brad McNamee

Clasificación general:

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PAUL S.
Clasificación:

Not much. Staff was nice and helpful

Ahmed G.
Clasificación:

1) Although the uhaul.com shows a certain location, this location direct all customers to pick up the trucks from another location. It caused me more mileage to pay and affect my time schedule. 2) The phone number associated with the location does not pick up calls (I tried more than 20 times over a course of 90 min) and has the voice mail box full. I asked the representative about that and he said he does not pick up phone calls because he is busy.

neil J.
Clasificación:

El cliente no dejó un comentario.

VEEJAY D.
Clasificación:

Open daily a little longer

Ricky B.
Clasificación:

El cliente no dejó un comentario.

jeff P.
Clasificación:

El cliente no dejó un comentario.

MICHAEL S.
Clasificación:

El cliente no dejó un comentario.

Stephen K.
Clasificación:

They came through in a tight spot and offered service beyond my expectations. I have only good to say about this U Haul location.

John S.
Clasificación:

The Lanark Rd location indicated that it was closed and to proceed out of town to a separate location for drop[ off. You charged me for 2 days as well when I clearly spoke to the issue of only requiring that dirty trailer for 1 day.

Nicki G.
Clasificación:

El cliente no dejó un comentario.

Cole W.
Clasificación:

El cliente no dejó un comentario.

Robert F.
Clasificación:

After hours drop off

jennifer O.
Clasificación:

Thank you for making the process so easy, smooth and efficient! Very kind and positive on the phone too!

Leo F.
Clasificación:

El cliente no dejó un comentario.

George D.
Clasificación:

YOU HAVE CHARGED ME TWICE FOR ONE RENTAL I CALLED REGARDING A REFUND AND HAVE NOT HEARD BACK 519 574-2317 ALSO THE 2nd CHARGE IS HIGHER THEN THE FIRST CHARGE AN THIS IS NOT THE AMOUNT I AGREED TO PAY FOR THE RENTAL

Steve L.
Clasificación:

El cliente no dejó un comentario.

Randolph T.
Clasificación:

My contract stated to go to 9 Lanark but when I got there I was instructed to go to the Hwy 7 location. The contract should of stated to go to the correct location but I wanted to speak to the ppl at McNamee Kilpatrick which is located at 9 Larnark Rd. so everything worked out.

Dirk N.
Clasificación:

El cliente no dejó un comentario.

Dale T.
Clasificación:

El cliente no dejó un comentario.

David J.
Clasificación:

El cliente no dejó un comentario.

Tim P.
Clasificación:

El cliente no dejó un comentario.

Todd S.
Clasificación:

Brad was very helpful to accommodate our needs.

Daryl B.
Clasificación:

Jerrett is an asset to U-Haul. He is knowledgeable, friendly, and ensured everything was to our satisfaction.

liz C.
Clasificación:

Better signage and instructions on how to return a uhaul at this location after hours. Also, there is no lock for the back so we were worried about leaving it unattended overnight. However, we assumed that there must be cameras monitoring the parking lot and trusted that they would capture anything unusual.

John H.
Clasificación:

It was unclear as to where I should park the truck. I had to guess the appropriate place as there was no other vehicles in the lot.

Yvon L.
Clasificación:

I wasn't sure where to leave the trailer really, there didn't seem to be a designated area.

Tyren B.
Clasificación:

10/10. Best service ever!

Kristine S.
Clasificación:

El cliente no dejó un comentario.

NEIL J.
Clasificación:

El cliente no dejó un comentario.

Dawn H.
Clasificación:

El cliente no dejó un comentario.

Randy L.
Clasificación:

Although I was giving 9 Lanark as my drop off location. The real Uhaul drop had to be made a mile away.. No worries just letting you know.

