Customer Reviews for Boxer Storage
(U-Haul Neighborhood Dealer)

98 comentarios

11475 48th Ave   Allendale, MI 49401

(616) 895-5642

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 10/8/2022: 9:00 a. m. - 12:00 p. m.

Servicios en esta ubicación:

Contáctanos

(616) 895-5642

11475 48th Ave
Allendale, MI 49401

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 10/8/2022: 9:00 a. m. - 12:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great place and service.

Kirk S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ranae D. 
Clasificación:
5.0

Easy to find Secure area Staff friendly and helpful but office is not always open as indicated on sign

FREDERIC FRANK C. 
Clasificación:
3.0

after i picked up the truck i realized i needed a bigger truck so i went back just 30 mins later and the place was closed. this was 2:30pm. I had to make 2 trips because of that. Would have been much more convenient with a bigger truck. 5 stars if they were open when i needed them.

Timothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
5.0

Not the closest location as we had selected another...but they had what we needed and accommodated pur schedule.

Brian W. 
Clasificación:
5.0

Wifi available at after hour drop off locations for easier access of website. I had a hard time uploading photos on my mobile data due to poor service. Wifi would have been great.

Kayla L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha T. 
Clasificación:
1.0

No signage to leave the premises for after hours drop off. Had to squeeze through the fence to get out and retype in the gate code. Trailer smelled like fresh garbage.

Justin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim R. 
Clasificación:
5.0

Very friendly faces and excellent service, I highly recommend this location to anyone who needs to rent OR store.

Luke S. 
Clasificación:
4.0

Dark. No info where to find drop box.

Bruce H. 
Clasificación:
5.0

Everything went better today Han expected. Employee Amber who checked me in was polite, professional and very knowledgeable about my reservation and rental agreement. My reservation from check in to drop off was perfect! Please pass on a huge thank you to Allendale Boxer employee Amber for making my rental experience 100% flawless!

Ronald G. 
Clasificación:
5.0

Super helpful and fast!

Jennifer P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geoff L. 
Clasificación:
5.0

Awesome Customer Service! ⭐️⭐️⭐️⭐️⭐️

Murice J. 
Clasificación:
5.0

Very friendly and helpful staff.

Brad K. 
Clasificación:
5.0

Pick up & drop off were Excellent!!

Robert P. 
Clasificación:
5.0

The lady at the front desk was super friendly and helpful.

Tori N. 
Clasificación:
5.0

N/C

Gabrielle R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keri B. 
Clasificación:
5.0

N/C

Michael T. 
Clasificación:
5.0

Good location easy to get in and about of. In less than10 minutes I was on my way

Luis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
4.0

I would have a piece of paper with written instructions for the app because my app was barely working and I turned the keys in too early because that's what the screen eventually prompted, but then it asked for mileage and gas and photos and I had already turned the keys in so I had to estimate

Ava W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis K. 
Clasificación:
3.0

Using the phone didn't work when trying to pick up the truck. Luckily there was someone inside to help but seemed like smart did the process all over.

Eric V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna E. 
Clasificación:
5.0

Don't change a think. Truck was clean and in good condition. Really appreciated the very helpful person who rented the truck to me! Also wanted to let you know that the driver side door window knob was missing when I 1st got into the truck.

Brad N. 
Clasificación:
3.0

Take better care of equipment (hole in ceiling, but want marked upon arrival, driver door don't like to shut) mileage price was not as stated when placing reservations

Chris W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Katilyn K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim A. 
Clasificación:
5.0

The rental truck was low air in one of the tires and I could not see for myself what my end mileage was due to the tire warning message screen in the way. Other that, everything was perfect!

Melanie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maggie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN KIRK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

Front desk person was extremely friendly and helpful! Thank you!!

Carrie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH JOAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter F. 
Clasificación:
5.0

Keep up the good work!

Jerold W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron T. 
Clasificación:
5.0

It wasn't as clean as I usually see it but it's during wintertime so that plays a factor but nothing like OMG no more. The worker without a doubt was awesome.

MARK MITCHELL D. 
Clasificación:
5.0

Great customer service and very helpful. Absolutely nothing to complain about

WADE LEE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL LYNN R. 
Clasificación:
5.0

I rented a Uhaul & 10x10mstorage. Very happy with both.

