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rodney p
Customer Reviews for Bows Petals n Lace Florist
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was told if it came back clean there would not be a $25 cleaning fee. We took the time to sweep out the back of the truck, I swept the front floor board and even took Clorox wipes to the floor mat to get the stuck on dirt up, and was still charged a $25 cleaning fee. Anything for them to make a few extra dollars off people, I guess. Don’t appreciate being lied to though.
Kaley CAwesome place to rent a uhaul. Very nice and professional.
allen sNot much, this was such an easy process and location was very friendly and helpful
David SOwner was very Helpful and friendly. Answered all questions. We will return to this location for future rentals.
Doug SThey called and confirmed I had dropped my trailer using self drop. Process was amazing and simple. Great experience!
MICHAEL SExcellent service!
richard dCustomer service was excellent
Barbara FI dropped this truck off cleaner and with more fuel in it than it was when I picked it up. They charged me a 25.00 cleaning fee. I tried to dispute it with no avail. Think it was a scam so the dealer could make a little more money. I will never use u haul again.
Aaron MIt was ok
Ross cThe lady who runs this location is such a wealth of informaion and was pleasant to deal with.
joshua pNothing everything was great.
kenneth wRude, non professional
JAMES HGreat place, there customer service is a100
DANNY LThe woman that rented trailor to me was Courteous, Knowledgeable, and Friendly. I will go back to same place for future rentals
Andy SThe tires need to be balanced, it needs cruise control and the air ride was not so comfortable.
Jo aFriendly staff , in and out quick , would highly recommend
Ron BNothing,
DANNY LThe entire experience was great. The young lady where we picked up our Auto Transport & the young man at our drop off point were very polite and helpful. Highly recommended, thank you U-HAUL.
LARRY MVery professional
Bob BAnswered all questions. Great service. Drop off easy
graham sClean inside cabe not over charge
teresa sMissing a middle seat seat belt otherwise a great experience!
Colleen TOwner has the best customer service!!! She was amazing!!!
Kara GGreat service in Livingston !
jeff tNothing that I can think of. Everything was great.
Eugene TAmazing customer service
Kenneth WHad to sweep out trailer before use.
Rex SEasy to manuever and park truck. Did self check in.
CHRISTOPHERDAVID EExcellent customer service, THE BEST!
DOLAN CGreat service from them. Would definitely recommend them.
Furman MVery accommodating. Will use again in about a week.
Furman MCould not have been any better service
RALPH CAlways Nice Always Professional Never Disappointed Love dealing with this location 🌹
Crystal CGreat job, thanks!
david fVery helpful staff!
Ryland CThe internet said 0.79,per mile. The drop off place charged me $1.00 per mile.
Jennifer MThank u!! Quickly done, and explained well
pansy cHave the bouncy trailer looked at
landon wThe uhaul that we received was unacceptable. The Uhaul was crawling with cockroaches in the bed and in the cab. It is unhygienic and unsafe. When I emailed customer service, I never received a response. The assistants at the drop off location did not help either. I demand my money back on the rental.
kristian mNo improvement needed.
Deborah KThe proprietress was very helpful and pleasant.
Deborah KThe motor to the Uhaul really needs serviced. The transmission did not want to shift gears.
Rebecca SGreat Service!!!!!!
Albert WGood job
fidel bI’m a fan of U-Haul, BUT I’ve had some bad experiences. However, not at Bows Petals n Lace. This is a GREAT, friendly, helpful, down-to-earth vendor. They actually care about their customers! I’ll use them again!!!
robert bVery friendly and helpful!
SHARON PTrailer leaked and ruined the furniture I picked up.
Laureen WI was well pleased, the service was great ,Would recommend Bows Petals and Lace to anyone needing a U-Haul .
beryl d