Alexander B.
Clasificación:

Brad was able to help me with the rental of a truck and car dolly, under difficult situations. A full two day snow storm made the truck unavalabile on top of a scheduled town power outage He worked hard to remedy the situation allowing for me to get underway the following day. He went beyond normal service to make sure I was taken car of. Well done Brad. Signed Sandy

Andrew B.
Clasificación:

El cliente no dejó un comentario.

Mike W.
Clasificación:

Superior customer service... thanks again.

Terry R.
Clasificación:

everything good

paul M.
Clasificación:

I phoned the location the morning after my move to inquire if everything was okay with the drop off, since I did not/could not complete it properly. The person I spoke to said she didn't deal with the truck rentals but would forward my number to the person who did and he would call if there were any issues. Since I did not receive a call I am assuming everything is fine.

Brenda H.
Clasificación:

very friendly, very helpful

JAMIE E.
Clasificación:

At the Perth location is damn near perfect. Could use a few more supplies. The lad Jarod is the nicest dealer i have come acrossed in a very long time. I recommend anyone who wants excellent service its worth the drive.

Chad P.
Clasificación:

Fixing the online system so when someone reserves equipment it is readily available for the day they reserve

Pete D.
Clasificación:

El cliente no dejó un comentario.

Ken F.
Clasificación:

El cliente no dejó un comentario.

Austin H.
Clasificación:

put some gravel in parking lot so I don't have to wade through water to get to truck.

Margaret N.
Clasificación:

Pick-up was moved to their alternate location, but I was not notified. I had to call and wait for a call back to find out where to pick the truck up.

David T.
Clasificación:

El cliente no dejó un comentario.

GEOFF M.
Clasificación:

Jarret was very accommodating and looked after all our needs....we will be doing business again!

Bradley S.
Clasificación:

El cliente no dejó un comentario.

Scott T.
Clasificación:

Garret was very friendly, very encouraging of other services and the switch to one-way. Very helpful on phone and apologetic of brief delay in returning call. My only recommendation would be to change the posted address from 9 Lanark to where the actual trailers are located .. it was a small inconvenience to go to the second location.

Robin H.
Clasificación:

Great service at both Perth and Collingwood locations. A great experience.

Alan E.
Clasificación:

El cliente no dejó un comentario.

DEB S.
Clasificación:

Jarret is always accommodating and friendly. Always a pleasure to deal with. Thanks for all your help, Always.

Lucas W.
Clasificación:

El cliente no dejó un comentario.

Richard D.
Clasificación:

Here is the deal. This was my second UHaul rental in less than a week. Both times I booked on-line and picked a preferred pick up location. Both times I got an email telling me the preferred location was good to go, both times in fact it was not the location where I could pick up the truck.

Lucas B.
Clasificación:

The truck started out fine but slowly deteriorated. I spent half the trip worrying the vehicle was going to break down

roly F.
Clasificación:

Nothing all good

Mitchell T.
Clasificación:

Never interacted with anyone.

gary G.
Clasificación:

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ROGER S.
Clasificación:

Very polite friendly and helpful attendant

Ron R.
Clasificación:

first this is not the correct drop off address, it is 16621 highway 7 phoned location to get directions and was answered by a service that was not much help and when finally found location rep was still not there. phoned him and he said he just stepped out for coffee and would be right back. I waited several minutes and then recalled to let him know that I had another appointment and would just leave key.

Samer E.
Clasificación:

El cliente no dejó un comentario.

GRAEME F.
Clasificación:

El cliente no dejó un comentario.

KRISTINA P.
Clasificación:

Great great service overall!! Definitely makes the move much easier!

ROB C.
Clasificación:

This is the second time we have used this UHaul location and have had excellent results both times. The customer service is the best we have ever experienced with a UHaul store. The owner has made us a customer for life.

Jesse W.
Clasificación:

Good to go

JOHN S.
Clasificación:

Young man who runs the place was most accommodating to my needs and scheduling even offering to meet me at a time when they are usually closed if need be. This is my second dental from this company and this type of service was received both times.