Ken R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela B. 
Clasificación:
3.0

Set up cargo van rental online for after hours pick up and drop off. Could not get any wifi signal so after making numerous failed attempts to sign in, I ended up calling the 800 # and sat on hold for quite a while. Reps on phone were busy but very helpful and finally was able to obtain code to get key in box. After a brief rental we returned a few hours later and ran into the same situation trying to drop off van. Ended up having to call 800# again and going thru the same on hold process, the Rep was great and said she would note my drop off time and would confirm my drop off location on my account. Since all of my reservation was done online, we were unable to provide any online verification information the site requested online due to not being able to get any signal. I've never run into any site that I was not able to get any signal? Other than that, the weather was cold but great and the rental went pretty smooth.

RONALD HARVEY G. 
Clasificación:
3.0

There was an error in the uhaul system with our reservation. We had to call uhaul and it took a long time for us to actually get the van that we rented.

Kathryn W. 
Clasificación:
5.0

Very prompt service and they put the trailer on the hitch

Jerry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL ANDREW B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH JOAN V. 
Clasificación:
4.0

Easy to access when your in a pinch no problems clean new and no worries about breaking down

Nealson P. 
Clasificación:
5.0

It worked perfectly. Very satisfied.

CHRISTOPHER RYAN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory Z. 
Clasificación:
4.0

I wish we would have been better informed of how long the check in process would take. We lost 20-30 min of our rental time waiting for the verification process. I found the reference thing strange since you don't need references for in person rentals. Otherwise, we really appreciated the convenience of a last minute rental to purchase large furniture from marketplace. The truck ran well and was well maintained from uhaul. Whoever used it last left it dirty and smelled of smoke which was not appreciated but tolerable. ¡Gracias!

Jason W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY JEAN R. 
Clasificación:
5.0

i found the employee to be Very helpful, kind and patient with me. i would tell anyone to use this Uhaul dealer. Very nice. clean equipment, good condition. thank you

LAURA ANN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GORDON LEE M. 
Clasificación:
5.0

Friendly and helpful lady in charge.

MARINA Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES SCOTT E. 
Clasificación:
3.0

Mobile App to drop off was not working. Ended up having to process the drop off through the online web page.

paige M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KELLY SHANE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
1.0

They gave me the wrong uhaul charged me $100 more than my quote , it was too big , horrible gas mileage , my things were shifting around the back the whole trip, the wheel alignment was off. Because they gave me a bigger truck I got worse gas mileage , never using uhaul again

JAMES ROSS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAILYN FAYE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krystal B. 
Clasificación:
4.0

Everything went smoothly, only it would have been nice to be able to reserve a trailer closer to my actual needed location. As this was, we drove 45 minutes out of the way.

Joseph B. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN THOMAS H. 
Clasificación:
5.0

The lady working here was friendly and very professional!!

MICHAEL EDWARD V. 
Clasificación:
4.0

Allendale location was well organized and Amber did a great job. Corporate was awful with 45 minute hold times, multiple phone transfers, and they wanted to send me over an hour away to pick up a trailer which was unacceptable. The trailer provided was defaced with graffiti but I had no choice but to take it due to lack of availability even though my reservation was made weeks in advance.

ERIC ALLEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

makala P. 
Clasificación:
3.0

The girl that helped me return the truck was amazing. But I was disappointed that the charge was so expensive for a one way and for no reimbursement for less miles used and early return

Molly R. 
Clasificación:
5.0

New owners are really good folks! Very accommodating and fair. Based on their current size, sometimes difficult to find the exact vehicle you may need but they are always willing to work with you. I highly recommend this place based on my past interactions.

RONALD HARVEY G. 
Clasificación:
5.0

I did after hours drop-off. I did not interact with anyone from this location.

KEVIN PATRICK M. 
Clasificación:
3.0

I reserved a 10' truck and it was gone when I got there. I was able to set up a new rental with another 9' van on site, though.

Dominic C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luke H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES JOSEPH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES BRIAN D. 
No se han enviado comentarios para esta ubicación.

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