Customer Reviews for Box Shop
(U-Haul Neighborhood Dealer)

45 reviews

740 N H St   Lompoc, CA 93436

(805) 944-1115

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(805) 944-1115

740 N H St
Lompoc, CA 93436

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Easier to setup the initial contract . Offer a better rate for mileage ,

Bruce Bergren 
Rating:
5.0

Great experience.

Simon Peters 
Rating:
5.0

Customer did not leave a comment.

Zachary Schafer 
Rating:
5.0

Customer did not leave a comment.

Carolyn Morrill Brooks 
Rating:
1.0

Was told that the $28.00 dollar safe insurance was not optional and it could not be refunded

dwayne rossenrode 
Rating:
5.0

Thank you U-HAUL

ALBERT AVILA 
Rating:
5.0

Customer did not leave a comment.

Jose Andres Medina 
Rating:
5.0

The Utility Dolly I requested was not availabe at this location; I had to go to another location to get the Utility Dolly

Robert Hain 
Rating:
5.0

Customer did not leave a comment.

Kim Gowenlock 
Rating:
1.0

I was charged a fueling fee because they said I didn't leave the gas at right amount and I know I did and nobody will do anything about it!

John Bailey 
Rating:
2.0

Customer did not leave a comment.

LeticiaA Carranza 
Rating:
5.0

Super service here

KAREN ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Tina Kistler 
Rating:
5.0

Customer did not leave a comment.

George Bedford 
Rating:
4.0

Customer did not leave a comment.

Linda Scott 
Rating:
5.0

Customer did not leave a comment.

Lori Caldwell 
Rating:
5.0

The vehicle was clean, and very easy to operate. I will definitely rent the vehicle in the future. Thank You

JEFFERY JAIME 
Rating:
5.0

Customer did not leave a comment.

Anthony Bisinger 
Rating:
5.0

Customer did not leave a comment.

Corbin Vickers 
Rating:
3.0

There was an issue with insurance. When I booked the truck, U-haul said nothing about added insurance. I told the man we didn't need it and he said we would have to show our insurance information, he would have to call our insurance company, and then re-do all of the rental computer booking work. As we were on a tight schedule and we had people waiting for us to load the truck, we did not have time for this. Totally dishonest. I could have had all this set up in advance, if I had known. Not happy about the extra $40! This is a scam.

pat paramoure 
Rating:
5.0

Customer did not leave a comment.

Brian Green 
Rating:
5.0

Customer did not leave a comment.

Nicholas Solis 
Rating:
5.0

Everything was great!

BROOK ODEKIRK 
Rating:
3.0

Customer did not leave a comment.

Lucas Schweinsberg 
Rating:
5.0

Nothing

James Barnett 
Rating:
5.0

Customer did not leave a comment.

Glen Waki 
Rating:
4.0

Customer did not leave a comment.

Peter Brooks 
Rating:
5.0

Improve the website so it asks the nature of your rental. I was just moving a bicycle and bicycle trailer, and I had pages and pages offering me supplies, helpers, etc. Mild annoyance, but there's room for improvement :) Box Shop, however, was just perfect.

Eric Kuyper 
Rating:
5.0

Customer did not leave a comment.

Marisa Larez 
Rating:
4.0

Customer did not leave a comment.

Donald Kramer 
Rating:
4.0

Customer did not leave a comment.

Jack Jones 
Rating:
4.0

Customer did not leave a comment.

Brian Lakey 
Rating:
4.0

I was supposed to get a $10 refund/rebate for using this location and did not receive it. Not a big deal, but that was the offer.

Carmela Beck 
Rating:
5.0

Customer did not leave a comment.

ronald west 
Rating:
4.0

Customer did not leave a comment.

Alissa Esteves 
Rating:
5.0

Customer did not leave a comment.

Lori McClain 
Rating:
5.0

Bob is excellent! Very clear on everything involved with the rental.

JOSEPH ZAMORA 
Rating:
5.0

The customer care people were wonderful and UHAUL is again the very best I had terrible exspierience from a different location so thank God I went to different location because I knew all my prior exspieriences with UHAUL have always been good. If anyone has a poor exspierience contact customer care dont blame UHAUL blame that location and people UHAUL is a constant for me reliable clean and customer care THE BEST

carole vargas 
Rating:
3.0

The truck windshield was very dirty. I used the wipers and the driver side wiper was warped and falling off it was so bad it didn't even wipe the window. It left a bog gap of about 4 inches that i couldn't see through. The cab was dirty with soda spilt in the cup holder and trash on the floorboard. The truck had 1/8 of a tank of gas and the guy at the desk said oh you have plenty to get to my destination of 30 miles. I went and filled it up to half way. after getting on the hi way at around 10 miles the odometer changed and told me I was lo on gas and had only 50 miles to go. That was kind of nerve wracking. Hoping i was not going to run out, knowing I had 1/2 tank and only going 30 miles.

Buffi Isaac 
Rating:
3.0

Customer did not leave a comment.

Maylin Moore 
Rating:
2.0

faster service , newer vehicle

bernardus kartono 
Rating:
5.0

Customer did not leave a comment.

Fred Graf 
Rating:
5.0

Customer did not leave a comment.

Ricardo Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Rodney McGuire 
Rating:
4.0

Customer did not leave a comment.

SHIRLEY POWELL 
No reviews have been submitted for this location.

Additional Services at this Location

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