JANEANNE L.
Clasificación:

have people at the drop off location , still don't know if we owe u or u owe us or if is all ok

MICHAEL W.
Clasificación:

Great service from start to finish.

Wayne L.
Clasificación:

Jerry was very efficient and pleasant. Thank you.

ERIC C.
Clasificación:

Friendly, efficient service. Convenient location and easy to find.

JACK M.
Clasificación:

Same as above thank you. Jacques

MICHAEL P.
Clasificación:

El cliente no dejó un comentario.

DAMIEN O.
Clasificación:

The entire experience was fantastic. The people I dealt with on the phone were very accommodating and everything that was promised was delivered as promised. Truly a great customer experience!

CAGNEY T.
Clasificación:

El cliente no dejó un comentario.

LU M.
Clasificación:

El cliente no dejó un comentario.

andy M.
Clasificación:

El cliente no dejó un comentario.

FRAZER S.
Clasificación:

Phenomenal customer service.

Louise B.
Clasificación:

El cliente no dejó un comentario.

Rob G.
Clasificación:

Parking lot was in pretty rough shape, I believe it's temporary, I believe it was a case of the frost coming out of the ground.

Eric C.
Clasificación:

Service was friendly and speedy and the equipment was ready to go. Parking area could use some new gravel.

Don M.
Clasificación:

El cliente no dejó un comentario.

ESA M.
Clasificación:

John at perth uhaul professional and easy too deal with.

david J.
Clasificación:

El cliente no dejó un comentario.

RICHARD C.
Clasificación:

Arrived on a very busy Saturday morning expecting a bit of a wait but both reps got through with another customer and then myself in less than 10mins! The truck was warmed up and ready to go and was great to drive. Great job mcnamee storage!

KELLY S.
Clasificación:

Jarett was personable and professional...thank you!

BARB H.
Clasificación:

Found that the tail lights were not working and had to run at nights with our 4 way flashers. Brakes and signal were OK.

NANCY A.
Clasificación:

Nicer office

PEGGY ANN R.
Clasificación:

Nothing al service l was awesome, thank-you !

MARILYN B.
Clasificación:

Great service! Marilyn Bird

JOHN M.
Clasificación:

El cliente no dejó un comentario.

WAYNE T.
Clasificación:

El cliente no dejó un comentario.

Robert M.
Clasificación:

El cliente no dejó un comentario.

LEANE P.
Clasificación:

Helpful staff. Good equipment. Everything as it should be. Thank you.

PETER F.
Clasificación:

El cliente no dejó un comentario.

BILL M.
Clasificación:

make sure when the customer gives you pick-up times you listen

MAUREEN Z.
Clasificación:

Everyone we dealt with was courteous and knowledgable. This is the second time I have used U-Haul, and I have had a better experience this time around.

ORMAND P V.
Clasificación:

They are a new location trying very hard and very freindly.

AMBER M.
Clasificación:

was Willing to help when UHaul SCREW UP AND WAS EXCEDINGLY RUDE ON THE PHONE !!!! WAS NOT IMPRESSED WITH THE SERVICE I RECIEVED WITH THE PERSON I SPOKE TO ON THE PHONE THEY WERE EXCEDINGLY RUDE TO THE POINT THAT THEY CALLED ME A LIAR WHEN THEY SCREWED UP MY ORDER FOR THE TRUCK

Sandy B.
Clasificación:

El cliente no dejó un comentario.

JAKUB C.
Clasificación:

When calling in for information provide details on Insurance requirements and what customers can do to forego purchasing the Insurance when they were covered by their existing insurance company.

Clasificación:

The truck did not appear to have been inspected. The loading ramp did not work properly and created a serious tripping hazard when moving items into and out of the truck. The drivers side wiper came off when operated the very first time, I had to fix it myself. The truck was covered in snow and now no brush was provided to clean it off.

No se han enviado comentarios para esta ubicación.

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