Excellent customer service! Great location! Very accommodating! I would rent from this location again and recommend this place to friends and family!
EMILY H.
Customer Reviews for Boxes For Moving & Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Great place.
CEDOMIR J.The Mobile Pick Up is not a smooth process, and it's difficult to get additional help, which is necessary over the phone on the weekend.
Jennifer R.Easy drop off, very convenient
Sophia M.Josh was great!
Dianne R.This particular location 995 Detroit, Concord Ca. Was friendly when you rent from them, but very rude and poor customer service upon check out and when it was time for CHARGING! When I first stepped into the 9†cargo van, you turn the van on to check odometer and the dash only shows, “Oil Change Service Soon†and does NOT SHOW THE ODOMETER reading. So I took a picture of it. I was on a time schedule, I had people I had to meet for helping me move, so I couldn't get out to speak to the guy. When I returned the van the following day, i parked the van, and dropped off the keys in the slot. The following day, I see the charges! I call the guy, and I mentioned to him, how did you get the amount of miles if I couldn't see what the reading was to begin with? He told me “well you should've asked before you left†- in other words, go fuck yourself, you owe me so pay me. I did not expect $150 later! I am retired, make very little money once a month and have a disability and these people rip you off with their SCAM! They've been open since only November of 2021, and a total SCAM! They don't give a shit about ripping off people! The uhaul on Monument Blvd may be busiest but hell, their odometer readings are working, and shows the REAL MILES and charge accordingly. I would not recommend this place to anyone who wants to save the little money they may have at that moment, or is having a hard time financially for the moment while moving! Save your money, go to another Uhaul location, not this one!
Grace M.Make sure Josh is there. He is a very professional individual, able to answer my questions and he kept telling me no questions were ridiculous. He gave me the confidence to drive the truck.
BERYL S.replace the windshield wiper blades before they are dangerously terrible
RUDOLPH T.I will definitely not recommend this locayion for my friends. They are not honest with their customer regatding the charges. And not friendly either.
CHARLES T.The service on this location is very efficient and friendly… he did an excellent job in explaining to me everything… i forgot his nane but he's tall and lean
melani V.Excellent service!
ERICA R.Nada
CHRISTINA S.Awesome!
Francisco A.